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Epson Stylus NX230 User Guide - Page 169

Scanning Software Does Not Operate Correctly, Cannot Start EPSON Scan, Solving Problems - install software

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Cannot Start EPSON Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: EPSON Scan is not available for Mac OS X 10.6/10.7. Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Start EPSON Scan If you cannot start EPSON Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure EPSON Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart EPSON Scan. • Make sure you do not have multiple versions of EPSON Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall EPSON Scan, try reinstalling it. Note: EPSON Scan is not available for Mac OS X 10.6/10.7. Parent topic: Solving Scanning Problems Related tasks Scanning with Mac OS X 10.6/10.7 169

Section	Page
Front	1
Contents	3
Product Basics	12
Setting Up the Control Panel	12
Control Panel Buttons and Lights	12
Adjusting Control Panel Position	13
Product Parts Locations	13
Product Parts - Top	14
Product Parts - Inside	16
Product Parts - Back	17
Loading Paper	18
Loading Paper for Documents	18
Loading Paper for Photos	21
Loading Envelopes	23
Paper Loading Capacity	25
Available EPSON Papers	26
Borderless Paper Type Compatibility	28
Paper or Media Type Settings	28
Placing Originals on the Product	30
Placing Originals on the Scanner Glass	30
Copying	32
Copying Documents or Photos	32
Printing From a Computer	33
Printing with Windows	33
Selecting Basic Print Settings - Windows	33
Basic Print Options - Windows	35
Selecting Advanced Print Settings - Windows	36
Advanced Print Quality Settings - Windows	38
Advanced Print Options - Windows	39
Color Management Options - Windows	39
Selecting Print Layout Options - Windows	40
Selecting a Printing Preset - Windows	42
Printing Your Document or Photo - Windows	43
Checking Print Status - Windows	44
Selecting Default Print Settings - Windows	45
Changing the Language of the Printer Software Screens	46
Changing Automatic Update Options	48
Printing with Mac OS X 10.5, 10.6, or 10.7	49
Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7	49
Print Quality Settings - Mac OS X 10.5/10.6/10.7	53
Print Options - Mac OS X 10.5/10.6/10.7	53
Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7	54
Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7	54
Managing Color - Mac OS X 10.5/10.6/10.7	55
Color Matching and Color Options - Mac OS X 10.5/10.6/10.7	56
Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7	57
Printing Preferences - Mac OS X 10.5/10.6/10.7	58
Printing Your Document or Photo - Mac OS X 10.5/10.6/10.7	58
Checking Print Status - Mac OS X 10.5/10.6/10.7	59
Printing with Mac OS X 10.4	60
Selecting Page Setup Settings - Mac OS X 10.4	60
Selecting Basic Print Settings - Mac OS X 10.4	61
Print Quality Settings - Mac OS X 10.4	64
Print Options - Mac OS X 10.4	64
Selecting Print Layout Options - Mac OS X 10.4	65
Managing Color - Mac OS X 10.4	65
Color Options - Mac OS X 10.4	66
Selecting Printing Preferences - Mac OS X 10.4	66
Printing Preferences - Mac OS X 10.4	67
Printing Your Document or Photo - Mac OS X 10.4	67
Checking Print Status - Mac OS X 10.4	68
Cancelling Printing Using a Product Button	69
Scanning	70
Starting a Scan	70
Starting a Scan Using the Product Buttons	70
Changing Default Scan Button Settings	70
Starting a Scan Using the EPSON Scan Icon	71
Starting a Scan from a Scanning Program	73
Selecting EPSON Scan Settings	75
Scan Modes	75
Selecting the Scan Mode	75
Scanning in Full Auto Mode	76
Available Image Adjustments - Full Auto Mode	79
Scanning in Home Mode	79
Selecting a Scan Area - Home Mode	82
Available Image Adjustments - Home Mode	85
Selecting a Scan Size - Home Mode	86
Scanning in Office Mode	88
Selecting a Scan Area - Office Mode	90
Available Image Adjustments - Office Mode	92
Scanning in Professional Mode	93
Available Image Types - Professional Mode	96
Selecting a Scan Area - Professional Mode	96
Available Image Adjustments - Professional Mode	99
Selecting a Scan Size - Professional Mode	101
Image Preview Guidelines	104
Scan Resolution Guidelines	104
Selecting Scan File Settings	105
Available Scanned File Types and Optional Settings	106
Scanning with Mac OS X 10.6/10.7	107
Scanning Special Projects	109
Scanning to a PDF File	109
Restoring Photo Colors as You Scan	112
Replacing Ink Cartridges	113
Check Cartridge Status	113
Checking Cartridge Status Lights	113
Checking Cartridge Status with Windows	114
Checking Cartridge Status with Mac OS X	117
Purchase EPSON Ink Cartridges	119
Ink Cartridge Part Numbers	119
Removing and Installing Ink Cartridges	120
Replacing Ink Cartridges Using a Computer Utility	124
Printing With Black Ink and Expended Color Cartridges	126
Printing With Expended Color Cartridges - Windows	127
Printing With Expended Color Cartridges - Mac OS X 10.5/10.6/10.7	127
Conserving Low Black Ink with Windows	128
Adjusting Print Quality	130
Print Head Maintenance	130
Print Head Nozzle Check	130
Checking the Nozzles Using the Product Buttons	130
Checking the Nozzles Using a Computer Utility	131
Print Head Cleaning	134
Cleaning the Print Head Using the Product Buttons	134
Cleaning the Print Head Using a Computer Utility	135
Print Head Alignment	138
Aligning the Print Head Using a Computer Utility	139
Cleaning the Paper Path	142
Cleaning and Transporting Your Product	143
Cleaning Your Product	143
Transporting Your Product	143
Solving Problems	146
Checking for Software Updates	146
Product Light Status	146
Running a Product Check	148
Solving Setup Problems	149
Noise After Ink Installation	149
Software Installation Problems	150
Solving Network Problems	150
Product Cannot Connect to a Wireless Router or Access Point	151
Network Software Cannot Find Product on a Network	151
Product Does Not Appear in Mac OS X Printer Window	152
Cannot Print Over a Network	152
Cannot Scan Over a Network	153
Printing a Network Status Sheet	153
Solving Copying Problems	153
Product Makes Noise, But Nothing Copies	154
Product Makes Noise When It Sits for a While	154
Solving Paper Problems	154
Paper Feeding Problems	154
Paper Jam Problems	155
Paper Ejection Problems	156
Solving Problems Printing from a Computer	157
Nothing Prints	157
Product Icon Does Not Appear in Windows Taskbar	158
Error After Cartridge Replacement	158
Printing is Slow	159
Solving Page Layout and Content Problems	160
Inverted Image	160
Too Many Copies Print	160
Blank Pages Print	161
Incorrect Margins on Printout	161
Border Appears on Borderless Prints	162
Incorrect Characters Print	162
Incorrect Image Size or Position	163
Slanted Printout	164
Solving Print Quality Problems	164
White or Dark Lines in Printout	164
Blurry or Smeared Printout	165
Faint Printout or Printout Has Gaps	166
Grainy Printout	167
Incorrect Colors	168
Solving Scanning Problems	168
Scanning Software Does Not Operate Correctly	169
Cannot Start EPSON Scan	169
Solving Scanned Image Quality Problems	170
Image Consists of a Few Dots Only	170
Line of Dots Appears in All Scanned Images	171
Straight Lines in an Image Appear Crooked	171
Image is Distorted or Blurry	171
Image Colors are Patchy at the Edges	172
Image is Too Dark	172
Back of Original Image Appears in Scanned Image	172
Ripple Patterns Appear in an Image	172
Image is Scanned Upside-Down	173
Scanned Image Colors Do Not Match Original Colors	173
Scan Area is Not Adjustable in Thumbnail Preview	173
Scanned Image Edges are Cropped	174
When to Uninstall Your Product Software	174
Uninstalling Product Software - Windows	174
Uninstalling Product Software - Mac OS X	175
Where to Get Help	176
Technical Specifications	177
Windows System Requirements	177
Mac System Requirements	178
Printing Specifications	178
Scanning Specifications	178
Paper Specifications	179
Printable Area Specifications	180
Ink Cartridge Specifications	181
Dimension Specifications	182
Electrical Specifications	182
Environmental Specifications	183
Interface Specifications	183
Network Interface Specifications	183
Safety and Approvals Specifications	184
Notices	185
FCC Compliance Statement	185
Software Notices	186
Trademarks	189
Copyright Notice	190
libTIFF Software Acknowledgment	190
A Note Concerning Responsible Use of Copyrighted Materials	191
Default Delay Times for Power Management for EPSON Products	191