Section |
Page |
Contents |
2 |
Safety information |
6 |
Conventions |
6 |
Learning about the printer |
8 |
Finding information about the printer |
8 |
Selecting a location for the printer |
9 |
Printer configurations |
11 |
Understanding the printer control panel |
13 |
Using the printer control panel |
13 |
Understanding the status of the sleep button and indicator light |
13 |
Understanding the home screen |
14 |
Using the touch-screen buttons |
15 |
Setting up and using the home screen applications |
17 |
Finding the IP address of the computer |
17 |
Accessing the Embedded Web Server |
17 |
Finding information about the home screen applications |
17 |
Customizing the home screen |
18 |
Using Background and Idle Screen |
18 |
Setting up Forms and Favorites |
18 |
Understanding Eco-Settings |
19 |
Setting up Remote Operator Panel |
19 |
Exporting and importing a configuration |
20 |
Additional printer setup |
21 |
Installing internal options |
21 |
Available internal options |
21 |
Accessing the controller board |
21 |
Installing a memory card |
24 |
Installing an Internal Solutions Port |
26 |
Installing an optional card |
30 |
Installing a printer hard disk |
31 |
Removing a printer hard disk |
35 |
Installing hardware options |
37 |
Order of installation |
37 |
Installing optional trays |
38 |
Attaching cables |
39 |
Setting up the printer software |
41 |
Installing the printer software |
41 |
Adding available options in the print driver |
41 |
Networking |
42 |
Connecting the printer using the Wireless Setup Wizard |
42 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
43 |
Connecting the printer to a wireless network using the Embedded Web Server |
43 |
Changing port settings after installing an internal solutions port |
44 |
Setting up serial printing (Windows only) |
44 |
Verifying printer setup |
45 |
Printing a menu settings page |
45 |
Printing a network setup page |
45 |
Loading paper and specialty media |
46 |
Setting the paper size and type |
46 |
Configuring Universal paper settings |
46 |
Loading the 250- or 550-sheet tray |
46 |
Loading the 2100-sheet tray |
54 |
Loading the multipurpose feeder |
60 |
Linking and unlinking trays |
64 |
Linking and unlinking trays |
64 |
Creating a custom name for a paper type |
64 |
Assigning a custom paper type |
65 |
Paper and specialty media guide |
66 |
Using specialty media |
66 |
Tips on using card stock |
66 |
Tips on using envelopes |
66 |
Tips on using labels |
67 |
Tips on using letterhead |
67 |
Tips on using transparencies |
67 |
Paper guidelines |
68 |
Paper characteristics |
68 |
Selecting paper |
69 |
Selecting preprinted forms and letterhead |
69 |
Using recycled paper and other office papers |
69 |
Storing paper |
70 |
Supported paper sizes, types, and weights |
71 |
Paper types and weights supported by the printer |
71 |
Paper sizes supported by the printer |
71 |
Paper sizes, types, and weights supported by the output options |
73 |
Printing |
76 |
Printing a document |
76 |
Printing from a computer |
76 |
Adjusting toner darkness |
76 |
Printing from a flash drive |
77 |
Printing from a flash drive |
77 |
Supported flash drives and file types |
78 |
Printing from a mobile device |
79 |
Printing from a mobile device using Mopria Print Service |
79 |
Printing from a mobile device using Google Cloud Print |
79 |
Printing from a mobile device using AirPrint |
79 |
Printing from a mobile device using Dell Document Hub |
79 |
Printing confidential and other held jobs |
80 |
Storing print jobs in the printer |
80 |
Printing confidential and other held jobs |
80 |
Canceling a print job |
81 |
Canceling a print job from the printer control panel |
81 |
Canceling a print job from the computer |
81 |
Understanding printer menus |
82 |
Menus list |
82 |
Paper menu |
83 |
Default Source menu |
83 |
Paper Size/Type menu |
83 |
Configure MP menu |
86 |
Substitute Size menu |
86 |
Paper Texture menu |
87 |
Paper Weight menu |
88 |
Paper Loading menu |
90 |
Custom Types menu |
91 |
Custom Names menu |
91 |
Custom Bin Names menu |
91 |
Universal Setup menu |
92 |
Bin Setup menu |
93 |
Reports menu |
94 |
Reports menu |
94 |
Network/Ports menu |
95 |
Active NIC menu |
95 |
Standard Network or Network [x] menu |
95 |
Reports menu |
97 |
Network Card menu |
97 |
TCP/IP menu |
97 |
IPv6 menu |
99 |
Wireless menu |
99 |
AppleTalk menu |
100 |
Standard USB menu |
101 |
Parallel [x] menu |
102 |
Serial [x] menu |
104 |
SMTP Setup menu |
107 |
Security menu |
108 |
Miscellaneous Security Settings menu |
108 |
Confidential Print menu |
108 |
Disk Wiping menu |
109 |
Security Audit Log menu |
110 |
Set Date and Time menu |
110 |
Settings menu |
111 |
General Settings |
111 |
General Settings menu |
111 |
Flash Drive Menu |
116 |
Print Settings menu |
116 |
Print Settings |
119 |
Setup menu |
119 |
Finishing menu |
120 |
Quality menu |
123 |
Job Accounting menu |
123 |
Utilities menu |
125 |
XPS menu |
125 |
PDF menu |
126 |
PostScript menu |
126 |
PCL Emul menu |
126 |
PPDS menu |
129 |
HTML menu |
131 |
Image menu |
132 |
Help menu |
132 |
Saving money and the environment |
134 |
Saving paper and toner |
134 |
Using recycled paper |
134 |
Conserving supplies |
134 |
Saving energy |
135 |
Using Eco-Mode |
135 |
Reducing printer noise |
135 |
Adjusting Sleep mode |
136 |
Using Hibernate mode |
136 |
Adjusting the brightness of the printer display |
137 |
Recycling |
137 |
Recycling Dell products |
137 |
Securing the printer |
138 |
Using the security lock feature |
138 |
Statement of Volatility |
138 |
Erasing volatile memory |
139 |
Finding printer security information |
139 |
Maintaining the printer |
140 |
Cleaning the printer |
140 |
Emptying the hole punch box |
140 |
Checking the status of parts and supplies on the printer control panel |
141 |
Estimated number of remaining pages |
141 |
Ordering supplies |
141 |
Ordering supplies using Printer Home |
141 |
Storing supplies |
141 |
Replacing supplies |
142 |
Replacing the toner cartridge |
142 |
Replacing the imaging unit |
144 |
Replacing a staple cartridge |
147 |
Moving the printer |
148 |
Before moving the printer |
148 |
Moving the printer to another location |
149 |
Shipping the printer |
150 |
Managing the printer |
151 |
Checking the virtual display |
151 |
Modifying confidential print settings |
151 |
Copying printer settings to other printers |
151 |
Clearing jams |
153 |
Avoiding jams |
153 |
Identifying jam locations |
155 |
Paper jam in the front cover |
157 |
Paper jam in the rear door |
159 |
Paper jam in the standard bin |
161 |
Paper jam in the duplex unit |
161 |
Paper jam in trays |
162 |
Paper jam in the multipurpose feeder |
163 |
Staple jam in the finisher |
165 |
Paper jam in the staple finisher |
168 |
Paper jam in the output expander |
169 |
Paper jam in the mailbox |
170 |
Troubleshooting |
172 |
Understanding the printer messages |
172 |
Cartridge, imaging unit mismatch [41.xy] |
172 |
Change [paper source] to [custom string] load [orientation] |
172 |
Change [paper source] to [custom type name] load [orientation] |
172 |
Change [paper source] to [paper size] load [orientation] |
172 |
Change [paper source] to [paper type] [paper size] load [orientation] |
172 |
Check tray [x] connection |
173 |
Close door or insert cartridge |
173 |
Close rear door |
173 |
Complex page, some data may not have printed [39] |
173 |
Configuration change, some held jobs were not restored [57] |
173 |
Defective flash detected [51] |
174 |
Disk full [62] |
174 |
Disk must be formatted for use in this device |
174 |
Disk near full. Securely clearing disk space. |
174 |
Empty the hole punch box |
174 |
Error reading USB drive. Remove USB. |
174 |
Error reading USB hub. Remove hub. |
175 |
Imaging unit low [84.xy] |
175 |
Imaging unit nearly low [84.xy] |
175 |
Imaging unit very low, [x] estimated pages remain [84.xy] |
175 |
Incompatible output bin [x] [59] |
175 |
Incompatible tray [x] [59] |
175 |
Incorrect paper size, open [paper source] [34] |
175 |
Insert hole punch box |
176 |
Insert staple cartridge |
176 |
Insert Tray [x] |
176 |
Install bin [x] |
176 |
Install Tray [x] |
176 |
Insufficient memory for Flash Memory Defragment operation [37] |
176 |
Insufficient memory, some Held Jobs were deleted [37] |
177 |
Insufficient memory, some held jobs will not be restored [37] |
177 |
Insufficient memory to collate job [37] |
177 |
Insufficient memory to support Resource Save feature [35] |
177 |
Load [paper source] with [custom string] [paper orientation] |
177 |
Load [paper source] with [custom type name] [paper orientation] |
177 |
Load [paper source] with [paper size] [paper orientation] |
178 |
Load [paper source] with [paper type] [paper size] [paper orientation] |
178 |
Load Multipurpose Feeder with [custom string] [paper orientation] |
178 |
Load Multipurpose Feeder with [custom type name] [paper orientation] |
178 |
Load Multipurpose Feeder with [paper size] [paper orientation] |
179 |
Load Multipurpose Feeder with [paper type] [paper size] [paper orientation] |
179 |
Load staples |
179 |
Maintenance kit low [80.xy] |
179 |
Maintenance kit nearly low [80.xy] |
179 |
Maintenance kit very low, [x] estimated pages remain [80.xy] |
180 |
Memory full [38] |
180 |
Network [x] software error [54] |
180 |
Non-Dell [supply type], see User’s Guide [33.xy] |
180 |
Not enough free space in flash memory for resources [52] |
180 |
Paper changes needed |
181 |
Parallel port [x] disabled [56] |
181 |
Reattach bin [x] |
181 |
Reattach bins [x] – [y] |
182 |
Reinstall missing or unresponsive cartridge [31.xy] |
182 |
Reinstall missing or unresponsive fuser [31.xy] |
182 |
Reinstall missing or unresponsive imaging unit [31.xy] |
183 |
Remove defective disk [61] |
183 |
Remove packaging material, [area name] |
183 |
Remove paper from all bins |
183 |
Remove paper from bin [x] |
183 |
Remove paper from [linked set bin name] |
183 |
Remove paper from standard output bin |
183 |
Replace cartridge, 0 estimated pages remain [88.xy] |
183 |
Replace defective imaging unit [31.xy] |
184 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
184 |
Replace maintenance kit, 0 estimated pages remain [80.xy] |
184 |
Replace missing cartridge [31.xy] |
184 |
Replace missing fuser [31.xy] |
184 |
Replace missing imaging unit [31.xy] |
184 |
Replace unsupported cartridge [32.xy] |
184 |
Replace unsupported fuser [32.xy] |
184 |
Replace unsupported imaging unit [32.xy] |
185 |
Restore held jobs? |
185 |
Serial port [x] disabled [56] |
185 |
Some held jobs were not restored |
185 |
Standard network software error [54] |
185 |
Standard USB port disabled [56] |
185 |
Supply needed to complete job |
186 |
Too many bins attached [58] |
186 |
Too many disks installed [58] |
186 |
Too many flash options installed [58] |
186 |
Too many trays attached [58] |
186 |
Tray [x] paper size unsupported |
186 |
Unformatted flash detected [53] |
187 |
Unsupported disk |
187 |
Unsupported option in slot [x] [55] |
187 |
USB port [x] disabled [56] |
187 |
Solving printer problems |
187 |
Basic printer problems |
188 |
The printer is not responding |
188 |
Printer display is blank |
189 |
Hardware and internal option problems |
189 |
2100-sheet tray problems |
189 |
Cannot detect internal option |
191 |
Tray problems |
192 |
Internal Solutions Port does not operate correctly |
193 |
USB/parallel interface card does not operate correctly |
193 |
Paper feed problems |
194 |
Jammed pages are not reprinted |
194 |
Paper frequently jams |
194 |
Solving print problems |
195 |
Printing problems |
195 |
Confidential and other held documents do not print |
195 |
Envelope seals when printing |
196 |
Unable to read flash drive |
196 |
Incorrect characters print |
197 |
Job prints from the wrong tray or on the wrong paper |
197 |
Large jobs do not collate |
198 |
Multiple-language PDF files do not print |
198 |
Print job takes longer than expected |
199 |
Print jobs do not print |
200 |
Printing slows down |
201 |
Tray linking does not work |
201 |
Unexpected page breaks occur |
202 |
Print quality problems |
202 |
Characters have jagged or uneven edges |
202 |
Clipped pages or images |
203 |
Compressed images appear on prints |
204 |
Gray background on prints |
204 |
Horizontal voids appear on prints |
205 |
Incorrect margins on prints |
206 |
Paper curl |
207 |
Print irregularities |
207 |
Print is too dark |
209 |
Print is too light |
210 |
Printer is printing blank pages |
211 |
Printer is printing solid black pages |
212 |
Repeating defects appear on prints |
213 |
Shadow images appear on prints |
214 |
Skewed print |
214 |
Streaked horizontal lines appear on prints |
215 |
Streaked vertical lines appear on prints |
216 |
Transparency print quality is poor |
218 |
Toner specks appear on prints |
218 |
Toner fog or background shading appears on prints |
218 |
Toner rubs off |
219 |
Uneven print density |
220 |
Vertical voids appear on prints |
220 |
Embedded Web Server does not open |
221 |
Contacting technical support |
222 |
Appendix |
223 |
Dell Technical Support Policy |
223 |
Contacting Dell |
223 |
Product power consumption |
223 |
Sleep Mode |
224 |
Hibernate Mode |
224 |
Off mode |
224 |
Total energy usage |
224 |
Warranty and Return Policy |
224 |