Epson C823622A Administrator's Manual - Page 256

EpsonNet WinAssist., interface card.

Page 256 highlights

The message "TCP/IP cannot be used." appears when you start EpsonNet WinAssist. Cause What to do TCP/IP is not installed in the computer. Install TCP/IP protocol. The computer's IP address Set the IP address for the computer. is not set correctly. There is no DHCP server, but DHCP is selected for the Get IP address setting. Install a DHCP server, or change the Get IP address settings in TCP/IP menu. The message "Could not complete communicating configuration data" appears when you send settings to the interface card. Cause What to do This might happen when using a dial-up router. Run the Command Prompt from the computer in which EpsonNet WinAssist/MacAssist is installed, then enter the following command; Format: >ROUTE_ADD_the IP address of the interface card_ the IP address of the computer (the under bar represents one space) Example: >ROUTE ADD 192.168.192.168 22.33.44.55. 14-2 Troubleshooting

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14-2
Troubleshooting
The message “TCP/IP cannot be used.” appears when you start
EpsonNet WinAssist.
Cause
What to do
TCP/IP is not installed in
the computer.
Install TCP/IP protocol.
The computer
s IP address
is not set correctly.
Set the IP address for the computer.
There is no DHCP server,
but DHCP is selected for the
Get IP address setting.
Install a DHCP server, or change the
Get IP address settings in TCP/IP
menu.
The message “Could not complete communicating
configuration data" appears when you send settings to the
interface card.
Cause
What to do
This might happen when
using a dial-up router.
Run the Command Prompt from the
computer in which EpsonNet
WinAssist/MacAssist is installed, then
enter the following command;
Format: >ROUTE_ADD_the IP
address of the interface card_ the IP
address of the computer (the under bar
represents one space)
Example: >ROUTE ADD
192.168.192.168 22.33.44.55.