Epson PowerLite Home 20 User Manual - Page 38

Where To Get Help

Page 38 highlights

Where To Get Help Epson provides technical assistance 24 hours a day at http://support.epson.com. Here you can access troubleshooting information, download product documentation, and receive technical advice through e-mail. To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card that came with your projector. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (Epson PowerLite Home 20) ■ Product serial number (located on the bottom of the projector) ■ Computer configuration, if you're projecting from a computer ■ Description of the problem You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral. 38 Problem Solving

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38
Problem Solving
Where To Get Help
Epson provides technical assistance 24 hours a day at
. Here you
can access troubleshooting information, download product documentation, and receive
technical advice through e-mail.
To use the Epson PrivateLine Support service, call
(800) 637-7661
and enter the PIN on the
Epson PrivateLine Support card that came with your projector. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
AM
to 6
PM
, Pacific
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
U.S.:
(562) 276-4394
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Canada:
(905) 709-3839
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (Epson PowerLite Home 20)
Product serial number (located on the bottom of the projector)
Computer configuration, if you’re projecting from a computer
Description of the problem
You can purchase screens, carrying cases, or other accessories from an Epson authorized
reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To
purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for reseller referral.