Epson Stylus Pro 3880 Designer Edition Network Guide - Page 34

Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. Cause What to do The printer settings or network settings may be wrong. First, check to see if you can print a status sheet, as described in "Printing a Network Status Sheet" on page 19. If you can print a status sheet, check the network settings. Cannot print even if you have assigned the IP address to the computer and the printer. Cause What to do You have assigned an IP address to the computer manually, but you assigned the IP address to the printer by Automatic Private IP Addressing (APIPA). Use EpsonNet Config or the printer's control panel to assign the printer an IP address that belongs to the same segment as the computer. Unable to start EpsonNet Config. Cause What to do You have added or deleted protocols after installing EpsonNet Config. Uninstall EpsonNet Config and then reinstall it. See "Uninstalling Software" on page 36. The message "EpsonNet Config cannot be used because no network is installed." appears when you start EpsonNet Config. Cause What to do TCP/IP is not installed on the computer. Install the TCP/IP protocol. TCP/IP is installed on the computer, but its IP address is not set correctly. Set a correct IP address for the computer. 34 Troubleshooting