Epson MegaPlex MG-850HD User Manual - Page 68

Solving Picture Problems

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Lights indicating a problem (continued) Light state Cause and solution The lamp light flashes red. The lamp may be incorrectly installed, or the lamp may be broken. Turn off the power, wait for the lamp to cool off, and check the lamp (see page 61). If the lamp is broken, or the lamp light continues to flash after you turn the power back on, turn off the projector and contact Epson. If you are using the projector at an altitude above 4921 feet (1500 meters), turn on High Altitude Mode so the fan can cool the projector properly (see page 50). Clean or replace the filter if necessary (see page 59). Lamp and temperature lights are flashing red. There is an internal problem. Turn off the projector, and unplug it from the electrical outlet. Then contact Epson for assistance (see page 72). The temperature light flashes red. There is a fan or sensor problem. Turn off the projector, and unplug it from the electrical outlet. Then contact Epson for assistance (see page 72). Note: If the power button doesn't light up, it may have been turned off using the Illumination setting (see page 50). Solving Picture Problems You cannot turn on the projector. ■ Make sure the power cord is connected. Then wait a moment for the Ppower light to come on before pressing the Ppower button. ■ If you've set the Control Panel Lock, the control panel buttons are disabled; you must use the remote control to turn on the projector (see page 47). ■ If you've set the Child Lock, you have to press the Ppower button for 3 seconds to turn on the projector, or use the remote control (see page 47). No picture appears on the screen or you see the No Signal message displayed. ■ Press the Source buttons on the remote control or on the projector to select the correct input source. Allow a few seconds for the projector to sync up after pressing the button. 68 Problem Solving

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68
Problem Solving
Note:
If the
power button doesn’t light up, it may have been turned off using the
Illumination
setting (see page 50).
Solving Picture Problems
You cannot turn on the projector.
■
Make sure the power cord is connected. Then wait a moment for the
P
power light to
come on before pressing the
P
power button.
■
If you’ve set the
Control Panel Lock
, the control panel buttons are disabled; you must
use the remote control to turn on the projector (see page 47).
■
If you’ve set the
Child Lock
, you have to press the
P
power button for 3 seconds to turn
on the projector, or use the remote control (see page 47).
No picture appears on the screen or you see the
No Signal
message
displayed.
■
Press the
Source
buttons on the remote control or on the projector to select the correct
input source. Allow a few seconds for the projector to sync up after pressing the button.
The lamp light
flashes red.
The lamp may be incorrectly installed, or the lamp may be
broken. Turn off the power, wait for the lamp to cool off, and
check the lamp (see page 61). If the lamp is broken, or the
lamp light continues to flash after you turn the power back on,
turn off the projector and contact Epson.
If you are using the projector at an altitude above 4921 feet
(1500 meters), turn on
High Altitude Mode
so the fan can
cool the projector properly (see page 50).
Clean or replace the filter if necessary (see page 59).
Lamp and
temperature
lights are
flashing red.
There is an internal problem.
Turn off the projector, and unplug
it from the electrical outlet. Then contact Epson for assistance
(see page 72).
The
temperature
light flashes
red.
There is a fan or sensor problem. Turn off the projector, and
unplug it from the electrical outlet. Then contact Epson for
assistance (see page 72).
Lights indicating a problem (continued)
Light state
Cause and solution