HP Bc1500 HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 6

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HP SAM Administrator User Guide

Introduction

1.1.2 How It Works (High Level Overview)

1. When a user on a client access device (desktop, notebook, thin client) requests a desktop

session, the HP SAM client sends a request to the HP SAM Web server.

a.

HP SAM supports server failover, if configured to do so. If the HP SAM Web server

doesn't respond, the HP SAM client goes down the list to the next HP SAM Web server.

b.

The HP SAM client sends the username and domain information to the HP SAM server.

2. The HP SAM Web server receives the username and domain from the HP SAM client. It

validates this information with the Microsoft Active Directory server. The account identified

by the username and domain must be valid and enabled in the Active Directory in order to

continue.

3. The HP SAM Web server returns the appropriate desktop session information to the HP

SAM client.

a.

The HP SAM Web server checks its internal database to see what resources are available

and connects the user to an appropriate resource. Prior to assigning a resource to the user,

the SAM Web server determines whether or not the user still has a desktop session

running and, if so, reconnects the user to that same session (i.e., follow-me roaming).

b.

The data returned to the HP SAM client would be a DNS name (or IP address, depending

on how it is configured on the HP SAM Web server.)

c.

If no computing resource is available, the HP SAM client informs the user.

4. The HP SAM client connects to the appropriate desktop session.

5.

The user is then prompted at the login screen for the password. The user name and domain is

prepopulated by the HP SAM client.

6. Once the user logs in, the HP SAM blade service on the computing resource reports back to

the HP SAM Web server.

HP SAM Web

and SQL

Database

HP SAM Client

Application

HP SAM Blade

Service

Section	Page
Contents	3
Introduction	5
1.1 Overview	5
1.1.1 Key Features	5
1.1.2 How It Works (High Level Overview)	6
1.2 HP SAM Hardware and Software Requirements	7
1.2.1 HP SAM Web and SQL Server Requirements	7
1.2.1.1 HP SAM Web Server Hardware Requirements	7
1.2.1.2 HP SAM Web Server Software Requirements	7
1.2.1.3 HP SAM SQL Database Server Hardware Requirements	8
1.2.1.4 HP SAM SQL Database Server Software Requirements	8
1.2.2 HP SAM Blade Service Requirements	8
1.2.3 Client Access Device Requirements	8
1.2.3.1 Thin Client	8
1.2.3.2 Desktop or Notebook PC	9
1.2.4 Other Requirements	9
1.2.4.1 Create a Service Account	9
1.2.4.2 Obtain Administrative Rights	9
1.2.4.3 Change the Firewall	10
1.2.4.4 Active Directory	10
Installation	11
2.1 Install the HP SAM Web Server and SQL Software	11
2.1.1 Grant Users HP SAM Administrator Access	13
2.1.2 Configure HP SAM System Settings	13
2.2 Install and Validate the HP SAM Blade Service Software	13
2.2.1 Install the HP SAM Blade Service	13
2.2.2 Create the HP SAM Registration Service Configuration File	14
2.2.3 Start/Restart the HP SAM Registration Service	15
2.2.4 Test the HP SAM Blade Service	15
2.3 Install and Validate the HP SAM Client Software	16
2.3.1 Internet Explorer-Based Client	16
2.3.2 Windows XP Embedded-Based Client	17
2.3.3 Windows CE 5.0-Based Client	19
2.4 Deploy the HP SAM Blade Service to All HP SAM Blade PCs	19
2.5 Deploy HP SAM Client Software to All HP SAM Access Devices	20
Administration	21
3.1 Log-In	21
3.2 General Navigation and User Interface Design	21
3.2.1 Search Using Wildcards	21
3.2.2 Display More (or Fewer) Items Per Page	22
3.2.3 Move Columns	22
3.2.4 Sort Result List	22
3.2.5 Select More Than One Item	22
3.3 Managing the HP SAM Administrator Access List	22
3.3.1 Add Individual Users to the HP SAM Administrator Role	23
3.3.2 Adding Security Groups or Organization Units to the HP SAM Administrator Role	23
3.3.3 Remove Users From the HP SAM Administrator Role	24
3.4 HP SAM Administrator Console Tabs	24
3.4.1 Home Tab	24
3.4.2 Users and Roles Tab	24
3.4.2.1 Manage Roles	24
3.4.2.2 Manage HP SAM Users	25
3.4.2.3 Add New Users	26
3.4.3 Resources Tab	26
3.4.3.1 Show Resources	27
3.4.3.2 Auto Refresh Feature	27
3.4.3.3 View Details	27
3.4.3.4 Operations	28
3.4.4 Policies Tab	28
3.4.4.1 Create or Update a Policy	29
3.4.5 System Settings Tab	29
3.4.5.1 General	29
3.4.5.2 Active Directory	30
3.4.5.3 Automated Synchronization Scheduler	31
3.4.5.4 Automated Log Maintenance Scheduler	31
3.4.5.5 Licensing	32
3.4.6 Reports Tab	32
3.4.6.1 Resource Capacity Consumption Report	32
3.4.6.2 Resource Capacity Consumption Trend Report	33
3.4.6.3 Resource Utilization Report	34
3.4.7 Log Tab	35
Firewall Rules	37
Frequently Asked Questions	39
Blade Service Error Codes	43

HP Bc1500 HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 6

How It Works (High Level Overview), HP SAM Web, and SQL, Database, HP SAM Client, Application

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