HP 6840 HP Deskjet 6800 Printer series - (Windows) User's Guide
HP 6840 - Deskjet Color Inkjet Printer Manual
UPC - 829160429724
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- HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 1
: • Notices • Special features • Getting started • Connecting to the printer • Printing photos from a digital camera • Printing photos from a computer • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Optional accessories • Specifications • Supplies 1 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 2
purchased an HP Deskjet printer that is equipped with several exciting features: • Built-in networking capabilities: Connect to either a wired or a wireless network without using an external print server. • Ink-backup mode: Ink-backup mode lets you continue printing with one print cartridge when the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 3
lights • Paper trays • Photo/envelope feeder • Print cartridges • Ink-backup mode • Automatic Paper Type Sensor • PictBridge port For a description of the optional accessories, see the optional accessories page. 3.1 Printer features The HP printer has several features to make printing easier and - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 4
HP Deskjet 6800 series printer 2. Paper trays 3. Photo/envelope feeder 4. PictBridge port 1. Print cartridges 2. Automatic Paper-Type Sensor (not illustrated) 3. Ink-backup mode (not illustrated) 1. Rear USB port 2. Wired Ethernet port Optional accessories 4 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 5
lights give you visual cues about the status of the printer. 1. Power button and light 2. Print Cancel button 3. Resume button and light 4. Report Page button 5. Wireless Status light and Signal Strength indicator 6. Print Cartridge Status lights 7. Network icon For a description of the following - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 6
HP Deskjet 6800 series printer • Wireless Status light and Signal Strength indicator • Print Cartridge Status lights Power button and light The Power button turns the printer on and off. It might take a few seconds for the printer to turn on after you press the Power button. The Power light flashes - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 7
HP Deskjet 6800 series printer 1. The left status light represents the tri-color print cartridge. 2. The right status light represents the print cartridge that is installed in the compartment on the right side of the print cartridge cradle. That print cartridge can be the black print cartridge, the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 8
HP Deskjet 6800 series printer 1. Paper-width guide 2. Paper-length guide Out tray Printed pages are deposited in the Out tray. 1. Out tray 2. Photo/envelope feeder Use the photo/envelope feeder to print single envelopes, small - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 9
HP Deskjet 6800 series printer 1. Out-tray extension 2. Out-tray extension stop Do not unfold the Out-tray extension stop when printing on legal paper. After the print job is - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 10
HP Deskjet 6800 series printer Envelopes Follow these steps to use the photo/envelope feeder for single envelopes: 1. Insert the envelope with the side to be printed on facing down and the flap to the left. 2. Push the envelope into the printer as far as it will go without bending. 3. Print the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 11
HP Deskjet 6800 series printer 4. Print the photo. Postcards Follow these steps to use the photo/envelope feeder to print a single postcard: 1. Insert the postcard into the photo/envelope feeder - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 12
HP Deskjet 6800 series printer 3.6 Print cartridges Four print cartridges are available for use with the printer. 1. Black 2. Tri-color 3. Photo 4. Gray photo Note: The availability of print cartridges varies by country/region. Using print cartridges Everyday printing Use the black and tri-color - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 13
HP Deskjet 6800 series printer 1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 14
HP Deskjet 6800 series printer Note: It is recommended that you do not use the photo print cartridge or the gray photo print cartridge for ink-backup mode. Exiting ink-backup mode Install two print cartridges in the printer to exit the ink-backup mode. To install a print cartridge, see the print - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 15
. For instructions on connecting the printer with a USB cable, see the reference guide or setup poster that came with the printer. 4.2 Wireless networking For setup information, click one of the following options: • Wireless network basics • Wireless security • Installing the printer on a wireless - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 16
HP Deskjet 6800 series printer • Resetting the printer to the factory defaults • Troubleshooting • Glossary 4.2.1 Wireless networking basics The printer's built-in wireless communications feature allows you to connect the printer directly to an 802.11g or 802.11b Wi-Fi wireless network without the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 17
HP Deskjet 6800 series printer Examples of common adapters include: PCMCIA card that software that allows you to configure the adapter for your wireless network. Access points Infrastructure networks are a common variety of wireless network. An infrastructure network requires the use of a Wireless - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 18
HP Deskjet 6800 series printer Reducing interference in a wireless network The following tips will help reduce the chances for interference in a wireless network: • Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 19
HP Deskjet 6800 series printer In infrastructure mode, the printer automatically detects whether the wireless network uses 802.11b or 802.11g. Ad hoc mode When the printer is set to the ad hoc communication mode, the printer communicates directly with other wireless devices on the network without - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 20
HP Deskjet 6800 series printer For an in-depth explanation of network names, see the network names page. Wireless profiles A wireless profile is a set of network settings unique to a given wireless network. A wireless device might have wireless profiles for several wireless networks. In order to use - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 21
HP Deskjet 6800 series printer Ad hoc networks are typically small and simple. Performance on these types of networks can degrade if more than six devices are on the network. Infrastructure networks On an infrastructure network, devices, such as computers and printers, communicate through a Wireless - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 22
HP Deskjet 6800 series printer For example, a mixed wired and wireless network may consist of the following: • Several desktop computers • A WAP connected to an Ethernet network • A printer connected wirelessly to the WAP In order to use the printer, a desktop PC sends a print job over the Ethernet - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 23
HP Deskjet 6800 series printer Wireless network location Office Profile at_work • Network name: office • Communication mode: infrastructure • Security: WPA • Authentication: WPA/PSK Home at_home • Network name: home • Communication mode: ad hoc • Security: WEP • Authentication: Open System When - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 24
HP Deskjet 6800 series printer Example The printer is in an office with two wireless infrastructure networks. Each network has a Wireless Access Point (WAP). Note: In this example, both wireless networks have the same security settings. 1. Network name equals "network_1" 2. Network name equals " - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 25
HP Deskjet 6800 series printer The laptop cannot communicate with the printer. The laptop is reconfigured for network_1 The laptop's network name (SSID) settings have been reconfigured for network_1. The laptop is able to communicate with the printer and is ready to send print jobs to network_1. The - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 26
HP Deskjet 6800 series printer • WEP • Open system Ad hoc networks (wireless direct-connect) • WEP • Open system Wireless security basics For more information about wireless security, see the authentication and encryption page. 4.2.6 Authentication and encryption Wireless security is a complex - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 27
HP Deskjet 6800 series printer Authentication type Description Benefits Limitations Shared Key Devices over a wireless network in order to make the data unintelligible to eavesdroppers. Only devices that know the password can decode the data. Types of encryption The printer supports four types - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 28
HP Deskjet 6800 series printer Encryption type Description Benefits Limitations All devices must have the . changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping. TKIP Temporal Key Integrity Protocol (TKIP) uses - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 29
steps to configure the printer to use WPA: 1. Open the printer's embedded Web server (EWS). 2. Click the Networking tab. 3. Under Connections, click Wireless (802.11). 4. On the Wireless Setup tab, click the Start Wizard button, and then follow the onscreen instructions 5. After configuring the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 30
all wireless networks use WEP. Configure the printer for WEP only if the printer's network uses WEP. The printer's WEP settings must match the network's settings. If your network has WEP, you must use an Ethernet cable to connect the printer to the network in order to install the printer software - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 31
HP Deskjet 6800 series printer 1. Open the printer's embedded Web server (EWS). 2. Click the Networking tab. 3. Under Connections, click Wireless (802.11). 4. On the Wireless Setup tab, click the Start Wizard button, and then follow the onscreen instructions 5. After configuring the printer, close - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 32
HP Deskjet 6800 series printer State of the Wireless Status light Printer status Able to receive and transmit data wirelessly. On Is not able to receive and transmit data wirelessly. Off Flashing Signal Strength indicator Receiving data. 32 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 33
the following: • Print an HP Report page • Reset the printer to the factory defaults 1. Report Page button 4.2.13 Network icon The Network icon illuminates when the printer is connected to: • An Ethernet network • An active wireless network • An active wireless direct-connection to a computer or - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 34
HP Deskjet 6800 series printer Status of the icon Status of the printer network connection Not connected to an Ethernet network or a wireless network. Off 4.2.14 Wireless radio The printer has an internal wireless radio for wireless communication. How the wireless radio works The wireless radio - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 35
once. 4. Release the Report Page button. 4.2.15 HP Report page The HP Report page supplies useful information about the printer's wireless, wired, and PictBridge connections. Printing an HP Report page To print an HP Report page, verify that the printer is powered on and idle, and then press the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 36
Hardware Address (MAC) The printer's Media Access Control (MAC) address. Firmware Revision Revision number of the printer's internal software. This item may be requested by HP Service and Support. Host Name The printer's host name on the network. IP Address The printer's current IP address on - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 37
HP Deskjet 6800 series printer Item DNS Server mDNS Admin Password Link Config Meaning The IP address of the printer's domain name server. Not Specified means that no IP address has been set. This setting does not apply to the printer. The printer's mDNS service name on the network. This name is - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 38
be used with WPA. • TKIP: An encryption method that can be used with WPA. • None: No encryption is being used. Access Point HW address The MAC address of the Wireless Access Point (WAP) for the printer's network. This setting applies only to infrastructure networks. Not applicable means that the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 39
the print cartridges. • View network statistics. • Configure the printer's wireless security settings. • Visit HP's Web site for support information and to purchase supplies. Caution: It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 40
don't know the printer IP address or host name, print an HP Report page. Note: For instructions on using the printer's EWS, see the online help. To open the online help, click Help under the Other Links heading. Caution: Use caution when changing the print server's wireless network settings; you - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 41
HP Deskjet 6800 series printer Option Default setting EWS administrator password [blank] Follow these steps to reset the printer to the factory default settings: 1. Verify that the printer is powered on. 2. Press and hold down the Report Page button. 3. While holding down the Report Page button, - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 42
HP Deskjet 6800 series printer AutoIP: A process by which a device on a network automatically assigns an IP address to itself. b BOOTP: Bootstrap Protocol (BOOTP) is an Internet protocol that enables a device to discover its own IP address, the IP address of a BOOTP server on the network, and a file - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 43
Internet Sharing. IP address (Internet Protocol address): A unique number that identifies a device on a network. The IP address is often automatically assigned by DHCP or AutoIP. However, a device can be manually assigned a static IP address. Infrastructure network: A type of wireless network in - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 44
HP Deskjet 6800 series printer n Network name: A network name is an alphanumeric, case-sensitive character string that provides basic access control to a wireless network. A network name is also known as a "Service Set Identifier (SSID)." p Packet: A message sent from one device on a network to - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 45
network For a description of the printer's Ethernet feature, click one of the following options: • Ethernet lights • Report Page button • Network icon • HP Report page • Embedded Web server (EWS) Other information: • Resetting the printer to the factory defaults • Troubleshooting • Glossary 45 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 46
HP Deskjet 6800 series printer 4.3.1 Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network without the aid of an external print server. To install the printer on an Ethernet network, follow the Ethernet installation - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 47
HP Deskjet 6800 series printer Network communication TCP/IP Devices on a network communicate with one another using a "language" called a protocol. The printer is designed to operate on networks that use a popular protocol called TCP/IP. IP address Each device on a network identifies itself with a - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 48
HP Deskjet 6800 series printer Shared Internet connection with a router acting as a gateway In this network acts as the gateway between the network and the Internet. The gateway computer uses Windows Internet Connection Sharing (ICS) to manage the network connections and provide Internet access to - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 49
HP Deskjet 6800 series printer Ethernet network without an Internet connection In this example, the network devices are connected to a hub. Devices use AutoIP to obtain IP addresses. 4.3.3 Installing the printer on an Ethernet network Installing the printer on an Ethernet network is a two-part - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 50
the lights are still off, then verify the following items: • The printer is powered on. • The network hub or router is powered on. • All cable connections are secure. • You are using an Ethernet cable. 6. Print an HP Report page. 7. Install the printer software on each computer that will use the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 51
Deskjet 6800 series printer Previous installations If the printer software was previously installed on the computer, you must use the printer software CD to install an Ethernet version of the printer driver on the computer. Follow the steps below. The printer software installation wizard will guide - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 52
HP Deskjet 6800 series printer State of the Link light State of the printer Off Not connected to an Ethernet network or powered off. Activity light The Activity light flashes when the printer is receiving or transmitting data over the Ethernet connection. State of the Activity light State of the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 53
HP Deskjet 6800 series printer 5 Printing photos from a digital camera Learn how to print photos directly from a digital camera: • PictBridge description • PictBridge printing instructions • PictBridge troubleshooting • Using the Auto Two-Sided Print Accessory with Small Paper Tray and PictBridge - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 54
HP Deskjet 6800 series printer 5.2 PictBridge printing In order to print photos directly from a digital camera, you need the following items: • A PictBridge-compatible camera • A digital camera USB cable Check the documentation that came with your camera to ensure that your camera supports - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 55
HP Deskjet 6800 series printer After you successfully connect the camera to the printer, you can print your photos. Be sure the size of the paper loaded in the printer it supports PictBridge. If the camera does support PictBridge, make sure the camera is set to PictBridge mode. For instructions on - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 56
HP Deskjet 6800 series printer PictBridge lights are flashing State of the lights Task Connection light and the Error light are flashing The printer has lost connection with the camera while printing. Check the USB connection. Connection light is on and the Error light is flashing The camera - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 57
HP Deskjet 6800 series printer 5.4 Using the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera In order to use the Auto Two-Sided Print Accessory with Small Paper Tray when printing directly from a digital camera, you might need to configure the printer to feed - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 58
HP Deskjet 6800 series printer 6 Printing photos from a computer Select the type of photograph The printer software offers several features to make printing digital photos easier and improve photo quality: • Get the best combination of speed and quality by using PhotoREt. • Use the HP digital - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 59
HP Deskjet 6800 series printer • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Learn how to add professional touches to your digital photographs: • Use the photo print cartridge for great colors. • Use these software options to improve printed colors: • Advanced - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 60
is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 61
color saturation, and stores it in the image file. The HP Deskjet printer software then supports Exif Print • Exif Print-enabled photo software Follow these steps to print Exif Print-enhanced photos: 1. Open the file that you want the Exif Print-enabled photo software to print. 2. Open the Printer - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 62
HP Deskjet 6800 series printer 3. Click the Printing Shortcuts tab or the photo size. Guidelines • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. • Open the file in a software application and assign the image size. Ensure that the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 63
HP Deskjet 6800 series printer 4. Select the appropriate print setting for the photo that you want to print. 5. If you want to use them, set the HP digital photography options. 6. Select any other print settings that you want, and then click OK. If you printed on photo paper that has a tear-off - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 64
in the compartment on the right of the print cartridge cradle. For more information, see the print cartridge installation page. Using the photo print cartridge Follow these steps to print in six-ink color print mode: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 65
HP Deskjet 6800 series printer Storing the photo print cartridge To maintain the health of the print cartridge, follow the print cartridge storage guidelines. 6.8 Using advanced color settings Use the Advanced Color Settings dialog box to adjust how printed colors appear on your printout. Adjusting - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 66
HP Deskjet 6800 series printer Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.9 Color management Color management defines the range of colors that can be printed. The printer software translates the colors of your document from their - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 67
HP Deskjet 6800 series printer • Managed by application: This option allows the application from which you are printing manage the color of the document. 4. Select any other print settings that you want, and then click OK. 6.10 Gray photo print cartridge The gray photo print cartridge, used in - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 68
HP Deskjet 6800 series printer For great black-and-white photos, install a gray photo print cartridge and a tri-color printer cartridge in the printer. Printing a black-and-white photo To print a photo that is already black and white, simply follow the instructions for the type and size of photo - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 69
tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 70
6. Slide the paper guides firmly against the paper. 7. Replace the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 71
. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 72
HP Deskjet 6800 series printer 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 73
HP Deskjet 6800 series printer • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 74
HP digital photography options • Advanced color settings • Color management HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 75
6. Slide the paper guides firmly against the paper. 7. Replace the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 76
HP Deskjet 6800 series printer 6.18 Large photos with a white border Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 77
. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 78
HP Deskjet 6800 series printer If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. Note: Some panoramic paper sizes may extend beyond the edge - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 79
HP Deskjet 6800 series printer 7 Printing other documents E-mail Letters Documents Envelopes Postcards Brochures Greeting cards Transparencies Labels Index and effort while maximizing the quality of your printouts by using these printing tips. Printer software Learn about the printer software. 79 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 80
HP Deskjet 6800 series printer 7.1 Email Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper- length guide. 4. Place - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 81
HP Deskjet 6800 series printer 7.2 Letters Guidelines • Learn how to add a watermark to the letter. • For help printing on an envelope, see the envelope page. • Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer 1. Open the Printer Properties dialog - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 82
HP Deskjet 6800 series printer • Print quality • Paper source 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.3 Documents Guidelines • Learn how to add a watermark to your - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 83
HP Deskjet 6800 series printer Printing 1. Open the Printer Printer Properties dialog box. 7.4 Envelopes Guidelines • Avoid using envelopes that have the following qualities: • Have clasps or windows the paper-width guide all the way to the left, and then pull out the paper- length guide. 4. Place the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 84
HP Deskjet 6800 series printer 5. Slide the paper guides firmly against the envelopes. 6. Replace the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, then select the following print settings: • Size is: The appropriate envelope size • Type is: Automatic - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 85
HP Deskjet 6800 series printer 1. Verify that the printer is turned on. 2. Remove the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the cards, with the sides to be printed on facing down and - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 86
HP Deskjet 6800 series printer Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place brochure paper in the In tray, pushing the paper into the printer until it stops. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 87
the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 88
HP Deskjet 6800 series printer 7.8 Transparencies Guidelines • For great results, use HP Premium Inkjet Transparency Film. • Do not exceed the In-tray capacity: up to 30 transparencies. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 89
the paper guides firmly against the edge of the sheets. 7. Lower the Out tray. Printing Note: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 90
HP Deskjet 6800 series printer 2. On the Printing Shortcuts tab, click General everyday printing, and • Use only cards and small media that meet the printer paper-size specifications. For specifications, see the reference guide that came with the printer. • Do not exceed the In-tray capacity: up to - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 91
HP Deskjet 6800 series printer 5. Slide the paper guides firmly against the cards. 6. Replace the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is: The appropriate paper size • Type is: The - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 92
HP Deskjet 6800 series printer Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 93
the paper-width guide all the way to the left, and then pull out the paper- length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 94
HP Deskjet 6800 series printer 2. Click the Paper/Quality tab, and then specify the following print settings: • remove all paper from the In tray. 3. Slide the paper width-guide all the way to the left, and then pull out the paper- length guide. 4. Place the banner paper in the In tray so that the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 95
HP Deskjet 6800 series printer 1. Unattached edge 5. Slide the paper-width guide firmly against the paper. Note: Leave the Out tray off of the printer when printing a banner. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 96
iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. Also, some iron-on transfer paper types do not require you to print a mirror image. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 97
HP Deskjet 6800 series printer 8 Printing tips Save time • Use the Printing Shortcuts tab. • Create print task quick sets for documents you print often. • Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. • Set the printer default settings for options that you use often. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 98
HP Deskjet 6800 series printer Use the Printing Shortcuts tab for the following print tasks: • General everyday printing • Photo printing-borderless • Photo printing-with white borders • Two-sided, duplex, printing • - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 99
HP Deskjet 6800 series printer • Panoramic borderless photo 8.1.3 Photo printing-with white borders Select the appropriate quality printouts quickly. Follow these steps to use Fast/economical printing: 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Fast/ - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 100
HP Deskjet 6800 series printer 8.2 Print task quick sets Use print task quick sets to drop-down list. Using a print task quick set Follow these steps to use a print task quick set: 1. Open the Printer Properties dialog box. 2. Select the print task that you want to use from the drop-down list. 3. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 101
HP Deskjet 6800 series printer Creating a print task quick set Follow these steps to create a print task quick set: Note: The printer software can save up to 25 print task quick sets. 1. Open the Printer Tray Accessory is not installed on the printer, follow the installation steps. Note: The 250 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 102
HP Deskjet 6800 series printer Note: You do not need to set the paper source on both Printing in grayscale For instructions about printing black-and-white photos, see the black-and-white photo printing page. Follow these steps to print in grayscale: 1. Open the Printer Properties dialog box. 2. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 103
HP Deskjet 6800 series printer 1. Printer task tray icon The Printer Properties dialog box appears. 2. Select the options that you want to use as the default settings -up in the Out tray. Follow these steps to set the page order: 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 103 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 104
HP Deskjet 6800 series printer 3. Select one of the following options: • Front to back: Prints that you do not have to re-arrange the copies after printing. Note: Some software programs do not allow you use the printer software to specify the number of copies to print. If the program that you are - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 105
HP Deskjet 6800 series printer Follow these steps to print collated copies: 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 3. Type the number of document automatically, one of the following accessories must be attached to the printer: Automatic Two-Sided Printing Accessory 105 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 106
HP Deskjet 6800 series printer Auto Two-Sided Print Accessory with Small Paper Tray The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the documentation that came with the accessory. If a two-sided printing accessory is not attached to the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 107
HP Deskjet 6800 series printer 3. In the Print on both sides drop-down list, click Automatically. 4. Select any other print settings that you want, and then click OK. After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 108
HP Deskjet 6800 series printer the printer pauses while the ink dries. When the ink is printer until both sides of the page have been printed. 8.9 Manual two-sided printing If an optional two-sided printing accessory is attached to the printer, then follow the automatic two-sided printing instructions - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 109
HP Deskjet 6800 series printer Binding type Select the type of binding that you of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 110
HP Deskjet 6800 series printer The printer prints the odd-numbered pages first. 5. After the odd-numbered pages have been printed, pages. Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 110 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 111
a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 111 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 112
HP Deskjet 6800 series printer 3. In the Pages per sheet drop-down list, click the that you want it to, close the preview window and make the necessary adjustments to your document. Follow these steps view a preview of a document: 1. Open the Printer Properties dialog box. 2. Click the Basics tab. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 113
HP Deskjet 6800 series printer 3. Select the Show print preview check box. 4. Select any other print settings that you want, and then click OK. Before the document prints, a preview appears. 5. Do one of the following: • Click File, and then click Print to HP Deskjet to print the document. • Click - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 114
HP Deskjet 6800 series printer 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab OK. 8.13 Selecting a print quality Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 115
HP Deskjet 6800 series printer Note: The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document you are printing. • Use printer document Use the printer software for either of Open the Printer Properties dialog box. 2. Click the Effects tab. 115 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 116
HP Deskjet 6800 series printer 3. Click Print document on, and then select the target paper size from the dropdown list. The graphics without changing the paper size. Follow these steps to shrink or enlarge text and graphics: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 116 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 117
HP Deskjet 6800 series printer 3. In the % of normal size box, type the percentage by existing watermark to a document Follow these steps to apply an existing watermark to a document: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Select a watermark from the Watermarks drop- - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 118
HP Deskjet 6800 series printer • If you want the watermark to appear on the first page only, click First page only. • If you want the watermark to appear on all printed pages, leave First page only clear. 5. Print the document according to the instructions for the paper type. Creating or changing a - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 119
on glossy brochure paper. For instructions about printing a borderless photo, see the borderless photo page. Guidelines • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. • Open the file in a software application and assign the image - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 120
HP Deskjet 6800 series printer 4. Select one of the borderless paper sizes in the Size Accessory. Load paper 1. Load the paper for the body of the document in the In tray. For instructions about loading a specific paper type, go to the printing other documents page, and then select the appropriate - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 121
HP Deskjet 6800 series printer Printing Follow these steps to print a document with a different first page: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Select the Use different paper for check box. 4. Click First page. 5. Select the paper type and paper - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 122
HP Deskjet 6800 series printer 8. Click Upper tray in the Source is box. 9. x 23.4 in). Defining a custom paper size Follow these steps to define a custom paper size: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom paper size dialog - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 123
HP Deskjet 6800 series printer 4. Click a custom paper size name in the Name drop-down list . 8. Click OK to exit the Custom paper size dialog box. 8.19 Selecting a paper source The printer offers three sources for paper: In tray 250-Sheet Plain Paper Auto Two-Sided Print Accessory Tray Accessory - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 124
HP Deskjet 6800 series printer 3. Find the appropriate drop-down list: Tab Drop-down then upper: prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, then the printer prints from the In tray. • Rear tray: prints from the Auto Two-Sided Print Accessory with Small Paper - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 125
dialog box The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. Printer Preferences dialog box - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 126
HP Deskjet 6800 series printer 9.3 Device Status window The Device Status window appears each time the printer prints a file. The following items appear in the Device Status window: 1. Ink levels: Approximate ink level of each print cartridge. 2. Device status: The status of the printer. For example - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 127
HP Deskjet 6800 series printer • Paper type: Type of paper in use • Paper size: Size of paper in use 4. Ordering information: Link to the HP Web site for ordering printer supplies and accessories. If you do not want to see the Device Status window every time you print, select the Don't show this - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 128
HP Deskjet 6800 series printer 10 Maintenance • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning the print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 129
. For more information, see the ink back-up mode page. Installation instructions Follow these steps so install a print cartridge: 1. Verify that the printer is turned on. 2. Load a stack of letter-size or A4-size plain, white paper in the In tray. 3. Open the printer cover. 4. Wait until the print - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 130
HP Deskjet 6800 series printer 6. Remove the replacement print cartridge from its packaging and carefully remove the pink, plastic tape. 1. Remove the pink tape only Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 131
HP Deskjet 6800 series printer Note: After you insert the print cartridge, verify that the copper contacts of the print cartridge touch the back of the print cartridge cradle. 8. Push down on the print cartridge latch until it snaps closed. 9. Close the printer cover. The printer automatically - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 132
a tri-color print cartridge are installed in the printer. 3. Open the printer Toolbox. 4. Click Calibrate Color. 5. Click Calibrate, and then follow the onscreen instructions. 10.4 Automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 133
HP Deskjet 6800 series printer Caution: Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge. 10.5 Manually cleaning the print cartridges If the printer is used in a dusty environment, a small amount of debris can accumulate on the print - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 134
page: 1. Open the printer Toolbox. 2. Click the Print a Test Page button, and then follow the onscreen instructions. 10.7 View estimated ink levels Follow these steps to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the printer Toolbox. 2. Click - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 135
HP Deskjet 6800 series printer 10.8 Removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 136
HP Deskjet 6800 series printer Removing the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the cartridge. Slide the cartridge out of the protector. Caution: Do not drop the print cartridge. Dropping the print cartridge can damage it. 10. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 137
to enhance the printer performance. Use the printer tools to perform the following tasks: • Clean the print cartridges • Align the print cartridges • Calibrate color • Print a test page • View estimated ink levels To use the tools, open the Printer Properties dialog box, click the Services tab, and - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 138
• If you continue to have problems 11.1 Ethernet problems Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following: • The printer is set up and powered on. • The print cartridges are installed correctly. • The printer is on and the paper tray - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 139
HP Deskjet 6800 series printer State of the Link light Task On Resend the document, then look at the Activity light. Off Verify the following: • The Ethernet cable is securely connected to the printer. • The network hub, switch, or router is on and working properly. • The printer is connected to - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 140
a static IP address, see the network guide that came with the printer. 11.2 Wireless communication problems Print an HP Report page. If the HP Report page does not print, verify the following: • The printer is set up and powered on. • The print cartridges are installed correctly. • The printer is on - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 141
HP Deskjet 6800 series printer Check the Wireless Status light Look at the printer's Wireless Status light: State of the Wireless Status light On Task Follow these steps. Off Verify the following: • An Ethernet cable is not connected to the printer. Connecting an Ethernet cable to the printer - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 142
hoc network Open the configuration utility for the network card installed in your computer. 2. Compare the network's settings to those that appear on the HP Report page. Note any differences. Possible problems include: Problem Solution The WAP filters hardware addresses (MAC addresses) Follow - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 143
HP Deskjet 6800 series printer Problem Solution One of these settings in the printer might be incorrect: • reset the printer to its factory defaults and use the printer software CD to reinstall the printer software. Computer's wireless card is set to the wrong wireless profile A wireless - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 144
to communicate with the printer, you might want to assign the printer a static IP address and then re-enable the firewall. To assign the printer a static IP address, see the network guide that came with the printer. The Wireless Access Point filters MAC addresses MAC filtering is a security feature - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 145
print cartridges are correctly installed. • The paper or other media is correctly loaded in the In tray. • The printer cover is closed. • The rear access door or optional duplexer is attached. Check the printer lights The printer lights indicate the printer status and alert you to potential problems - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 146
HP Deskjet 6800 series printer 11.4 Paper jam Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper the door. 3. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 147
HP Deskjet 6800 series printer Accessories? If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory. If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 148
HP Deskjet 6800 series printer • Move the printer away from direct sunlight. The printer may have been placed in direct sunlight, which can affect the Automatic Paper-Type Sensor. • Select a paper type other than Automatic. • If you are performing a color calibration, install both the tri-color and - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 149
. When printing a borderless document, always have the tricolor print cartridge and another print cartridge installed. Too much or too little ink appears on the page Adjust the ink volume and dry time 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 3. Click the Advanced features - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 150
HP Deskjet 6800 series printer 11.7 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray or optional - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 151
tinted or incorrect, calibrate the color. A photo print cartridge and tri-color print cartridge must be installed for color calibration. 4. Reprint the photograph. 5. If colors continue to appear tinted or incorrect, then open the Printer Properties dialog box, click the Color tab, and then click - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 152
HP Deskjet 6800 series printer lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from • Install a photo print cartridge and a tri-color print cartridge in the printer. • Rotate the image 180 degrees. • Open the Printer Properties - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 153
in the Paper type drop-down list on the Printing Shortcuts tab. • If printing in grayscale, select High quality under Print in grayscale on the Color tab. • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. 153 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 154
HP Deskjet 6800 series printer lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from • Install a photo print cartridge and a tri-color print cartridge in the printer. • Rotate the image 180 degrees. • Open the Printer Properties - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 155
HP Deskjet 6800 series printer Streaks appear in a light portion of a photo If streaks appear in a light portion approximately 64 mm (2.5 inches) from one of the long edges of a photograph, try the following: • Install a photo print cartridge in the printer. • Rotate the image 180 degrees. Use the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 156
HP Deskjet 6800 series printer Printout has an unwanted border For most photo paper types If the printout has an unwanted border, then try the following solutions:. • Align the print cartridges • Open the Printer Properties dialog box, click the Paper/Quality tab, and verify that the selected paper - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 157
HP Deskjet 6800 series printer Ink smears Use an HP photo paper. Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 158
HP Deskjet 6800 series printer of the paper tray. 2. Slide the paper guides so that they fit firmly against the edges of installing the software. Uninstall, and then reinstall, the software. The error message 'two-way communication cannot be established' or 'printer not responding' appears The printer - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 159
of the following: • If the light is flashing: Open the top cover, replace the print cartridge you removed, then remove the tri-color print cartridge. Go to step 3. • If the light is off: There is a problem with the print cartridge you removed. Go to step 3. 3. Manually clean the print cartridge. 159 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 160
button to turn on the printer. Power-cord light The light on the power cord illuminates when electricity is flowing through the cord. If the light is off, then the cord is not receiving power. 11.13 Document prints slowly Multiple software applications are open The computer does not have sufficient - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 161
cartridges in the printer. 11.14 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off your computer and then restart it. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 162
HP Deskjet 6800 series printer 12 Optional accessories The following optional accessories are available to be used with your HP printer. a duplexer with your printer has several advantages. It allows you to do the following tasks: • Print on both sides of a page without manually reloading the page. • - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 163
HP Deskjet 6800 series printer Note: The duplexer is not available in all countries/regions. The duplexer only supports certain paper types. For a list of supported paper types, see the duplexer specifications. 12.1.1 Installing the duplexer Follow these steps to attach the duplexer to your printer: - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 164
HP Deskjet 6800 series printer Note: Do not press the buttons on either side of the duplexer when installing it in the printer. Use the buttons only when removing the duplexer from the printer. 12.1.2 Enabling the duplexer Follow these step to enable the duplexer: 1. Open the printer Toolbox. 2. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 165
HP Deskjet 6800 series printer Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Printing Load paper in the printer paper tray, and then follow these steps to print a booklet automatically: 1. Open the Printer is printed, the printer pauses while the ink dries. When the ink is dry, the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 166
HP Deskjet 6800 series printer Note: Do not remove the paper from the printer until both sides of the page have been printed. 12.1.4 Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Paper jam Follow these steps to remove a paper jam from the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 167
HP Deskjet 6800 series printer 5. Remove any paper from inside the duplexer. 6. Close the duplexer, and then re-attach the duplexer to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 168
HP Deskjet 6800 series printer • Flip pages supported by the duplexer. Colors look faded If the colors look faded, try printing the two-sided document by using the manual two-sided printing instructions. 12.1.5 Automatic Two-Sided Printing Accessory specifications Dimensions when attached to printer - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 169
-Sheet Plain Paper Tray Accessory only supports certain paper size. For a list of supported paper sizes, see the 250-Sheet printer, it can be purchased separately from an authorized HP dealer. Note: The 250-sheet Plain Paper Tray Accessory is not available in all countries/ regions. 12.2.1 Installing - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 170
HP Deskjet 6800 series printer 4. Gently place the printer on top of the paper tray. 12.2.2 Loading the 250-Sheet Plain Paper Tray Accessory Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1. Base 2. Lower tray The lower tray has three size adjusters. 170 - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 171
HP Deskjet 6800 series printer 1. Paper-width guide 2. Paper-width fence 3. Paper-length guide Note: When changing the paper size in the paper tray, you must set all three paper guides. Setting the paper size When changing the paper size in the paper tray, all three paper guides must be set to the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 172
HP Deskjet 6800 series printer 1. Align the arrows Note: To print on legal-sized paper, set the paper-width guide to LTR. 3. Set the paper-width fence by carefully inserting it into the appropriate slots. 1. Tilt the fence forward. 2. Insert the fence into the appropriate - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 173
HP Deskjet 6800 series printer 1. Align the arrows Note: To print on legal-sized paper, pull the paper-length guide all the way out. Loading paper Follow these steps to load paper: 1. Remove the lower tray from the base. 2. Verify that all three paper guides are set to the correct setting. 3. Insert - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 174
HP Deskjet 6800 series printer 12.2.3 Printing a different first page with the 250-Sheet Plain Paper Tray Accessory Guidelines The 250-Sheet Plain Paper Tray Accessory is not included with your printer, but can be purchased separately from an authorized HP a cover page: 1. Open the Printer Properties - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 175
HP Deskjet 6800 series printer 5. Select the paper type and paper size for the first page. 6. Click Upper tray in the Source is box. 7. Click Other pages. 8. Click Lower tray - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 176
HP Deskjet 6800 series printer Media weight Letter/A4 paper: 60 to 105 g/m2 (16 to 28 lbs) Media Tray is not included with your printer, it can be purchased separately from an authorized HP dealer. The accessory only supports certain paper types. For a list of supported paper types, see the Auto Two - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 177
HP Deskjet 6800 series printer Note: The Auto Two-Sided Print Accessory with Small Paper Tray is not available in all countries/regions. 12.3.1 Installing the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 178
HP Deskjet 6800 series printer 12.3.2 Printing postcards Guidelines • Use only cards that tray: 100 cards. Preparing to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the cards. The address side of the cards should face outward. 3. Release the paper lever - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 179
HP Deskjet 6800 series printer Printing 1. Open the Printer Properties HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 180
HP Deskjet 6800 series printer Preparing to print 1. Slide the paper-width guide to the left. 2. Pull the rather than leading into the printer. 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the photo paper. Printing 1. Open the Printer Properties dialog box. 2. On - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 181
• Color management • Grayscale quality 4. Click OK to print the photographs. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 12.3.4 Envelopes Guidelines • Avoid using envelopes that have the following qualities: • Have clasps or windows - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 182
HP Deskjet 6800 series printer 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the envelopes. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is: The appropriate envelope size • - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 183
HP Deskjet 6800 series printer 12.3.5 Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray. 1. Turn off the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 184
HP Deskjet 6800 series printer 5. Tilt the Small Paper Tray forward and open the lower door of the accessory. 1. Tilt the Small Paper Tray 2. Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and then secure the back lever to close the accessory. 8. Re- - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 185
HP Deskjet 6800 series printer Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 186
HP Deskjet 6800 series printer If the media type or size is not supported by the duplexer, you can print the document by using the manual two-sided printing instructions. Note: Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper. Colors look faded If the - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 187
HP Deskjet 6800 series printer • A6, 105x148 mm • L, 89x127 mm, L, 89x127 mm with tab • Panoramic 4x10 in, 4x11 in, 4x12 in • Envelopes: • No. 10 Envelope, 4.12x9.5 in • Japanese envelope No. 4, - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 188
HP Deskjet 6800 series printer 13 Supplies • Paper • USB cables • Accessories • Print cartridges Note: The availability of supplies and accessories varies by country/region. 13.1 Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 189
of paper and other printing media that can be used with your printer • Print speeds and resolutions • Power requirements 14.2 Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 190
then disconnecting the end of the printer power cord from the electrical source. 14.3 Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 191
HP Deskjet 6800 series printer Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled HP print cartridge materials include automobile parts, trays used in microchip fabrication processes, - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 192
Adobe Systems Incorporated. © 2004 Copyright Hewlett-Packard Development Company, L.P. 15.2 Terms and conventions The following terms and conventions are used in this user's guide. Terms The HP Deskjet printer is also referred to as the HP printer or printer. Cautions, warnings, and notes A Caution - HP 6840 | HP Deskjet 6800 Printer series - (Windows) User's Guide - Page 193
HP Deskjet 6800 series printer Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print
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HP Deskjet 6800 series printer
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Notices
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Getting started
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Connecting to the printer
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Printing photos from a digital camera
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Printing photos from a computer
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Printing other documents
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Printing tips
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HP Deskjet 6800 series printer
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