Fujitsu S510 Operator's Guide - Page 245

7.2 Troubleshooting Checklist Symptom When the document is scanned with the Carrier Sheet, a message, "Document size incorrect," appears. When the document is scanned with the Carrier Sheet, a paper jam occurs frequently. Black lines are produced on the scanned document. The scanned image is chipped/Slant lines are produced on the scanned image/The output image is wider than the original. The ScanSnap Quick Menu is hidden. The Left-Click Menu is hidden. Check This Item Did you put multiple smallsize materials (pictures/ post cards) in Carrier Sheet for scanning? ---- Is the scanned documents written with a pencil? With "Automatic detection" being selected in the "Paper size" drop-down list, was the document skewed during a scan? Is the ScanSnap in LeftClick Menu Mode? Is ScanSnap Organizer, CardMinder, or Rack2 Library running? Is the ScanSnap in Quick Menu Mode? (Is the ScanSnap Quick Menu displayed after scanning?) Is the "ScanSnap Manager - Scan and Save Settings" dialog box open? Resolution Put only one small-size material (photo/post card) into the Carrier Sheet per scan. Feed about 50 sheets of PPC paper or recycled paper, and then scan the document by using Carrier Sheet. * You can use either unused or used PPC/recycled paper. It is recommended the Carrier Sheet be used for scanning. If you are not using Carrier Sheet for scanning such documents, clean rollers as often as possible. For information about how to clean rollers, refer to "8.3 Cleaning the Inside of the Scanner" (page 232). Neatly align the edges of paper sheets with Side Guide. * If you are scanning documents of mixed paper sizes, marking the "Scan mixed paper size" checkbox (page 89), carefully load smaller documents so that they can be fed straight. If those documents cannot be fed straight, it is recommended to scan only documents of about the same size at a time. Mark [Use ScanSnap Quick Menu] on the Right-Click Menu. If these applications are running and one of them is active, the ScanSnap interacts with the active application and scanned images are opened with it. Therefore, the ScanSnap Quick Menu is not displayed. To display the ScanSnap Quick Menu, exit these applications or deselect them. See section "4.6 About Automatic Interaction with Applications" (page 111). On the Right-Click Menu, uncheck [Use ScanSnap Quick Menu]. Close the "ScanSnap Manager Scan and Save Settings" dialog box. 7 Troubleshooting ScanSnap S510 Operator's Guide 225