Epson Stylus Pro 10000 - Photographic Dye Ink Product Support Bulletin(s) - Page 40

Technical Support will

Page 40 highlights

The following flowchart outlines the support root for ZEHPlot. Customer calls EPSON Technical Support If issue is with Printer Hardware or Driver. Technical Support will troubleshoot accordingly to determine if the issue is hardware/driver related or ZEHPlot related. If issue is determined to be with ZEHPlot. EPSON Technical Support will troubleshoot to resolve issue Refer customer to ZEH Software Inc. [email protected] Page 3 of 3

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Page
3 of 3
The following flowchart outlines the support root for ZEHPlot.
If issue is with
Printer Hardware
or Driver.
If issue is
determined to be
with ZEHPlot.
Customer calls
EPSON
Technical
Support
Technical Support will
troubleshoot accordingly
to determine if the issue
is hardware/driver related
or ZEHPlot related.
EPSON Technical
Support will
troubleshoot to
resolve issue
Refer customer to
ZEH Software Inc.