HP BladeSystem bc2500 Setup and Installation Guide HP BladeSystem bc2000 and b - Page 72

Enclosure diagnostic steps, down possible causes and identify actions or solutions.

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NOTE: If the enclosure does not restart, proceed to Table D-1 Enclosure diagnostic steps on page 64 in this appendix. 10. Be sure that connectors and components are seated properly. Refer to the "General Loose Connections" section in the Servers Troubleshooting Guide on the Documentation CD that ships with your enclosure. Enclosure diagnostic steps If your enclosure does not function properly, use Table D-1 to determine appropriate actions based on the symptoms observed. Start with question 1 and work your way through the table in order to narrow down possible causes and identify actions or solutions. According to the answers you give to the questions in Table D-1, you are directed to the appropriate table in the section that immediately follows. That table outlines possible reasons for the problem, options available to assist in diagnosis, and possible solutions. Table D-1 Enclosure diagnostic steps Question Question 1: Is the power LED on both power supplies solid green? Question 2: Is the fault LED on both power supplies off? Answer If yes, continue to Question 2 of this table. If no, see Table D-2 Is the Power LED on Both Power Supplies Solid Green? on page 65 If yes, continue to Question 3 of this table. If no, see Table D-3 Is the Fault LED on Both Power Supplies Off? on page 65 Question 3: Is the enclosure power LED on the rear panel green? If yes, continue to Question 4 of this table. If no, see Table D-4 Is the Enclosure Power LED on the Rear Panel Green? on page 67 Question 4: Is the enclosure health LED on the front of the enclosure on? If yes, continue to Question 5 of this table. If no, see Table D-5 Is the Enclosure Health LED on the Front of the Enclosure On? on page 67 Question 5: Is the local management console displaying information when connected to the enclosure? If yes, use the displayed information for further diagnosis. If no, see Table D-6 Is the Local Management Console Displaying Information When Connected to the Enclosure? on page 68 or continue to Question 6. Question 6: Is the Integrated Administrator health LED green? If yes, continue to Question 7 of this table. If no, see Table D-7 Is the Integrated Administrator Health LED Green? on page 68 Question 7: Is the fan health LED green? If yes, and you are still unable to access the local console, contact HP or your authorized service provider for parts and service. If no, see Table D-8 Is the Fan Health LED Green? on page 69 CAUTION: Pressing the enclosure power button while the enclosure is running shuts down the enclosure and all blade PCs. 64 Appendix D Troubleshooting ENWW

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NOTE:
If the enclosure does not restart, proceed to
Table
D
-
1
Enclosure diagnostic steps
on page
64
in this appendix.
10.
Be sure that connectors and components are seated properly. Refer to the “General Loose
Connections” section in the
Servers Troubleshooting Guide
on the
Documentation
CD that ships
with your enclosure.
Enclosure diagnostic steps
If your enclosure does not function properly, use Table D-1 to determine appropriate actions based on
the symptoms observed. Start with question 1 and work your way through the table in order to narrow
down possible causes and identify actions or solutions.
According to the answers you give to the questions in Table D-1, you are directed to the appropriate
table in the section that immediately follows. That table outlines possible reasons for the problem,
options available to assist in diagnosis, and possible solutions.
Table D-1
Enclosure diagnostic steps
Question
Answer
Question 1: Is the power LED on both power supplies solid
green?
If yes, continue to Question 2 of this table.
If no, see
Table
D
-
2
Is the Power LED on Both Power Supplies
Solid Green?
on page
65
Question 2: Is the fault LED on both power supplies off?
If yes, continue to Question 3 of this table.
If no, see
Table
D
-
3
Is the Fault LED on Both Power Supplies
Off?
on page
65
Question 3: Is the enclosure power LED on the rear panel
green?
If yes, continue to Question 4 of this table.
If no, see
Table
D
-
4
Is the Enclosure Power LED on the Rear
Panel Green?
on page
67
Question 4: Is the enclosure health LED on the front of the
enclosure on?
If yes, continue to Question 5 of this table.
If no, see
Table
D
-
5
Is the Enclosure Health LED on the Front
of the Enclosure On?
on page
67
Question 5: Is the local management console displaying
information when connected to the enclosure?
If yes, use the displayed information for further diagnosis.
If no, see
Table
D
-
6
Is the Local Management Console
Displaying Information When Connected to the Enclosure?
on page
68
or continue to Question 6.
Question 6: Is the Integrated Administrator health LED green?
If yes, continue to Question 7 of this table.
If no, see
Table
D
-
7
Is the Integrated Administrator Health LED
Green?
on page
68
Question 7: Is the fan health LED green?
If yes, and you are still unable to access the local console,
contact HP or your authorized service provider for parts and
service.
If no, see
Table
D
-
8
Is the Fan Health LED Green?
on page
69
CAUTION:
Pressing the enclosure power button while the enclosure is running shuts down the
enclosure and all blade PCs.
64
Appendix D
Troubleshooting
ENWW