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HP Bc1500 HP PC Session Allocation Manager (SAM) Administrator User Guide - Page 16

Install and Validate the HP SAM Client Software, 2.3.1 Internet Explorer-Based Client

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Installation 2.3 Install and Validate the HP SAM Client Software HP SAM has Windows XP Embedded-based and Windows CE 5.0-based clients plus an Microsoft Internet Explorer-based version of the HP SAM client. The Windows XP Embedded-based client also works on Windows 2000 and Windows XP operating systems. The HP SAM client requires that Remote Desktop Connection be functional on the client access device. There are differences in features between the HP SAM Internet Explorer-based client and the other HP SAM clients. HP SAM Client Comparison Features Operating System Support Automatic failover support Requires Internet Explorer browser Requires ActiveX controls to be downloaded in order to run Languages Internet Explorer-Based Windows 2000 Windows XP Windows XP Embedded √ √ English, Japanese Windows XP Embedded-Based Windows 2000 Windows XP Windows XP Embedded √ English, Japanese Windows CE 5.0-Based Windows CE 5.0 √ English 2.3.1 Internet Explorer-Based Client A client access device can access HP SAM using Internet Explorer. To use the HP SAM Internet Explorer-based client, enter the server name (http://HPSAMservername) in the Internet Explorer address bar. If the access device is accessing the HP SAM server for the first time, the client needs to install two ActiveX controls (HP SAM Time Zone Download Control and Remote Desktop Client Control.) The installed location for these controls are in %SystemRoot%\Downloaded Program Files\ folder. There are other HP SAM Internet Explorer-based client configuration settings that you can control from the HP SAM server. Refer to the System Settings section below for more information. 2-6 www.hp.com HP SAM Administrator User Guide

Section	Page
Contents	3
Introduction	5
1.1 Overview	5
1.1.1 Key Features	5
1.1.2 How It Works (High Level Overview)	6
1.2 HP SAM Hardware and Software Requirements	7
1.2.1 HP SAM Web and SQL Server Requirements	7
1.2.1.1 HP SAM Web Server Hardware Requirements	7
1.2.1.2 HP SAM Web Server Software Requirements	7
1.2.1.3 HP SAM SQL Database Server Hardware Requirements	8
1.2.1.4 HP SAM SQL Database Server Software Requirements	8
1.2.2 HP SAM Blade Service Requirements	8
1.2.3 Client Access Device Requirements	8
1.2.3.1 Thin Client	8
1.2.3.2 Desktop or Notebook PC	9
1.2.4 Other Requirements	9
1.2.4.1 Create a Service Account	9
1.2.4.2 Obtain Administrative Rights	9
1.2.4.3 Change the Firewall	10
1.2.4.4 Active Directory	10
Installation	11
2.1 Install the HP SAM Web Server and SQL Software	11
2.1.1 Grant Users HP SAM Administrator Access	13
2.1.2 Configure HP SAM System Settings	13
2.2 Install and Validate the HP SAM Blade Service Software	13
2.2.1 Install the HP SAM Blade Service	13
2.2.2 Create the HP SAM Registration Service Configuration File	14
2.2.3 Start/Restart the HP SAM Registration Service	15
2.2.4 Test the HP SAM Blade Service	15
2.3 Install and Validate the HP SAM Client Software	16
2.3.1 Internet Explorer-Based Client	16
2.3.2 Windows XP Embedded-Based Client	17
2.3.3 Windows CE 5.0-Based Client	19
2.4 Deploy the HP SAM Blade Service to All HP SAM Blade PCs	19
2.5 Deploy HP SAM Client Software to All HP SAM Access Devices	20
Administration	21
3.1 Log-In	21
3.2 General Navigation and User Interface Design	21
3.2.1 Search Using Wildcards	21
3.2.2 Display More (or Fewer) Items Per Page	22
3.2.3 Move Columns	22
3.2.4 Sort Result List	22
3.2.5 Select More Than One Item	22
3.3 Managing the HP SAM Administrator Access List	22
3.3.1 Add Individual Users to the HP SAM Administrator Role	23
3.3.2 Adding Security Groups or Organization Units to the HP SAM Administrator Role	23
3.3.3 Remove Users From the HP SAM Administrator Role	24
3.4 HP SAM Administrator Console Tabs	24
3.4.1 Home Tab	24
3.4.2 Users and Roles Tab	24
3.4.2.1 Manage Roles	24
3.4.2.2 Manage HP SAM Users	25
3.4.2.3 Add New Users	26
3.4.3 Resources Tab	26
3.4.3.1 Show Resources	27
3.4.3.2 Auto Refresh Feature	27
3.4.3.3 View Details	27
3.4.3.4 Operations	28
3.4.4 Policies Tab	28
3.4.4.1 Create or Update a Policy	29
3.4.5 System Settings Tab	29
3.4.5.1 General	29
3.4.5.2 Active Directory	30
3.4.5.3 Automated Synchronization Scheduler	31
3.4.5.4 Automated Log Maintenance Scheduler	31
3.4.5.5 Licensing	32
3.4.6 Reports Tab	32
3.4.6.1 Resource Capacity Consumption Report	32
3.4.6.2 Resource Capacity Consumption Trend Report	33
3.4.6.3 Resource Utilization Report	34
3.4.7 Log Tab	35
Firewall Rules	37
Frequently Asked Questions	39
Blade Service Error Codes	43