Epson VS355 Operation Guide - Epson Projector Management v5.00 - Page 38

Solving Monitoring and Controlling Problems

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• Set DHCP to Off. When DHCP is set to On, it may take some time to enter LAN standby status if an available DHCP server is not found. • Set the IP address, the subnet mask, and the gateway address for the projector correctly. • Turn on a wireless LAN. • Set the wireless LAN system to meet the standards supported by the access point. • When you enable the security setting, set the same passphrase to the access point, the computer, and the projector. • Close network settings on the projector, and then return to the LAN standby screen. • Check the computer's network settings. • If the wireless LAN adapter is not installed on your computer, install a wireless LAN card on your computer. • Enable the wireless LAN setting or AirPort on your computer. • Connect to the access point to which the projector is connected. • Turn off the firewall. If you do not want to turn it off, register the firewall as an exception. Make the necessary settings to open the ports. The ports used by this software are "56181" (TCP). • Check the access point settings. • Set connection permission at the access point to allow projectors to connect if any functions that block connections, such as MAC Address restrictions and port restrictions, are set to the access point. Parent topic: Solving Network Connection Problems Related tasks Setting Up a Projector to Connect in Advanced Connection Mode (Wireless) Solving Monitoring and Controlling Problems Try these solutions depending on your situation. Solutions When You Cannot Monitor or Control the Projector Solutions When Network Alert Emails are not Received Solutions When You Cannot Broadcast a Message Parent topic: Solving Problems 38

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38
• Set
DHCP
to
Off
. When
DHCP
is set to
On
, it may take some time to enter LAN standby status if an
available DHCP server is not found.
• Set the IP address, the subnet mask, and the gateway address for the projector correctly.
• Turn on a wireless LAN.
• Set the wireless LAN system to meet the standards supported by the access point.
• When you enable the security setting, set the same passphrase to the access point, the computer,
and the projector.
• Close network settings on the projector, and then return to the LAN standby screen.
• Check the computer's network settings.
• If the wireless LAN adapter is not installed on your computer, install a wireless LAN card on your
computer.
• Enable the wireless LAN setting or AirPort on your computer.
• Connect to the access point to which the projector is connected.
• Turn off the firewall. If you do not want to turn it off, register the firewall as an exception. Make the
necessary settings to open the ports. The ports used by this software are "56181" (TCP).
• Check the access point settings.
• Set connection permission at the access point to allow projectors to connect if any functions that
block connections, such as MAC Address restrictions and port restrictions, are set to the access
point.
Parent topic:
Solving Network Connection Problems
Related tasks
Setting Up a Projector to Connect in Advanced Connection Mode (Wireless)
Solving Monitoring and Controlling Problems
Try these solutions depending on your situation.
Solutions When You Cannot Monitor or Control the Projector
Solutions When Network Alert Emails are not Received
Solutions When You Cannot Broadcast a Message
Parent topic:
Solving Problems