Dell Precision M70 User's Guide - Page 82

Memory Problems, Network Problems, PC Card Problems

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you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Run the Dell Diagnostics - If all tests run successfully, the error condition is related to a software problem. Memory Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you receive an insufficient memory message - l Save and close any open files and exit any open programs you are not using to see if that resolves the problem. l See the software documentation for minimum memory requirements. If necessary, install additional memory. l Reseat the memory modules to ensure that your computer is successfully communicating with the memory. l Run the Dell Diagnostics. If you experience other memory problems - l Reseat the memory modules to ensure that your computer is successfully communicating with the memory. l Ensure that you are following the memory installation guidelines. l Run the Dell Diagnostics. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist as you complete these checks. Check the network cable connector - Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack. Check the network lights on the network connector - No light indicates that no network communication exists. Replace the network cable. Restart the computer and log on to the network again Check your network settings - Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. PC Card Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Check the PC Card - Ensure that the PC Card is properly inserted into the connector. Ensure that the card is recognized by Windows - Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed. If you have problems with a Dell-provided PC Card - Contact Dell.

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Memory Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
Network Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
PC Card Problems
you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes
anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to
support.dell.com
and search for the keyword
spyware
.
Run the Dell Diagnostics
—
If all tests run successfully, the error condition is related to a software problem.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
If you receive an insufficient memory message
—
l
Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l
See the software documentation for minimum memory requirements. If necessary,
install additional memory
.
l
Reseat the memory modules
to ensure that your computer is successfully communicating with the memory.
l
Run the Dell Diagnostics
.
If you experience other memory problems
—
l
Reseat the memory modules
to ensure that your computer is successfully communicating with the memory.
l
Ensure that you are following the
memory installation guidelines
.
l
Run the Dell Diagnostics
.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Check the network cable connector
—
Ensure that the network cable is firmly inserted into both the network connector on the back of the
computer and the network jack.
Check the network lights on the network connector
—
No light indicates that no network communication exists. Replace the network
cable.
Restart the computer and log on to the network again
Check your network settings
—
Contact your network administrator or the person who set up your network to verify that your network
settings are correct and that the network is functioning.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Check the PC Card
—
Ensure that the PC Card is properly inserted into the connector.
Ensure that the card is recognized by Windows
—
Double-click the
Safely Remove Hardware
icon in the Windows taskbar. Ensure that
the card is listed.
If you have problems with a Dell-
provided PC Card
—
Contact Dell.