HP BladeSystem bc2500 Setup and Installation Guide HP BladeSystem bc2000 and b - Page 80

Is the Health LED on the Blade PC Green?, Is the Blade PC Health LED Green? continued, Table D-11

Page 80 highlights

Table D-10 Is the Blade PC Health LED Green? (continued) No, it is amber. The blade PC is in a ready state but is not powered on. Push the power button on the blade PC. If the blade PC does not power on, check the Integrated Administrator for bay status and messages. The blade PC has failed. Replace the blade PC. Contact HP or your authorized service provider for replacement parts and service. Yes. If the power LED on the blade PC is green, go to Table D-11 Is the Health LED on the Blade PC Green? on page 72. Table D-11 Is the Health LED on the Blade PC Green? Answer Possible Reasons Possible Solutions No, it is off. The blade PC is off. Press the power button on the blade PC. The enclosure power supplies have failed or the blade PC's system board power circuitry has failed. Check to see if the enclosure power supplies have failed. If the enclosure reports that the health is good, try the blade PC in another bay. If the failure follows the blade PC, replace the blade PC. No, it is amber. If the power LED is green, the computer may have stopped at F1. Check the POST error message or check the remote console log in the IA to see what POST messages were in the log last. No, it blinks amber one time, once per second, with a two second pause. If the power LED is off or yellow, the blade PC experienced a Tcaution graceful shutdown due to a thermal trip point being crossed. NOTE: Tcaution is one thermal safeguard point away from Tdeadly. Ensure that the enclosure fans are functioning properly (see Table D-8 Is the Fan Health LED Green? on page 69) and that the enclosure has adequate ventilation. If so, check the processor heat sink. Replace the system board if the condition still exists after corrective actions have been taken. Processor throttling (bc2500 only) ● Ensure the enclosure health LED is green and health status is ok. If LED not green, troubleshoot the enclosure. ● If the enclosure health LED is green, check heatsink installation and operating ambient. Make sure every enclosure slot is filled with a blank or a blade PC. No, it blinks amber two times, once per Heatsink is loose. second, with a two second pause. ● Remove the blade PC and check if heatsink is loose or not present. Tighten CPU heatsink screws to 6 inch-lbs of tension. ● Replace the blade PC if the messages persist. No, it blinks amber three times, once per Automated System Recovery second, with a two second pause. ● Check event logs in the operating system to ensure you do not have a software lockup. ● Disable Automated System Recovery in F10 Setup. 72 Appendix D Troubleshooting ENWW

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No, it is amber.
The blade PC is in a ready state but is not
powered on.
Push the power button on the blade PC.
If the blade PC does not power on, check
the Integrated Administrator for bay
status and messages.
The blade PC has failed.
Replace the blade PC. Contact HP or
your authorized service provider for
replacement parts and service.
Yes.
If the power LED on the blade PC is green, go to
Table
D
-
11
Is the Health LED on
the Blade PC Green?
on page
72
.
Table D-11
Is the Health LED on the Blade PC Green?
Answer
Possible Reasons
Possible Solutions
No, it is off.
The blade PC is off.
Press the power button on the blade PC.
The enclosure power supplies have
failed or the blade PC’s system board
power circuitry has failed.
Check to see if the enclosure power
supplies have failed. If the enclosure
reports that the health is good, try the
blade PC in another bay. If the failure
follows the blade PC, replace the blade
PC.
No, it is amber.
If the power LED is green, the computer
may have stopped at F1.
Check the POST error message or check
the remote console log in the IA to see
what POST messages were in the log
last.
No, it blinks amber one time, once per
second, with a two second pause.
If the power LED is off or yellow, the
blade PC experienced a Tcaution
graceful shutdown due to a thermal trip
point being crossed.
NOTE:
Tcaution is one thermal
safeguard point away from Tdeadly.
Ensure that the enclosure fans are
functioning properly (see
Table
D
-
8
Is
the Fan Health LED Green?
on page
69
) and that the enclosure has
adequate ventilation. If so, check the
processor heat sink. Replace the system
board if the condition still exists after
corrective actions have been taken.
Processor throttling (bc2500 only)
Ensure the enclosure health LED is
green and health status is ok. If LED
not green, troubleshoot the
enclosure.
If the enclosure health LED is
green, check heatsink installation
and operating ambient. Make sure
every enclosure slot is filled with a
blank or a blade PC.
No, it blinks amber two times, once per
second, with a two second pause.
Heatsink is loose.
Remove the blade PC and check if
heatsink is loose or not present.
Tighten CPU heatsink screws to 6
inch-lbs of tension.
Replace the blade PC if the
messages persist.
No, it blinks amber three times, once per
second, with a two second pause.
Automated System Recovery
Check event logs in the operating
system to ensure you do not have a
software lockup.
Disable Automated System
Recovery in F10 Setup.
Table D-10
Is the Blade PC Health LED Green? (continued)
72
Appendix D
Troubleshooting
ENWW