Epson BrightLink 480i User Manual - Page 201
Solutions When the Interactive Pens Cause Interference or Unwanted Effects
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Solutions When the Interactive Pens Cause Interference or Unwanted Effects If the pens are causing interference or unwanted effects, try the following solutions: • When both pens are used at the same time, make sure they are approximately 4 inches apart. • Turn off the pens when they are not in use. • Do not rest the pens on the image area of an interactive table, to avoid interference with your computer's mouse. Parent topic: Solving Interactive Pen Problems Solutions When Network Alert E-Mails are Not Received If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions: • Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.) • Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software. • Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode. Parent topic: Solving Problems Related concepts Wired Network Projection Wireless Network Projection Related references Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. 201