Epson C823622A Administrator's Manual - Page 268

The status information does not match the real status of the, printer.

Page 268 highlights

The status information does not match the real status of the printer. Cause EPSON Status Monitor 2 monitors the printer at intervals set in the Monitoring Preferences dialog box. A long interval may result in incorrect information. What to do Click Refresh on the View menu to update the information. Decrease the monitoring interval in the Monitoring Preferences dialog box if you find that the Status Monitor often displays data that is outdated. Wait until EPSON Status Monitor 2 monitors the printer. Windows shared printers cannot be monitored. Cause You must make settings in EPSON Status Monitor 2 to monitor Windows shared printers. What to do Right-click Network Neighborhood and then click Properties. Verify that File and printer sharing for Microsoft Networks is shown in the list of installed components. Verify that EPSON Status Monitor 2 is installed in the machine hosting the Windows shared printer, and be sure that the Windows shared printer is set for monitoring. 14-14 Troubleshooting

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14-14
Troubleshooting
The status information does not match the real status of the
printer.
Cause
What to do
EPSON Status Monitor 2
monitors the printer at
intervals set in the
Monitoring Preferences
dialog box. A long interval
may result in incorrect
information.
Click
Refresh
on the View menu to
update the information.
Decrease the monitoring interval in the
Monitoring Preferences dialog box if
you find that the Status Monitor often
displays data that is outdated.
Wait until EPSON Status Monitor 2
monitors the printer.
Windows shared printers cannot be monitored.
Cause
What to do
You must make settings in
EPSON Status Monitor 2 to
monitor Windows shared
printers.
Right-click
Network Neighborhood
and then click
Properties
. Verify that
File and printer sharing for Microsoft
Networks
is shown in the list of
installed components.
Verify that EPSON Status Monitor 2 is
installed in the machine hosting the
Windows shared printer, and be sure
that the Windows shared printer is set
for monitoring.