Epson 695Wi Users Guide - Page 262
Where to Get Help, EPSONWEB, admin, EPSONREMOTE, guest, Parent topic, Internet Support
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Note: You cannot change the user ID. • To display the Web Control screen, enter EPSONWEB as the user ID, and enter the password set in the projector's Network menu as the password. The default password is admin. • To display the Web Remote screen, enter EPSONREMOTE as the user ID and enter the password set in the projector's Network menu as the password. The default password is guest. • Make sure you have access to the network the projector is on. Note: The user ID and password are case sensitive. Parent topic: Solving Network Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call, have the following information ready: • Product name • Product serial number (located on the bottom or rear of the projector, or in the menu system) • Proof of purchase (such as a store receipt) and date of purchase • Computer or video configuration 262