HP OMEN 17-cb0000 Maintenance and Service Guide - Page 7

Table of contents

1

Product description

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1

2

Getting to know your computer

......................................................................................................................

5

Right side

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5

Left side

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6

Rear

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7

Display

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8

Keyboard area

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9

Touchpad

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9

Lights

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10

Button

................................................................................................................................................

11

Special keys

.......................................................................................................................................

12

Bottom

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13

Labels

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14

HP OMEN Command Center

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15

3

Illustrated parts catalog

..............................................................................................................................

16

Computer major components

..............................................................................................................................

16

Mass storage devices

...........................................................................................................................................

19

Display assembly subcomponents

......................................................................................................................

20

Cables

...................................................................................................................................................................

21

Miscellaneous parts

.............................................................................................................................................

22

4

Removal and replacement procedures preliminary requirements

....................................................................

24

Tools required

......................................................................................................................................................

24

Service considerations

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24

Plastic parts

.......................................................................................................................................

24

Cables and connectors

......................................................................................................................

24

Drive handling

...................................................................................................................................

25

Workstation guidelines

.....................................................................................................................

25

Electrostatic discharge information

....................................................................................................................

25

Generating static electricity

..............................................................................................................

26

Preventing electrostatic damage to equipment

...............................................................................

26

Personal grounding methods and equipment

..................................................................................

27

Grounding the work area

...................................................................................................................

27

Recommended materials and equipment

........................................................................................

27

vii

Section	Page
Product description	11
Getting to know your computer	15
Right side	15
Left side	16
Rear	17
Display	18
Keyboard area	19
Touchpad	19
Lights	20
Button	21
Special keys	22
Bottom	23
Labels	24
HP OMEN Command Center	25
Illustrated parts catalog	26
Computer major components	26
Mass storage devices	29
Display assembly subcomponents	30
Cables	31
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	34
Tools required	34
Service considerations	34
Plastic parts	34
Cables and connectors	34
Drive handling	35
Workstation guidelines	35
Electrostatic discharge information	35
Generating static electricity	36
Preventing electrostatic damage to equipment	36
Personal grounding methods and equipment	37
Grounding the work area	37
Recommended materials and equipment	37
Packaging and transporting guidelines	38
Removal and replacement procedures for Customer Self-Repair parts	39
Component replacement procedures	39
Preparation for disassembly	39
Bottom cover	40
Solid-state drive and Optane memory module	42
Memory module	44
Hard drive assembly	45
Removal and replacement procedures for authorized service provider parts	47
Component replacement procedures	47
Thermal material	47
Battery	48
WLAN module	49
Power connector	51
Speaker assembly	52
Touchpad button board	53
Heat sink/fan assembly	54
Card reader/USB board	57
Power button board	58
System board	59
Thermal sensor board	61
Display assembly	62
Keyboard/top cover	69
Using Setup Utility (BIOS)	70
Starting Setup Utility (BIOS)	70
Updating Setup Utility (BIOS)	70
Determining the BIOS version	70
Downloading a BIOS update	71
Using HP PC Hardware Diagnostics	72
Using HP PC Hardware Diagnostics Windows (select products only)	72
Downloading HP PC Hardware Diagnostics Windows	72
Downloading the latest HP PC Hardware Diagnostics Windows version	73
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	73
Installing HP PC Hardware Diagnostics Windows	73
Using HP PC Hardware Diagnostics UEFI	73
Starting HP PC Hardware Diagnostics UEFI	74
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	74
Downloading the latest HP PC Hardware Diagnostics UEFI version	74
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	74
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	75
Downloading Remote HP PC Hardware Diagnostics UEFI	75
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	75
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	75
Customizing Remote HP PC Hardware Diagnostics UEFI settings	75
Backing up, restoring, and recovering	77
Backing up information and creating recovery media	77
Using Windows tools	77
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	77
Restoring and recovery	78
Restoring, resetting, and refreshing using Windows tools	78
Recovering using HP Recovery media	78
Changing the computer boot order	78
Specifications	79
Power cord set requirements	80
Requirements for all countries	80
Requirements for specific countries and regions	81
Recycling	83

HP OMEN 17-cb0000 Maintenance and Service Guide - Page 7

Table of contents

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