Epson C823622A Administrator's Manual - Page 268
The status information does not match the real status of the, printer.
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The status information does not match the real status of the printer. Cause EPSON Status Monitor 2 monitors the printer at intervals set in the Monitoring Preferences dialog box. A long interval may result in incorrect information. What to do Click Refresh on the View menu to update the information. Decrease the monitoring interval in the Monitoring Preferences dialog box if you find that the Status Monitor often displays data that is outdated. Wait until EPSON Status Monitor 2 monitors the printer. Windows shared printers cannot be monitored. Cause You must make settings in EPSON Status Monitor 2 to monitor Windows shared printers. What to do Right-click Network Neighborhood and then click Properties. Verify that File and printer sharing for Microsoft Networks is shown in the list of installed components. Verify that EPSON Status Monitor 2 is installed in the machine hosting the Windows shared printer, and be sure that the Windows shared printer is set for monitoring. 14-14 Troubleshooting