HP BladeSystem bc2500 Setup and Installation Guide HP BladeSystem bc2000 and b - Page 67

Disable Automated System Recovery in F10, Controller B Hardware Failure

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Invalid Electronic Serial Number Amber 6817-System was rebooted due Amber to a potential lock-up 6901-System was gracefully shut down due to CPU overheating. Green 6904 - System experienced an Green unexpected shutdown on previous boot. 6906-Embedded Network Red Controller B Hardware Failure Detected 6907-Embedded Network Red Controller A Hardware Failure Detected 6908-System Board Hardware Red Failure Detected 6909-System Board Graphics Red Subsystem Failure Detected 6911-System Board CPU Red Subsystem Failure Detected 6912-System Board Voltage Red Regulator Failure Detected Electronic serial ● number has been lost. Run Computer Setup. If data is loaded/will not allow changes, download SP5572.EXE (SNZERO.EXE) from www.hp.com. System image or software issue. ● Run Computer Setup, enter serial number under Security, System ID, then save changes. ● Check event logs in the operating system to ensure you do not have a software lockup. ● Disable Automated System Recovery in F10 Setup. ● Follow standard operating system debugging procedure. ● Internal temperature ● exceeds specification. Reinstall the system image. Ensure that the system fans are functioning properly and that the enclosure has adequate ventilation. ● Check the processor heat sink. ● Replace the blade PC. Forced enclosure shutdown or improper diagnostic adaptor insertion If the problem persists, replace the blade PC. NIC B has failed. ● Clear CMOS. ● Replace the blade PC. NIC A has failed. ● Clear CMOS. ● Replace the blade PC. System Board has ● failed. ● System board graphics ● have failed. ● Processor has failed. ● Clear CMOS. Replace the blade PC. Clear CMOS Replace the blade PC. Clear CMOS. ● Replace the blade PC. Potential enclosure or ● Swap the blade PC to a different bay in the blade PC issue. enclosure and retest. ● Put the blade PC into a different enclosure. If the blade PC works in a different enclosure, troubleshoot the original enclosure. For troubleshooting information, see Troubleshooting on page 62. ● Replace the blade. ENWW 59

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Invalid Electronic Serial Number
Amber
Electronic serial
number has been lost.
●
Run Computer Setup. If data is loaded/will
not allow changes, download SP5572.EXE
(SNZERO.EXE) from
www.hp.com
.
●
Run Computer Setup, enter serial number
under Security, System ID, then save
changes.
6817-System was rebooted due
to a potential lock-up
Amber
System image or
software issue.
●
Check event logs in the operating system to
ensure you do not have a software lockup.
●
Disable Automated System Recovery in F10
Setup.
●
Follow standard operating system
debugging procedure.
●
Reinstall the system image.
6901-System was gracefully
shut down due to CPU
overheating.
Green
Internal temperature
exceeds specification.
●
Ensure that the system fans are functioning
properly and that the enclosure has
adequate ventilation.
●
Check the processor heat sink.
●
Replace the blade PC.
6904 – System experienced an
unexpected shutdown on
previous boot.
Green
Forced enclosure
shutdown or improper
diagnostic adaptor
insertion
If the problem persists, replace the blade PC.
6906–Embedded Network
Controller B Hardware Failure
Detected
Red
NIC B has failed.
●
Clear CMOS.
●
Replace the blade PC.
6907-Embedded Network
Controller A Hardware Failure
Detected
Red
NIC A has failed.
●
Clear CMOS.
●
Replace the blade PC.
6908-System Board Hardware
Failure Detected
Red
System Board has
failed.
●
Clear CMOS.
●
Replace the blade PC.
6909-System Board Graphics
Subsystem Failure Detected
Red
System board graphics
have failed.
●
Clear CMOS
●
Replace the blade PC.
6911-System Board CPU
Subsystem Failure Detected
Red
Processor has failed.
●
Clear CMOS.
●
Replace the blade PC.
6912-System Board Voltage
Regulator Failure Detected
Red
Potential enclosure or
blade PC issue.
●
Swap the blade PC to a different bay in the
enclosure and retest.
●
Put the blade PC into a different enclosure.
If the blade PC works in a different
enclosure, troubleshoot the original
enclosure. For troubleshooting information,
see
Troubleshooting
on page
62
.
●
Replace the blade.
ENWW
59