HP Bc1500 HP PC Session Allocation Manager (SAM) Administrator User Guide
HP Bc1500 - BladeSystem - Blade PC Manual
View all HP Bc1500 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Bc1500 manual content summary:
- HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 1
Session Allocation Manager (SAM) Administrator User Guide Document Part Number: 416323-001 March 2006 This guide is intended to help an administrator set up and successfully manage the HP PC Session Allocation Manager (SAM). The target audience is the person who administers a CCI infrastructure, not - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 2
Server, ActiveX, Active Directory, and Notepad are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services loss of information. HP PC Session Allocation Manager (SAM) Administrator User Guide First Edition (March 2006) Document Part Number - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 3
2.1 Install the HP SAM Web Server and SQL Software 2-1 2.1.1 Grant Users HP SAM Administrator Access 2-3 2.1.2 Configure HP SAM System Settings 2-3 2.2 Install and Validate the HP SAM Blade Service Software 2-3 2.2.1 Install the HP SAM Blade Service 2-3 2.2.2 Create the HP SAM Registration - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 4
Home Tab 3-4 3.4.2 Users and Roles Tab 3-4 3.4.3 Resources Tab 3-6 3.4.4 Policies Tab 3-8 3.4.5 System Settings Tab 3-9 3.4.6 Reports Tab 3-12 3.4.7 Log Tab 3-15 A Firewall Rules B Frequently Asked Questions C Blade Service Error Codes Glossary iv www.hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 5
roaming and persistence support for user sessions ■ Usage and Capacity Planning reports HP SAM is logically broken up into three areas: ■ HP SAM client application running on a thin client or other access device ■ HP SAM blade service running on a computing resource ■ HP SAM server and SQL database - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 6
. 5. The user is then prompted at the login screen for the password. The user name and domain is prepopulated by the HP SAM client. 6. Once the user logs in, the HP SAM blade service on the computing resource reports back to the HP SAM Web server. 1-2 www.hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 7
■ Windows Server 2003, Enterprise Edition, with Service Pack 1 or higher ✎ Additionally, SSL must be configured on the HP SAM Web server (which includes installing a certificate) to encrypt your password when you log into the HP SAM administrator console. HP SAM Administrator User Guide www.hp.com - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 8
) ■ System memory: 1 GB or more Recommended: The recommended configuration depends on the scale of deployment: ■ Number of active users ■ Number of computing resources (blade PCs) ■ Geographic location and/or network architecture ■ Fault tolerance decision 1.2.1.4 HP SAM SQL Database Server Software - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 9
install HP SAM, you must have the following administrative rights: ■ Administrative rights on all computing resources (blade PCs) ■ SQL administrative level account and password-only needed during setup ■ Administrative rights on the HP SAM Web server HP SAM Administrator User Guide www.hp.com - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 10
1.2.4.3 Change the Firewall If the network environment uses a hardware and/or software firewall, then you need to make appropriate changes to the firewall for HP SAM to work. Refer to Appendix A, "Firewall Rules," for more details. 1.2.4.4 Active Directory While Active Directory is not part of - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 11
the HP SAM Blade Service Software" on page 2-3 ■ "Install and Validate the HP SAM Client Software" on page 2-6 ■ "Deploy the HP SAM Blade Service to All HP SAM Blade PCs" on page 2-9 ■ "Deploy HP SAM Client Software to All HP SAM Access Devices" on page 2-10 2.1 Install the HP SAM Web Server and - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 12
) - From blades (TCP/ANY) to Web server (TCP/80-HTTP) - From admin_workstation (TCP/ANY) to Web server (TCP/443-HTTPS) - From blades (TCP/47777) to Web server (TCP/47777-Custom) ◆ Outgoing: - From Web server (TCP/ANY) to SQL_Server (TCP/1433-MSSQL)) 2-2 www.hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 13
SAM System Settings Log in to the HP SAM administrator console, go to the System Settings tab, and make appropriate changes. See "System Settings Tab" on page 3-9 for detailed instructions. 2.2 Install and Validate the HP SAM Blade Service Software Manually installing this software consists of these - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 14
to blade (TCP/3389) ❏ Outgoing: ◆ From blade (TCP/ANY) to Web server (TCP/80-HTTP) ◆ From blade (UDP/47777) to Web server (UDP/47777) ✎ Another option for enabling the port is by enabling the software service itself. Follow the firewall instructions to enable the HP SAM Registration Service software - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 15
be started or stopped by tools like HP Rapid Deployment Pack. See the HP Rapid Deployment Pack documentation for instructions. 2.2.4 Test the HP SAM Blade Service Log into the HP SAM administrator console, click on the Resources tab, and search for the blade PC within the role it was assigned. ■ If - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 16
HP SAM Internet Explorer-based client and the other HP SAM clients. HP SAM Client Comparison Features Operating System Support Automatic failover support access device is accessing the HP SAM server for the first time, the client needs to install two ActiveX controls (HP SAM Time Zone Download - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 17
Client To install the HP SAM client on a Windows XP Embedded-based thin client or on a desktop/notebook PC: 1. Log in manually editing the .HP SAM file. Here is the list of supported keys and values within the [HPRDC] section. ■ Gateways-string value. Points to the section that lists HP SAM Servers - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 18
the user's ability to type in a new HP SAM server; the user still has the ability to choose between Web servers defined in the configuration file. Default value is 0 (off). ■ EnablePassword-integer value, 0 or 1. When set to 1, this shows the Password box on the client user interface. When set - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 19
Start or restart service on a single blade PC and verify that the unit self-registered into the HP SAM Web server. 4. Deploy the HP SAM blade service configuration file (hpevent.cfg) to all appropriate blade PCs and start the service on those units. HP SAM Administrator User Guide www.hp.com 2-9 - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 20
Client Software to All HP SAM Access Devices To deploy the HP SAM Internet Explorer-based client, instruct your users to go to the HP SAM server Web site(s) that you have set up. Various methods can be used to deploy the Windows XP Embedded-based or Windows CE 5.0-based HP SAM client to the access - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 21
Address bar, enter in the HP SAM Web server name with /Manage added to the URL (for example, https://HPSAMservername/Manage). If SSL is configured and a certificate-related security pop-up message is displayed, click YES. Once you get to the log-in page, enter username, password, and click the Sign - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 22
HP SAM Administrator Access List The Domain Administrator and Local Server Administrator are automatically members of the HP SAM Administrator's Group. To add another user to the HP SAM Administrator role, navigate to Users and Roles > Add new users. 3-2 www.hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 23
Directory services by adding the names in Active Directory under a security group or organization unit. 2. Add the security group or organization unit directly to the HP SAM Administrator role. a. Set Search By to Organizations (OU) or Security Groups. HP SAM Administrator User Guide www.hp.com - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 24
HP SAM Administrators list, navigate to the Users and Roles > Manage SAM users. 1. Change Role drop-down list in filter HP SAM Administrator Console Tabs 3.4.1 Home Tab The Home tab is the default page when the HP is a group of blade PCs. ■ Description column: hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 25
blades are unavailable for user connection through HP HP SAM Web server. HP SAM connection policy to a user: 1. Set the filter settings to filter instructions to create policies. 5. Click the Save button to apply the changes or Cancel to exit without changes. HP SAM Administrator User Guide www.hp - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 26
. 4. Place a √ on the appropriate role. 5. Place a √ on the appropriate names listed. 6. Click the SAVE button. 3.4.3 Resources Tab You can view and perform operations on the blade PCs from this tab. 3-6 www.hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 27
■ Enabled (Yes/No)-Show resources that are manually enabled or disabled only. ■ Role-Show resources that the blade service is not responding (service is not working properly, blade PC was , then HP SAM Web administrator console does not time-out and log you off the HP SAM administrator console. This - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 28
person logged into the HP SAM server to have administrative privileges on the computing resource (blade PC). Prior to running the send back the current status. In normal situation, this is not needed, since the blade service sends back its status whenever there is a change in status (power on, power - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 29
This tab allows the administrator to set how the HP SAM server behaves. 3.4.5.1 General This page allows the administrator to HP SAM administrator console shows the Rack-Enclosure-Bay information on the Resource tab. ■ Enable Time Zone Synchronization-If checked, the time zone setting on the blade PC - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 30
how the system should be linked to the Active Directory services to retrieve user account information. ■ Login User Domain-If this is chosen, the system assumes the users that need access to the blade PCs are in the same domain as the HP SAM Web server domain. The search operation for those users is - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 31
server extracts account information. The HP SAM Web server retrieves user account information as it is returned from the LDAP server within this time limit. Increase the value only if you have been instructed to do so on the HP SAM administrator console operation task manually, click the - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 32
blade PCs). This is meant for evaluation purposes only. There is no expiration date for this evaluation software. Click on Enter New Key button to add new key to the HP message on the HP SAM administrator console, go to filter options and display options, and click the Generate Report button. Filters - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 33
no available blade PC to fulfill blade PC is disabled, it is not counted in the overall number. 3.4.6.2 Resource Capacity Consumption Trend Report Select the filter options and display options, and click the Generate Report button. Filters Interval-Chart the data where the scale is based on hour, day - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 34
blade PCs to fulfill the connection requests. 3.4.6.3 Resource Utilization Report Select the filter options and display options, and click the Generate Report button. Filters resources ■ Disabled-number of manually disabled computing resources ■ Available- hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 35
system historical activities, set the filter options to narrow the content to show and click the Search button. Filters ■ Category-default is all or text entered. ■ Time Frame-Narrow data to the dates entered. You can manually perform a cleanup of the log on this page. Select the appropriate events - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 36
- HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 37
) Blade ■ Incoming: ❏ From Web server (UDP/47777) to blade (UDP/47777-custom) ❏ From Web server (TCP/ANY) to blade (TCP/139-RPC) ❏ From clients (TCP/ANY) to blade (TCP/3389-Remote Desktop) ■ Outgoing: ❏ From blade TCP/ANY) to Web server (TCP/80-HTTP) HP SAM Administrator User Guide www.hp.com - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 38
Firewall Rules SQL Server (only if not running on the same machine as the Web server) ■ Incoming: ❏ From Web server (TCP/ANY) to SQL_Server (TCP/1433) ■ Outgoing: ❏ None A-2 www.hp.com HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 39
on the client side may have been overridden by the forced settings on the HP SAM server in the Policy tab. Question: Why does my user have to type the password twice every time in order to log into a blade PC? Answer: This should not have happened. The Active Directory policy is requiring the user - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 40
-line, disconnected or on-line when the SQL server went down, then you must find those computing resources and add them back to the HP SAM system. To do that, stop and restart the blade service on those units. When in doubt, stop and restart the blade service on all of the computing resources. This - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 41
blade service hpevent.cfg file on all blade PCs to use the new Web server http port (for example, YourSAMservername:8080). You will also need to update all of the access devices to use the same http port. Question: What is the default HP SAM administrator console time-out value and how can I change - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 42
update the HP SAM blade service hpevent.cfg file on all blade PCs to use the same HP SAM datagram communication port and update the appropriate firewall rules on the HP SAM Web server and the blade PCs. Question: Can I use double-byte numbers in the user name? Answer: No. HP SAM only supports single - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 43
your HP SAM support team. BC0006-Internal error, usually due to low memory problems. Close other applications or increase memory. BC0007-Update thread failed to spawn. Internal error, possibly due to low memory conditions. Close other applications or increase memory. BC0008-Failed to start service - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 44
Blade Service Error Codes BC0024-Internal error. Contact your HP SAM support team. BC0025-Internal error. Contact your HP SAM support team. BC0026-Error communicating with the Terminal Services subsystem. Contact your HP SAM support team. BC0028-Failed to set up UDP server port. Check if another - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 45
memory. BC0110-Failed to synchronize time zone information. Contact your HP SAM support team. BC0111-Failed to synchronize time zone information. Contact your HP SAM support team. BC0200-(Informational) service has started. BC0201-(Informational) service has stopped. HP SAM Administrator User Guide - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 46
- HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 47
Glossary Client-An access device that sends request to the HP SAM Web server in order to get an available blade PC to which to connect. Computing Resource-A desktop session; a blade PC. Description (blade)-usually given to the blade by the blade manufacturer. It can be changed, if desired. Follow-me - HP Bc1500 | HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 48
user interface, and providing computing resource brokering services to clients. At the software level, the Web server is composed of an IIS 6.0 Web server and a SQL 2000 database that may or may not reside on the same physical server unit. Glossary-2 www.hp.com HP SAM Administrator User Guide
HP PC Session Allocation Manager
(SAM) Administrator User Guide
Document Part Number: 416323-001
March 2006
This guide is intended to help an administrator set up and successfully
manage the HP PC Session Allocation Manager (SAM). The target
audience is the person who administers a CCI infrastructure, not the users
of such an environment. This guide assumes the administrator is familiar
with the HP CCI environment, and thus focuses specifically on providing
information related to setup and management of the HP SAM.