Dell Precision M70 User's Guide - Page 84

Printer Problems, Scanner Problems

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If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist as you complete these checks. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. Check the printer documentation - See the printer documentation for setup and troubleshooting information. Ensure that the printer is turned on Check the printer cable connections - l See the printer documentation for cable connection information. l Ensure that the printer cables are securely connected to the printer and the computer. Test the electrical outlet - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Verify that the printer is recognized by Windows - Windows XP 1. Click the Start button, point to Settings, click Control Panel, and then click Printers and Other Hardware. 2. Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3. Click Properties and click the Ports tab. For a USB printer, ensure that the Print to the following port(s): setting is USB. If your computer is docked and the docking station has a parallel printer attached, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). Windows 2000 1. Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon. 2. Click Properties and click the Ports tab. If your computer is docked and the docking station has a parallel printer attached, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. Reinstall the printer driver - See the printer documentation for instructions Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. Check the scanner documentation - See the scanner documentation for setup and troubleshooting information.

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If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is
connected to the computer.
AC Power Loss While the Computer Is Docked
If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.
Printer Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation —
See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections
—
l
See the printer documentation for cable connection information.
l
Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet
—
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows
—
Windows XP
1.
Click the
Start
button, point to
Settings
, click
Control Panel
, and then click
Printers and Other Hardware
.
2.
Click
View installed printers or fax printers
.
If the printer is listed, right-click the printer icon.
3.
Click
Properties
and click the
Ports
tab. For a USB printer, ensure that the
Print to the following port(s):
setting is
USB
. If your
computer is docked and the docking station has a parallel printer attached, ensure that the
Print to the following port(s):
setting is
LPT1 (Printer Port)
.
Windows 2000
1.
Click the
Start
button, point to
Settings
, and then click
Printers
.
If the printer is listed, right-click the printer icon.
2.
Click
Properties
and click the
Ports
tab.
If your computer is docked and the docking station has a parallel printer attached, ensure that the
Print to the following port(s):
setting is
LPT1 (Printer Port)
. For a USB printer, ensure that the
Print to the following port(s):
setting is
USB
.
Reinstall the printer driver
—
See the printer documentation for instructions
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
Check the scanner documentation —
See the scanner documentation for setup and troubleshooting information.