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Epson ET-2750 Users Guide - Page 174

Network Software Cannot Find Product on a Network, Internet metric, Parent topic, Related concepts

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• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings from the Control Panel Related topics Wi-Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non- ASCII characters. • Make sure your product is not connected to a guest network. • If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: Uninstall your product software. 3. Initialize your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. 174

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
Status Icon Information	13
Entering Characters on the LCD Screen	14
Changing LCD Screen Language	14
Product Parts Locations	16
Product Parts - Front	16
Product Parts - Inside	17
Product Parts - Back	18
Checking for Software Updates	19
Using Power Saving Settings	19
Changing the Sleep Timer Setting from the Control Panel	20
Changing the Power Off Timer Setting from the Control Panel	21
Epson Connect Solutions for Smartphones, Tablets, and More	22
Setting Up Epson Connect Services	23
Using Epson Email Print	24
Using the Epson iPrint Mobile App	24
Using Epson Remote Print	25
Using AirPrint	25
Using Google Cloud Print	26
Android Printing Using the Epson Print Enabler	27
Using Fire OS Printing	27
Using Windows 10 Mobile Printing	28
Using Epson Print and Scan App with Windows Tablets	29
Wi-Fi Networking	30
Network Security Recommendations	30
Wi-Fi Infrastructure Mode Setup	31
Selecting Wireless Network Settings from the Control Panel	32
Wi-Fi Direct Mode Setup	34
Enabling Wi-Fi Direct Mode	34
Wi-Fi Protected Setup (WPS)	37
Using WPS to Connect to a Network	37
Printing a Network Status Sheet	38
Changing or Updating Network Connections	39
Accessing the Web Config Utility	39
Changing a USB Connection to a Wi-Fi Connection	40
Connecting to a New Wi-Fi Router	40
Disabling Wi-Fi Features	41
Loading Paper	42
Loading Paper in the Sheet Feeder	42
Paper Loading Capacity	46
Double-sided Printing Capacity	46
Available Epson Papers	47
Borderless Paper Type Compatibility	49
Paper or Media Type Settings - Printing Software	50
Selecting the Paper Settings - Control Panel	50
Paper or Media Type Settings - Control Panel	51
Selecting the Default Paper Source Settings	52
Paper Source Settings Options	53
Placing Originals on the Product	54
Placing Originals on the Scanner Glass	54
Copying	56
Copying Documents or Photos	56
Copying Options	58
Printing from a Computer	60
Printing with Windows	60
Selecting Basic Print Settings - Windows	61
Print Quality Options - Windows	63
Multi-Page Printing Options - Windows	63
Selecting Double-sided Printing Settings - Windows	64
Double-sided Printing Options - Windows	66
Print Density Adjustments - Windows	67
Selecting Additional Layout and Print Options - Windows	68
Custom Color Correction Options - Windows	70
Image Options and Additional Settings - Windows	71
Header/Footer Settings - Windows	72
Selecting a Printing Preset - Windows	73
Selecting Extended Settings - Windows	74
Extended Settings - Windows	75
Printing Your Document or Photo - Windows	76
Locking Printer Settings - Windows	77
Locked Setting Options	79
Selecting Default Print Settings - Windows	80
Changing the Language of the Printer Software Screens	81
Changing Automatic Update Options	82
Printing with the Built-in Epson Driver - Windows 10 S	83
Selecting Print Settings - Windows 10 S	83
Printing on a Mac	86
Selecting Basic Print Settings - Mac	87
Print Quality Options - Mac	90
Print Options - Mac	90
Selecting Page Setup Settings - Mac	91
Selecting Print Layout Options - Mac	92
Selecting Double-sided Printing Settings - Mac	93
Double-sided Printing Options and Adjustments - Mac	94
Managing Color - Mac	95
Color Matching and Color Options - Mac	96
Selecting Printing Preferences - Mac	97
Printing Preferences - Mac	98
Printing Your Document or Photo - Mac	98
Checking Print Status - Mac	100
Printing From a Chromebook	100
Cancelling Printing Using a Product Button	101
Scanning	102
Starting a Scan	102
Starting a Scan Using the Product Control Panel	102
Scan to Memory Card Options	104
Changing Default Scan Job Settings	105
Starting a Scan Using the Epson Scan 2 Icon	105
Starting a Scan from a Scanning Program	107
Starting a Scan from a Smart Device	109
Scanning in Epson Scan 2	110
Additional Scanning Settings - Main Settings Tab	113
Additional Scanning Settings - Advanced Settings Tab	113
Saving Scanned Documents as a Searchable PDF	114
Image Format Options	115
Scan Resolution Guidelines	116
Using Memory Cards with Your Product	118
Inserting a Memory Card	118
Memory Card Types	119
Memory Card File Specifications	119
Removing a Memory Card	120
Printing from a Memory Card	120
Viewing and Printing Photos From the LCD Screen	121
Print Setting Options - Memory Card	121
Transferring Photos on a Memory Card	123
Setting Up File Sharing for Photo Transfers from Your Computer	123
Transferring Photos from a Memory Card to Your Computer	123
Printing Personalized Projects	125
Printing Personalized Note Paper	125
Printing Lined Paper, Graph Paper, and Music Sheets	126
Printing Calendar Pages	127
Refilling Ink	129
Ink Safety Precautions	129
Check Ink Levels	131
Checking Ink Levels on Your Product	131
Checking Ink Levels with Windows	132
Checking Ink Levels - Mac	133
Disabling Special Offers with Windows	134
Purchase Epson Ink	135
Ink Bottle Part Numbers	136
Refilling the Ink Tanks	136
Adjusting Print Quality	142
Print Head Maintenance	142
Print Head Nozzle Check	142
Checking the Nozzles Using the Product Control Panel	143
Checking the Nozzles Using a Computer Utility	145
Print Head Cleaning	147
Cleaning the Print Head Using the Product Control Panel	147
Cleaning the Print Head Using a Computer Utility	149
Power Cleaning	151
Power Cleaning Using the Product Control Panel	151
Power Cleaning Using a Computer Utility	152
Print Head Alignment	154
Aligning the Print Head Using the Product Control Panel	154
Cleaning the Paper Guide	155
Cleaning the Print Head Path	156
Checking the Number of Sheets	158
Checking the Sheet Counter - Windows	159
Checking the Sheet Counter - Mac	159
Cleaning and Transporting Your Product	161
Cleaning Your Product	161
Transporting Your Product	161
Solving Problems	166
Product Status Messages	166
Message Appears Prompting You to Reset Ink Levels	168
Running a Product Check	168
Resetting Control Panel Defaults	170
Solving Setup Problems	171
Noise After Filling the Ink	171
Software Installation Problems	171
Control Panel Setup Problems	172
Solving Network Problems	172
Product Cannot Connect to a Wireless Router or Access Point	173
Network Software Cannot Find Product on a Network	174
Product Does Not Appear in Mac Printer Window	175
Cannot Print Over a Network	176
Cannot Scan Over a Network	177
Solving Copying Problems	178
Product Makes Noise, But Nothing Copies	178
Product Makes Noise When It Sits for a While	178
Solving Paper Problems	178
Paper Feeding Problems	179
Paper Jam Problems Inside the Product	179
Paper Jam Problems in the Rear Cover	183
Paper Ejection Problems	184
Solving Problems Printing from a Computer	184
Nothing Prints	184
Product Icon Does Not Appear in Windows Taskbar	185
Printing is Slow	186
Solving Page Layout and Content Problems	187
Inverted Image	188
Too Many Copies Print	188
Blank Pages Print	188
Incorrect Margins on Printout	189
Border Appears on Borderless Prints	189
Incorrect Characters Print	190
Incorrect Image Size or Position	190
Slanted Printout	191
Solving Print Quality Problems	191
White or Dark Lines in Printout	192
Blurry or Smeared Printout	193
Faint Printout or Printout Has Gaps	194
Grainy Printout	195
Incorrect Colors	196
Solving Scanning Problems	197
Scanning Software Does Not Operate Correctly	197
Cannot Start Epson Scan 2	198
Solving Scanned Image Quality Problems	199
Image Consists of a Few Dots Only	199
Line of Dots Appears in All Scanned Images	199
Straight Lines in an Image Appear Crooked	199
Image is Distorted or Blurry	200
Image Colors are Patchy at the Edges	200
Image is Too Dark	200
Back of Original Image Appears in Scanned Image	201
Ripple Patterns Appear in an Image	201
Scanned Image Colors Do Not Match Original Colors	201
Scanned Image Edges are Cropped	202
Solving Memory Card Problems	202
Memory Card Does Not Fit Into a Slot	202
Cannot View or Print Photos from a Memory Card or Device	203
Cannot Transfer Photos to or from a Memory Card or Device	203
Uninstall Your Product Software	203
Uninstalling Product Software - Windows	204
Uninstalling Product Software - Mac	205
Where to Get Help	205
Technical Specifications	207
Windows System Requirements	207
Mac System Requirements	208
Paper Specifications	208
Printable Area Specifications	209
Scanning Specifications	211
Ink Specifications	212
Memory Card Specifications	213
Dimension Specifications	213
Electrical Specifications	214
Environmental Specifications	214
Interface Specifications	214
Network Interface Specifications	214
Safety and Approvals Specifications	215
Notices	217
Important Safety Instructions	217
General Product Safety Instructions	217
Wireless Connection Safety Instructions	219
LCD Screen Safety Instructions	219
FCC Compliance Statement	220
Binding Arbitration and Class Waiver	220
Trademarks	224
Copyright Notice	224
libTIFF Software Acknowledgment	225
A Note Concerning Responsible Use of Copyrighted Materials	225
Default Delay Times for Power Management for Epson Products	226