Epson Stylus COLOR 900N User Manual - Epson Stylus RIP Mac & PC - Page 12

Where To Get Help

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Introduction Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service World Wide Web EPSON Internet FTP Site EPSON Forum on CompuServe® Access From the Internet, you can reach EPSON’s Home Page at http://www.epson.com. If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529. Automated telephone services Service Access EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 992-8911. EPSON FaxAdviceTM Access EPSON’s technical information library by calling (800) 992-8911. You must provide a return fax number to use this service. EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center, call (800) 992-8911. To speak to a technical support representative, please refer to your printer’s user’s guide for your printer’s specific technical support telephone number. 6

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Introduction
6
Where To Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
To speak to a technical support representative, please refer to
your printer±s user±s guide for your printer±s specific technical
support telephone number.
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON±s
Home Page at
EPSON Internet FTP Site
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name
anonymous
and your e-mail
address as the password.
EPSON Forum on
CompuServe
fi
Members of CompuServe can type
GO EPSON
at the menu prompt to reach the Epson
America Forum. For a free introductory
CompuServe membership, call (800) 848-8199
and ask for representative #529.
Automated telephone services
Service
Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a
day, seven days a week, call
(800) 992-8911.
EPSON FaxAdvice
TM
Access EPSON±s technical information library by
calling
(800) 992-8911
. You must provide a
return fax number to use this service.
EPSON Referral Service
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 992-8911
.