Dell U3419W UltraSharp Monitor Users Guide
Dell U3419W Manual
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- Dell U3419W | UltraSharp Monitor Users Guide - Page 1
Dell UltraSharp U3419W Monitor User's Guide Model: U3419W Regulatory model: U3419Wb - Dell U3419W | UltraSharp Monitor Users Guide - Page 2
: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018-2020 Dell Inc. All rights reserved. This product is protected by U.S. and international - Dell U3419W | UltraSharp Monitor Users Guide - Page 3
Parts and Controls 9 Front View 9 Back View 10 Side View 11 Bottom View 12 Monitor Specifications 14 Flat Panel Specifications 14 Resolution Specifications 15 Supported Video Modes 16 Preset Display Modes 16 Electrical Specifications 17 Speaker Specifications 17 Physical Characteristics - Dell U3419W | UltraSharp Monitor Users Guide - Page 4
Your Cables 34 Removing the Monitor Stand 35 Wall Mounting (Optional 35 Operating the Monitor 37 Power On the Monitor 37 Using the Front Panel Setting the KVM Switch 58 Setting the Auto KVM 61 Using the Tilt, Swivel, and Vertical Extension 63 Tilt, Swivel 63 Troubleshooting 65 Self-Test - Dell U3419W | UltraSharp Monitor Users Guide - Page 5
Common Problems 67 Product Specific Problems 70 Universal Serial Bus (USB) Specific Problems 71 Speakers Specific Problems 72 Appendix 73 FCC Notices (U.S. Only) and Other Regulatory Information 73 Contact Dell 73 │5 - Dell U3419W | UltraSharp Monitor Users Guide - Page 6
Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. Monitor Stand - Dell U3419W | UltraSharp Monitor Users Guide - Page 7
Stand Base Power Cable (Varies by Country) HDMI Cable DP Cable (DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) USB Type-C Cable • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information About Your Monitor │ 7 - Dell U3419W | UltraSharp Monitor Users Guide - Page 8
Features The Dell U3419W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 86.7 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support for lower - Dell U3419W | UltraSharp Monitor Users Guide - Page 9
flicker-free screen and ComfortView feature which minimizes blue light emission. NOTE: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light - Dell U3419W | UltraSharp Monitor Users Guide - Page 10
serial number label Cable management slot Use Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from monitor. Refer to this label if you need to contact Dell for technical support. Use to organize cables by placing them through - Dell U3419W | UltraSharp Monitor Users Guide - Page 11
USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.* Connect to charge your device. * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended - Dell U3419W | UltraSharp Monitor Users Guide - Page 12
stand Label 1 2 Description AC power connector Security lock slot 3 (1, 2) 4 HDMI port connector DisplayPort in connector Use Connect the power cable. Secures monitor with security lock (security lock not included). Connect your computer with HDMI cable. Connect your computer with DP cable. 12 - Dell U3419W | UltraSharp Monitor Users Guide - Page 13
with Power Connect to charge your device. Charging Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screws not included). * Headphone usage is not supported for the audio line out connector. ** To avoid signal interference, when a wireless USB device has been connected - Dell U3419W | UltraSharp Monitor Users Guide - Page 14
Monitor Specifications Flat Panel Specifications Model Screen type Panel Viewing angle Luminance output Contrast ratio Faceplate coating Backlight Response time Color depth Color gamut* Built-in devices U3419W Active matrix - TFT LCD In-Plane Switching Type 867.2 mm (34.14 inches) 799.80 mm - Dell U3419W | UltraSharp Monitor Users Guide - Page 15
Do not mount or use this monitor in portrait (vertical) orientation or inverse (180°) landscape mount as it may damage the monitor. Dell Display Manager Yes (DDM) (HDMI & DP & USB Type-C alternate mode) Maximum preset resolution U3419W 30 kHz to 134 kHz (automatic) 48 Hz to 76 Hz (automatic) 3440 - Dell U3419W | UltraSharp Monitor Users Guide - Page 16
Supported Video Modes Model Video display capabilities (HDMI & DP & USB Type-C alternate mode) U3419W 480p, 480i, 576p, 720p, 1080p, 576i, 1080i Preset Display Modes Display Mode Sync Polarity (Horizontal/ Vertical) * Requires a graphics card that supports HDMI 2.0. 16 │ About Your Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 17
at 0 °C (cold start) • 220 V: 80 A (Max.) at 0 °C (cold start) * Not Support HDMI 2.0 optional specification, include HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and resolutions Response Impedance U3419W 2 x 9.0 W 100 Hz - 20 kHz 8 ohm About Your Monitor │ 17 - Dell U3419W | UltraSharp Monitor Users Guide - Page 18
Depth Weight Weight with packaging Weight with stand assembly and cables Weight without stand assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly Front frame gloss U3419W • lb) 8.2 kg (18.07 lb) 2.4 kg (5.29 lb) 37%-57% gloss unit 18 │ About Your Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 19
Environmental Characteristics Model U3419W Compliant Standards • BFR/PVC-free (Halogen-free) Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save - Dell U3419W | UltraSharp Monitor Users Guide - Page 20
normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. * Zero power consumption in OFF - Dell U3419W | UltraSharp Monitor Users Guide - Page 21
ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About Your Monitor │ 21 - Dell U3419W | UltraSharp Monitor Users Guide - Page 22
+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5V POWER HOT PLUG DETECT 22 │ About Your Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 23
. Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Super-speed High speed Full speed Data Rate 5 Gbps 480 Mbps 12 Mbps Power Consumption* 4.5 W (Max - Dell U3419W | UltraSharp Monitor Users Guide - Page 24
USB Upstream Connector Pin Number 1 2 3 4 5 6 7 8 9 9-pin Side of the Connector VCC DD+ GND SSTXSSTX+ GND SSRXSSRX+ USB Downstream Connector Pin Number 1 2 3 4 5 9-pin Side of the Connector VCC DD+ GND SSRX- 24 │ About Your Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 25
RX1RX1+ GND USB Ports • 1 x USB Type-C - bottom • 2 x USB 3.0 upstream - bottom • 2 x USB 3.0 downstream - bottom • 2 x USB 3.0 downstream - side • Power Charging Port- the port with battery icon; supports up to 2A fast current charging capability if the device is BC1.2 compatible. About Your - Dell U3419W | UltraSharp Monitor Users Guide - Page 26
on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power - Dell U3419W | UltraSharp Monitor Users Guide - Page 27
other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the top - Dell U3419W | UltraSharp Monitor Users Guide - Page 28
5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. 28 │ Setting Up the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 29
7. Place the monitor upright. a. Hold the monitor stand firmly with both hands. b. Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. 8. Remove the cover from the monitor. Setting Up the Monitor │ 29 - Dell U3419W | UltraSharp Monitor Users Guide - Page 30
section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1. cable NOTE: The default out of factory setting in the U3419W is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is connected - Dell U3419W | UltraSharp Monitor Users Guide - Page 31
change the HDMI format settings if necessary. Connecting the DisplayPort (DP to DP) cable NOTE: The default out of factory setting in the U3419W is DP1.2. If the monitor fails to show any content after the DP cable is connected, follow the procedures below to change the settings from DP1.2 to DP1 - Dell U3419W | UltraSharp Monitor Users Guide - Page 32
USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP 1.2 standard only). • The USB Type-C be powered up or charged with the USB PD port of U3419W. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the - Dell U3419W | UltraSharp Monitor Users Guide - Page 33
data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor's USB upstream port. After you have completed connecting the HDMI/DP/USB Type-C cable, follow the procedures below to connect the USB 3.0 cable to the - Dell U3419W | UltraSharp Monitor Users Guide - Page 34
the KVM Switch for details). 4. Turn On the monitor and the computer(s). If your monitor displays Problems. 5. Use the cable slot on the monitor stand to organize the cables. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 35
objects might cause damage to the curved monitor. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and - Dell U3419W | UltraSharp Monitor Users Guide - Page 36
Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE - Dell U3419W | UltraSharp Monitor Users Guide - Page 37
. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front panel buttons: Front Panel Button 1 Shortcut key/ Preset Modes Description Use this button to choose from a - Dell U3419W | UltraSharp Monitor Users Guide - Page 38
On and fully functional. A glowing white light indicates the power save mode. Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description 1 Use the Up button to adjust (increase ranges) items in the OSD menu. Up 38 │ Operating - Dell U3419W | UltraSharp Monitor Users Guide - Page 39
(OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the - Dell U3419W | UltraSharp Monitor Users Guide - Page 40
luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). 40 │ Operating the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 41
function adjusts the degree of difference between darkness and lightness on the monitor screen. Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C DP HDMI 1 HDMI 2 Auto Select Reset Input - Dell U3419W | UltraSharp Monitor Users Guide - Page 42
Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: the risk of eye strain and neck/arm/back/ shoulder pain from using the monitor for long periods of time, we suggest you to: 1. Set the distance - Dell U3419W | UltraSharp Monitor Users Guide - Page 43
4. Look away from your monitor and gaze at a distant object at 20 feet away for at least color temperature: 5000K, 5700K, 6500K, 7500K, 9300K, and 10000K. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the 6-axis color values and create your own - Dell U3419W | UltraSharp Monitor Users Guide - Page 44
RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI or USB Type-C cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Hue This feature can only when you select Movie or Game preset mode. 44 │ Operating the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 45
the monochrome appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset your monitor color settings to the factory settings. Use Display to adjust images. Aspect Ratio Adjusts the image ratio to Wide 21:9, Auto Resize, 4:3, or - Dell U3419W | UltraSharp Monitor Users Guide - Page 46
-C X Sub-Window DP HDMI 1 X X HDMI 2 X NOTE: The images under PBP will be displayed at the center of the screen, not full screen. 46 │ Operating the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 47
selecting Off. PIP Small I II PIP Large I II PBP I II PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP subwindow. PIP Location Select PIP sub-window position. USB Select Switch Audio Video Swap Use or to browse and to select - Dell U3419W | UltraSharp Monitor Users Guide - Page 48
port for the input signals (DP, HDMI 1, and HDMI 2), thus the monitor's USB downstream port (eg. keyboard and mouse) can be used by the current a computer to either one of the upstream ports. See also Setting the KVM Switch for details. When you use only one upstream port, the connected upstream - Dell U3419W | UltraSharp Monitor Users Guide - Page 49
Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Operating the Monitor │ 49 - Dell U3419W | UltraSharp Monitor Users Guide - Page 50
locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors sideby-side setup. • Menu Buttons: All Menu/function buttons (except the Power button) are locked and not accessible by the user. • Power Button: Only the - Dell U3419W | UltraSharp Monitor Users Guide - Page 51
power LED indicator On or Off to LED save energy. USB-A Charging Allows you to enable or disable USB Type-A (Downstream Ports) charging function during monitor standby mode. NOTE: This option is only available when the USB Type-C (Upstream Port) cable is unplugged. If the USB Type-C cable is - Dell U3419W | UltraSharp Monitor Users Guide - Page 52
USB-C Charging Allows you to enable or disable Always On USB Type-C Charging function during monitor Power Off mode. NOTE: This option is only available in newer monitor firmware revisions. Reset Reset all settings under the Personalize menu to the Personalization factory preset values Others - Dell U3419W | UltraSharp Monitor Users Guide - Page 53
selecting Off. Enable this feature for best user experience and optimum performance of your monitor. LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree Displays the firmware version of your monitor. Service Tag Displays the service tag serial number of your - Dell U3419W | UltraSharp Monitor Users Guide - Page 54
menu to the factory preset values. Factory Reset Reset all settings to the factory preset values. OSD Warning Messages When the monitor does not support a particular resolution mode, you will see the following message: NOTE: The message may be slightly different according to the connected input - Dell U3419W | UltraSharp Monitor Users Guide - Page 55
activated: NOTE: The message may be slightly different according to the selected settings. When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the - Dell U3419W | UltraSharp Monitor Users Guide - Page 56
signal. When Factory Reset is selected, a floating dialog box as shown below appears. When Yes is selected, a floating dialog box as shown below appears. See Troubleshooting for more information. 56 │ Operating the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 57
To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver - Dell U3419W | UltraSharp Monitor Users Guide - Page 58
Setting the KVM Switch The built-in KVM switch allows you to control up to 2 computers from a single set of keyboard and mouse connected to the monitor. a. When connecting HDMI 1 + USB 1 to computer 1 and DP + USB Type-C to computer 2: NOTE: The USB Type-C connection currently supports only data - Dell U3419W | UltraSharp Monitor Users Guide - Page 59
b. When connecting HDMI 1 + USB 1 to computer 1 and HDMI 2 + USB 2 to computer 2: Make sure USB Selection for HDMI 1 is set to USB 1 and HDMI 2 is set to USB 2. Operating the Monitor │ 59 - Dell U3419W | UltraSharp Monitor Users Guide - Page 60
video and data transfer. Make sure USB Selection for HDMI 1 is set to USB 1. NOTE: As the USB Type-C port supports the DisplayPort Alternate Mode, there is no need to set USB Selection for USB Type-C. NOTE: When connecting to different video input sources not shown - Dell U3419W | UltraSharp Monitor Users Guide - Page 61
Setting the Auto KVM You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PIP/PBP Mode is Off. 2. Ensure that Auto Select is On. Operating the Monitor │ 61 - Dell U3419W | UltraSharp Monitor Users Guide - Page 62
3. Ensure that the USB ports and the video inputs are paired accordingly. NOTE: For USB Type-C connection, there is no further setting required. 62 │ Operating the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 63
bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Operating the - Dell U3419W | UltraSharp Monitor Users Guide - Page 64
Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. 64 │ Operating the Monitor - Dell U3419W | UltraSharp Monitor Users Guide - Page 65
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Sel f-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the - Dell U3419W | UltraSharp Monitor Users Guide - Page 66
inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. 66 │ Troubleshooting - Dell U3419W | UltraSharp Monitor Users Guide - Page 67
Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U3419W Common Problems contrast controls via no brightness OSD. • Perform monitor self-test feature check. • Check for bent - Dell U3419W | UltraSharp Monitor Users Guide - Page 68
that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in - Dell U3419W | UltraSharp Monitor Users Guide - Page 69
perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs - Dell U3419W | UltraSharp Monitor Users Guide - Page 70
Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific What You Symptoms Experience Possible Solutions Screen image is too small aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. 70 │ Troubleshooting - Dell U3419W | UltraSharp Monitor Users Guide - Page 71
Problems Specific Symptoms USB interface is not working USB Type-C port does not supply power High Speed USB 3.0 interface is slow What You Experience Possible Solutions USB peripherals are not working • Check that your monitor The USB TypeC port supports USB 3.1 with speeds Troubleshooting │ 71 - Dell U3419W | UltraSharp Monitor Users Guide - Page 72
the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the computer Audio Line Out port. • Unplug the audio cable from the Audio Line Out port. • Reset the monitor to factory settings. 72 │ Troubleshooting - Dell U3419W | UltraSharp Monitor Users Guide - Page 73
instructions Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance ─ www.dell.com/support/monitors • Contacting Dell ─ www.dell
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Dell UltraSharp U3419W Monitor
User’s Guide
Model: U3419W
Regulatory model: U3419Wb