Dell S5830dn Smart Printer User Guide - Page 218
Transparency print quality is poor, Toner specks appear on prints
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Troubleshooting 218 Transparency print quality is poor Action Step 1 From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Yes Go to step 2. No Set the paper type to Transparency. Is the paper type for the tray set to Transparency? Step 2 Contact technical a Check if you are using a recommended type of transparency. support. b Resend the print job. The problem is solved. Is the print quality still poor? Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact technical support. No The problem is solved. Toner fog or background shading appears on prints Action Yes Step 1 a Reinstall the imaging unit. The problem is solved. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Did the toner fog or background shading disappear from the prints? No Go to step 2.