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Epson C823622A Administrator's Manual - Page 265

Problems Using EPSON Status Monitor 2, The Current Status menu shows

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Problems Using EPSON Status Monitor 2 The Current Status menu shows "A communication error has occurred." Cause What to do The printer is turned off. Make sure that the power cord is properly plugged into the electrical outlet. Turn on the printer. The printer is running a selftest or initializing itself. Turn off the printer to terminate the self-test, and then turn it on again. Allow the printer enough time to finish initialization. Multiple computers are monitoring a single printer, and the printer cannot reply to all of them at the same time. Decrease the number of monitoring computers or make the monitoring interval longer in the Monitoring Preferences dialog box. See "Setting monitoring preferences" on page 11-24 and "Tips for Using EPSON Status Monitor 2" on page 11-32. The printer is not ready to print. Make sure the printer is ready to print. For details, see your printer guide. 14 An application error occurs, and NetWare printers cannot be monitored when Allow monitoring is selected for monitoring Windows shared printers under Windows NT 4.0. Cause What to do There is a known bug in the operating system. Install Service Pack 2 or higher before monitoring Windows shared printers under Windows NT 4.0. Troubleshooting 14-11

Section	Page
Front Matter	1
Contents	5
Introduction	11
Enclosed Items	13
Overview of Functions	14
Operating Environment	16
Supported operating systems and network protocols	16
EPSON Printers that Support the Interface Card	17
Brief Overview of Configuring the Interface Card	18
Chap 1-Getting Started	19
Interface Card Operation	19
Status lights	19
Status sheet button	21
Network connectors	21
Power select switch	22
DIP switch	23
Hardware Installation	24
Initializing the Interface Card	26
Chap 2-Setting the IP Address	29
Installing TCP/ IP Protocols in Your PC	30
Windows 98/ 95	31
Windows 2000	33
Windows NT 4.0	35
Windows NT 3.51	37
Macintosh (with Open Transport)	39
Macintosh (without Open Transport)	39
Setting the IP Address Using EpsonNet WinAssist/ MacAssist	40
Setting the IP Address Using arp/ ping Commands	45
Checking the LAN	45
Changing the IP Address Using EpsonNet WebAssist	48
Chap 3-Using the Interface Card with NetWare	51
Overview	51
Supported systems	51
About modes	52
Instructions for using NetWare	53
Using Bindery Print Server (NetWare 3.1x/ 4.1x)	55
Configuring the interface card using EpsonNet WinAssist	55
Using NDS Print Server (NetWare 4.1x/ 5)	60
Configuring the interface card using EpsonNet WinAssist	60
Using Remote Printer (NetWare 3.1x/ 4.1x/ 5)	66
Making the printer environment with PCONSOLE	66
Making the printer environment with Bindery mode	70
Making the printer environment with NDS mode	73
Configuring the interface card using EpsonNet WinAssist	78
Using NDPS Gateway (NetWare 5)	81
Configuring the Interface Card Using EpsonNet WebAssist	91
Instructions for Using a Dial- Up Network	95
Using a dial- up network in each mode	95
When there is a primary server at the dial- up destination	96
Chap 4-Using the Interface Card with Macintosh	99
Configuring the Interface Card Using EpsonNet MacAssist	100
Configuring the Interface Card Using EpsonNet WinAssist	103
Configuring the Interface Card Using EpsonNet WebAssist	106
Chap 5-Using the Interface Card with Windows 98/ 95	109
Printing with TCP/ IP	109
Printing with NetBEUI	110
Installing the NetBEUI protocol	110
Configuring the interface card using EpsonNet WinAssist	111
Configuring the interface card using EpsonNet WebAssist	114
Setting up your printer	117
Chap 6-Using the Interface Card with Windows 2000/ NT	119
Printing with TCP/ IP	120
Printing via Standard TCP/ IP Port Monitor in Windows 2000	120
Printing via LPR port in Windows NT 4.0	123
Printing via LPR port in Windows NT 3.51	124
Printing with NetBEUI	127
Installing NetBEUI in Windows 2000	127
Installing NetBEUI in Windows NT 4.0	129
Installing NetBEUI in Windows NT 3.51	130
Configuring the interface card using EpsonNet WinAssist	131
Configuring the interface card using EpsonNet WebAssist	134
Setting up your printer	137
Using the NET USE command	138
Printing with IPP (Windows 2000 Only)	140
Configuring the network adapter using EpsonNet WebAssist	140
Setting up the printer	142
Chap 7-Using the Interface Card with OS/ 2	143
Printing with TCP/ IP	144
Printing with NetBEUI	147
Chap 8-Using the Interface Card with UNIX	149
lpr filters	149
Setting Up Different UNIX Systems Using the lpr Command	150
Setting up for SunSoft Solaris 2.4 or later	151
Setting up for SunOS 4.1.4 or later	152
Setting up for IBM AIX 3.2.5 or later and 4.1.3 or later	153
Setting up for HP- UX 9.05 or later	154
Setting up for SCO UNIX 4.2 or later (Open Server)	155
Chap 9-The EpsonNet Configuration Utility	159
EpsonNet WinAssist	159
Menu Bar	160
Optional settings	162
Setting menus	165
EpsonNet MacAssist	173
EpsonNet MacAssist dialog box	173
Setting menus	174
EpsonNet WebAssist	177
Opening screen	177
Information screens	179
Configuration screens	180
Optional screens	184
Chap 10-EpsonNet Direct Print Utility	187
Environment	187
Installing EpsonNet Direct Print	188
Setting Up Your Printer	189
Adding a printer located in the same segment	189
Adding a printer beyond a router	191
Adding a printer from Printers folder	193
Setting the Printing Protocol	195
Uninstalling EpsonNet Direct Print	196
Chap 11-EPSON Status Monitor 2 (Windows only)	197
Environment for EPSON Status Monitor 2	198
Installing EPSON Status Monitor 2	203
Selecting a Printer to Monitor	206
Making Status Monitor Settings	207
Starting EPSON Status Monitor 2	208
From Windows 98/ 95/ 2000/ NT 4.0	208
From Windows NT 3.51	208
Basic Operating Procedure	209
Main window	211
Adding uninstalled network printers	215
Getting detailed information about the printer status	216
Setting monitoring preferences	220
Background Monitoring Icon and Status Alert	222
Background monitoring icon	222
Status Alert	223
Stopping Monitoring	224
Uninstalling EPSON Status Monitor 2	226
From Windows 98/ 95/ 2000/ NT 4.0	226
From Windows NT 3.51	227
Tips for Using EPSON Status Monitor 2	228
Controlling the packet traffic on the network	228
Monitoring printers beyond routers	228
About uninstalled network printers	229
Chap 12-EpsonNet Internet Print Utility	231
Environment	232
Installing EpsonNet Internet Print	233
Setting the Printer Using EpsonNet Internet Print	234
Windows 98/ 95	234
Windows NT 4.0	240
Status Alert Window	243
Uninstalling EpsonNet Internet Print	244
Chap 13-Printer Status Page Utility	245
System Requirements	246
Setting Up the Printer	247
Managing Printers from Browser	248
Accessing the Print Server Page	248
Print Queue Page	250
Printer Status Page	251
Summary menu	252
Network menu	254
Chap 14-Troubleshooting	255
General Problems	255
Problems Specific to Your Network Environment	260
NetWare environment	260
Macintosh environment	262
Windows 98/ 95 environment	262
Windows NT environment	264
Problems Using EPSON Status Monitor 2	265
Appendix A-Uninstalling EpsonNet WinAssist	269
Windows 98/ 95/ 2000/ NT 4.0	269
Windows NT3.51	269
Appendix B-Specifications	271
Environmental	271
Network Software	271
Network Connectors	272
Regulatory Approvals for C82362	272
Regulatory Approvals for C82363 and C82364	272
Reliability	273
Regulatory Approvals for AC Adapter Model EU- 30	273