Epson C823622A Administrator's Manual - Page 258

The Printer Model and IP Address do not appear in the, EpsonNet WinAssist dialog box.

Page 258 highlights

The Printer Model and IP Address do not appear in the EpsonNet WinAssist dialog box. Cause What to do If the IP address is set to the default IP address, the items above might not appear. Set a valid IP address. Refresh the status. To do this, select Refresh from the View menu. Set the larger value for the time-out. To do this, select Timeout from the Tool menu. EpsonNet WinAssist may run more slowly. The IP address was changed automatically. Cause What to do If you are using a utility such as HP OpenView, the new IP address might be rewritten over the old IP address. Select Manual for the Get IP address setting and clear the Set by PING check box in the TCP/IP menu of EpsonNet WinAssist. Select Manual for the Get IP Address setting and select OFF for Set by PING in the TCP/IP screen of EpsonNet WebAssist. 14-4 Troubleshooting

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14-4
Troubleshooting
The Printer Model and IP Address do not appear in the
EpsonNet WinAssist dialog box.
Cause
What to do
If the IP address is set to the
default IP address, the items
above might not appear.
Set a valid IP address.
Refresh the status. To do this, select
Refresh
from the View menu.
Set the larger value for the time-out. To
do this, select
Timeout
from the Tool
menu. EpsonNet WinAssist may run
more slowly.
The IP address was changed automatically.
Cause
What to do
If you are using a utility
such as HP OpenView, the
new IP address might be
rewritten over the old IP
address.
Select
Manual
for the Get IP address
setting and clear the
Set by PING
check
box in the TCP/IP menu of EpsonNet
WinAssist.
Select
Manual
for the Get IP Address
setting and select
OFF
for Set by PING
in the TCP/IP screen of EpsonNet
WebAssist.