Dell Precision M70 User's Guide - Page 86

Touch Pad or Mouse Problems, Video and Display Problems - windows 7 audio driver

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Disconnect headphones from the headphone connector - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. Test the electrical outlet - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Eliminate possible interference - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. Reinstall the audio driver Run the Dell Diagnostics No sound from headphones Check the headphone cable connection - Ensure that the headphone cable is securely inserted into the headphone connector. Adjust the Windows volume control - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Touch Pad or Mouse Problems Check the touch pad settings - Windows XP 1. Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2. Click Mouse. 3. Try adjusting the settings. Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Mouse icon. 3. Try adjusting the settings. Check the mouse cable - Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. To verify that the problem is with the mouse, check the touch pad - 1. Shut down the computer. 2. Disconnect the mouse. 3. Turn on the computer. 4. At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. Check the system setup program settings - Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.) Test the mouse controller - To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics. Reinstall the touch pad driver - See "Reinstalling Drivers and Utilities." Video and Display Problems

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No sound from headphones
Touch Pad or Mouse Problems
Video and Display Problems
Disconnect headphones from the headphone connector —
Sound from the speakers is automatically disabled when headphones are
connected to the computer's front-panel headphone connector.
Test the electrical outlet
—
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Eliminate possible interference
—
Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Reinstall the audio driver
Run the Dell Diagnostics
Check the headphone cable connection —
Ensure that the headphone cable is securely inserted into the headphone connector.
Adjust the Windows volume control
—
Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the
volume is turned up and that the sound is not muted.
Check the touch pad settings
—
Windows XP
1.
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2.
Click
Mouse
.
3.
Try adjusting the settings.
Windows 2000
1.
Click the
Start
button, point to
Settings
, and then click
Control Panel.
2.
Double-click the
Mouse
icon.
3.
Try adjusting the settings.
Check the mouse cable
—
Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
To verify that the problem is with the mouse, check the touch pad
—
1.
Shut down the computer.
2.
Disconnect the mouse.
3.
Turn on the computer.
4.
At the Windows
desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
Check the system setup program settings
—
Verify that the system setup program lists the correct device for the pointing device option.
(The computer automatically recognizes a USB mouse without making any setting adjustments.)
Test the mouse controller
—
To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse
buttons, run the Mouse test in the
Pointing Devices
test group in the
Dell Diagnostics
.
Reinstall the touch pad driver
—
See "
Reinstalling Drivers and Utilities
."