Dell Studio XPS 13 Setup Guide - Page 31

Solving Problems, Network Problems - service manual

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Solving Problems This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see "Using Support Tools" on page 33 or "Contacting Dell" on page 47. CAUTION: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions. Network Problems Wireless Connections If the wireless network connection is lost • The wireless control may have been unintentionally touched, deactivating your wireless radios. To turn on wireless again, with the computer turned on, gently touch the wireless control on the center control cover and then release. You can manage the Wireless LAN using Intel PROSet from your taskbar. You can also use Windows Wireless Network Connections, accessed from the Control Panel, to manage Wireless LAN. • Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router. Wired Connections If the wired network connection is lost • The cable may be loose or damaged. • Verify that both ends of the network cable are connected. Try another network cable, if available. 29

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29
This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools”
on page 33 or “Contacting Dell” on page 47.
CAUTION:
Only trained service personnel
should remove the computer cover. See the
Service Manual
on the Dell Support
website at
support.dell.com
for advanced
service and troubleshooting instructions.
Network Problems
Wireless Connections
If the wireless network connection is lost
The wireless control may have been
•
unintentionally touched, deactivating your
wireless radios. To turn on wireless again,
with the computer turned on, gently touch
the wireless control
on the center
control cover and then release. You can
manage the Wireless LAN using
Intel
PROSet
from your taskbar. You can also use
Windows Wireless Network Connections
,
accessed from the Control Panel, to manage
Wireless LAN.
Interference may be blocking or interrupting
•
your wireless connection. Try moving the
computer closer to your wireless router.
Wired Connections
If the wired network connection is lost
The cable may be loose or damaged.
•
Verify that both ends of the network cable
•
are connected. Try another network cable,
if available.
Solving Problems