Dell U3419W UltraSharp Monitor Users Guide - Page 70

Product Specific Problems, Specific, Symptoms, What You, Experience, Possible Solutions, Aspect Ratio

Get Dell U3419W PDF manuals and user guides View all Dell U3419W manuals
Add to My Manuals
Save this manual to your list of manuals

Page 70 highlights

Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific What You Symptoms Experience Possible Solutions Screen image is too small Image is • Check the Aspect Ratio setting in the centered on Display menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the Menu/function button next to the Power button for 4 seconds to unlock (for more information, see Lock). No Input Signal when user controls are pressed No picture, the LED light is white • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen The picture cannot fill the height or width of the screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. 70 │ Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
70± ±
│
± ± Troubleshooting
Product Specific Problems
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
from the
static image
displayed
appears on
the screen
•
Use the Power Management feature to turn
off the monitor at all times when not in use
(for more information, see
Power
Management Modes
).
•
Alternatively, use a dynamically changing
screensaver.
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image
is too small
Image is
centered on
screen, but
does not fill
entire viewing
area
•
Check the
Aspect Ratio
setting in the
Display
menu OSD.
•
Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.
•
Check whether the OSD menu is locked. If
yes, press and hold the Menu/function button
next to the Power button for 4 seconds to
unlock (for more information, see
Lock
).
No Input Signal
when user
controls are
pressed
No picture,
the LED light
is white
•
Check the signal source. Ensure the computer
is not in the power saving mode by moving
the mouse or pressing any key on the
keyboard.
•
Check whether the signal cable is plugged in
properly. Re-plug the signal cable if
necessary.
•
Reset the computer or video player.
The picture
does not fill
the entire
screen
The picture
cannot fill the
height or
width of the
screen
•
Due to different video formats (aspect ratio)
of DVDs, the monitor may display in full
screen.
•
Run the built-in diagnostics.