Epson V11H179020 User Manual - Page 56

Problem Solving 56 Where to Get Help Epson provides technical assistance through electronic support services 24 hours a day, as listed in the following table. Service World Wide Web Presenters Online Access From the Internet, you can reach Epson's product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through FAQs and e-mail. Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com Telephone Support Services To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: • U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday • Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: • Product name (Epson PowerLite S3) • Product serial number (located on the bottom of the projector) • Computer or video configuration • Description of the problem You can purchase screens, carrying cases, or other accessories from Epson at (800) 873-7766 or by visiting the Epson Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.