HP Officejet Pro 8000 User Guide

HP Officejet Pro 8000 - Printer - A809 Manual

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  • HP Officejet Pro 8000 | User Guide - Page 1
    OFFICEJET PRO 8000 User Guide A809
  • HP Officejet Pro 8000 | User Guide - Page 2
  • HP Officejet Pro 8000 | User Guide - Page 3
    HP Officejet Pro 8000 (A809) Printer Series User Guide
  • HP Officejet Pro 8000 | User Guide - Page 4
    over the line cord, and the line cord cannot be damaged. 7. If the product does not operate normally, see Maintain and troubleshoot. 8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. 9. Use only the external power adaptor/battery provided with the device.
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    14 3 Use the device Select print media ...15 Recommended papers for printing 15 Tips for selecting and using print media 17 Understand specifications for supported media 18 Understand supported sizes 18 Understand supported media types and weights 20 Set minimum margins ...21 Load media ...22
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    HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace the ink
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    ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device
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    of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to a wireless access point (WAP 83 Troubleshoot installation issues 83 Hardware installation suggestions 83 Software
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    support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads the power cord 117 Toxic and hazardous substance table 117 Regulatory information for wireless
  • HP Officejet Pro 8000 | User Guide - Page 10
    product stewardship program 123 Paper use ...123 Plastics ...123 Material safety data sheets 123 Recycling program ...123 HP inkjet supplies recycling program 123 Disposal of waste equipment by users in private households in the European Union ....124 Power consumption ...125 Chemical Substances
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    on the HP Web site www.hp.com/support. Readme file and release notes Provide late-breaking information and troubleshooting tips. Included on the Starter CD. Wireless Getting Started Guide (some models only) Provides instructions for setting up the device's wireless function. A printed version
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    see To print the print quality diagnostic page. HP Web sites Provide the latest printer software, and product and support information. www.hp.com/support www.hp.com HP telephone support Lists information to contact HP. For more information, see Obtain HP telephone support. HP Solution Center
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    software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP
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    Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel
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    connected to the device using a hub or router. Supported software features All features are supported. All features are supported. Setup instructions Follow the setup poster guide for detailed instructions. Follow the instructions in the getting started guide, and then see To share the device on
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    All features are supported. Setup instructions Follow the instructions in To share the device on a locally shared network. Follow the instructions in Set up the device for wireless communication (some models only). Turn off the device Turn off the HP product by pressing the Power button located on
  • HP Officejet Pro 8000 | User Guide - Page 17
    topics: • Install the duplexer • Install Tray 2 • Turn on accessories in the printer driver Install the duplexer You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see Print on both sides (duplexing). To install the duplexer ▲ Slide the duplexer
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    computers After you install the device software on Windows computers, Tray 2 must be turned on in the print driver in order for it to work with the device. (The duplexer does not need to be turned on.) 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start
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    the following topics: • Recommended papers for printing • Tips for selecting and using print media • Understand specifications for supported media • Set minimum margins Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed
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    shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing 16 Use the
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    2 is designed to hold only plain paper. • Do not overload the trays. For more information, see Understand specifications for supported media. HP recommends loading special media no higher than 2/3 full. • To prevent jams, poor print quality, and other printing problems, avoid the following media
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    the correct media-type settings in the printer driver, and configure the trays for the correct media type. HP recommends testing any paper before buying it in large quantities. • Understand supported sizes • Understand supported media types and weights Understand supported sizes NOTE: Tray 2 is sold
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    (continued) Media size U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) A5 (148 x 210 mm; 5.8 x x 279 mm; 8.5 x 11 inches) Hagaki* (100 x 148 mm; 3.9 x 5.8 inches) Ofuku Hagaki (148 x 200 mm; 5.8 x 7.9 inches) * Tray 2 Duplexer Select print media 19
  • HP Officejet Pro 8000 | User Guide - Page 24
    inches) Other media Custom-sized media between 76.2 to inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights NOTE: Tray 2 is sold as an accessory. For ordering information, see Accessories. Tray Tray 1 Type Paper
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    Plain paper only Duplexer Paper Output-bin All supported media Weight 60 to 105 g/m2 (16 to 28 lb bond) 60 to 105 g/m2 (16 to 28 lb bond) Capacity Up to 250 sheets of plain paper (25 mm or 1.0 inch stacked) Not applicable Up to 150 sheets of plain paper (text printing) Set minimum margins The
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    Chapter 3 NOTE: If you are using the duplexer to print on both sides of the paper, the minimum top and bottom margins must match or exceed 12 mm (0.47 inch). NOTE: For Mac OS X, the minimum bottom margin for all the media (except envelope, Hagaki, and Ofuku Hagaki) is 12 mm (0.47 inch). Load media
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    inches (279 mm), pull the extension out to the maximum extended position. To load Tray 2 1. Pull the tray out of the device by grasping the front of the tray. 2. Slide the media guides out to the widest setting. 3. Insert the media print-side down in the center of the tray, make sure the media
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    Paper Handling. • HP Printer Utility (Mac OS X): Click Trays Configuration from the Printer Settings panel. 3. Change the desired tray setting, and then press OK or Apply. Change print settings You can change print settings (such as paper size or type) from an application or the printer driver
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    Mac OS X (v10.5), some applications do not have a Page Setup menu, it is part of the Print menu. 2. Change the settings that you want (such as paper size), and then click OK. 3. On the File menu, click Print to open the printer driver. 4. Change the settings that you want (such as media type), and
  • HP Officejet Pro 8000 | User Guide - Page 30
    of a page • Always use media that conforms to the device specifications. For more information, see Understand specifications for supported media. • Specify duplex options in your application or in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy
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    . NOTE: Some Mac OS X 10.5 applications do not have a Page Setup menu, it is included in the Print menu. 3. Verify you have selected the HP device. 4. Select the media size. To set a custom media size: a. Click Manage Custom Sizes in the Paper Size pull-down menu. b. Click New, and type a name for
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    then select the customized paper size. 10. Change any other desired settings, and then click OK or Print. Print borderless Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes. NOTE: Open the file in a software application and assign the
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    11. Change any other print settings, and then click Print. 12. If you printed on photo media with a tear-off tab, remove the tab to make the document completely borderless. Print a Web page (Windows only) You can print a Web page from your Web browser on the HP Printer. If you use Internet Explorer
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    Chapter 3 Mac OS X: Click the printer icon in the Dock, select the document, and then click Delete. 30 Use the device
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    the self-test diagnostic page • Understand the network configuration or wireless (some models only) status report • Configure the device (Windows) • Configure the device (Mac OS X) • Set up the device for wireless communication (some models only) • Uninstall and reinstall the software Manage the
  • HP Officejet Pro 8000 | User Guide - Page 36
    change dramatically from printed page to printed page and is provided by HP for customer convenience. The approximation is not a promise or guarantee of future yield. • Usage tracking: Click Settings, and then select Usage Tracking Ink cartridge information: Click the Estimated Ink Levels tab to
  • HP Officejet Pro 8000 | User Guide - Page 37
    panel Embedded Web server Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do the following... Reset the administrator password and network settings: Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the press the
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    HP Toolbox (Windows) • Use the HP Solution Center (Windows) • HP Printer clear them manually. You can setting • Automatically refreshing the existing page • Starting where you left the application (especially useful when using setup wizards) • Preventing other users from modifying the same settings
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    and the actual number of pages you can print might vary depending upon the images printed, print settings, paper type, frequency of use, temperature, and other factors. The approximation might change dramatically from printed page to printed page and is provided by HP for customer convenience. The
  • HP Officejet Pro 8000 | User Guide - Page 40
    and the network settings that have been configured for the device. These pages only appear if the device is connected to a network. Support provides a number of support services. Order Supplies connects you to online ordering of supplies. HP Toolbox (Windows) The HP Toolbox provides maintenance
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    the self-test diagnostic page. • Print a Print Quality Diagnostic Page: Allows you to print the print-quality diagnostic report of the device. This page contains information about the device and ink cartridges. • Align Printheads: Guides you through aligning the printheads. For more information
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    configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find Web site support information. • Open the HP Printer Utility • HP Printer Utility panels • Use the HP Device Manager Open the HP Printer Utility To open the HP Printer
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    HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge
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    self-test diagnostic page to view current device information, ink cartridge status, and printhead health status; to help troubleshoot problems; and to verify installation of optional accessories, such as Tray 2. If you need to call HP, it is often useful to print the self-test diagnostic page before
  • HP Officejet Pro 8000 | User Guide - Page 45
    the network configuration or wireless (some models only) configuration page will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and then
  • HP Officejet Pro 8000 | User Guide - Page 46
    device. Network Status: This setting can be Ready or Offline. When the setting is Offline, it implies either 3. 802.11 Wireless (some models): Shows information about your wireless network connection, such conventional DNS server is not used. • SLP: Shows information about the current Service
  • HP Officejet Pro 8000 | User Guide - Page 47
    privileges to install a printer driver on Windows® 2000, Windows® XP, or Windows Vista. When setting up the device, HP recommends that you connect it after you install the software, because the installation program is designed to provide you with the easiest setup experience. However, if
  • HP Officejet Pro 8000 | User Guide - Page 48
    as the server. Use this configuration only in small groups or when usage is low. The connected computer is slowed down when many users print to the device. 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click
  • HP Officejet Pro 8000 | User Guide - Page 49
    Setup.exe. 4. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions. 5. On the Connection Type screen, select Network/Wireless software on client computers After printer drivers are installed on the computer that is acting as the print server, the printing
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    Windows Vista computer on a pure IPV6 network, follow these instructions to install the printer driver. NOTE: If you attempt to install the device software from the Starter CD, you will not be able to find the device and complete the software setup. NOTE: In pure IPv6 network environment, only the
  • HP Officejet Pro 8000 | User Guide - Page 51
    the CD drive. Double-click the Install HP Software icon. 2. Click Install Software, and follow the onscreen instructions. 3. When prompted, connect the device or when usage is low. The connected computer is slowed down when many users print to the device. Basic requirements for sharing in Mac
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    the Paper Size, and then click OK. d. In the document, click File, and then select Print. e. From the drop-down menu next to Printer, select Shared Printers, and then select your device. f. Make additional settings, if necessary, and then click Print. Set up the device for wireless communication
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    administrators, or complete the following tasks: • Obtain your network's network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the network's wireless access point (WAP) or the computer's network card. • Find out the type
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    Selecting this option allows the software to install successfully on your computer. 4. When prompted, temporarily connect the USB wireless setup cable. 5. Follow the onscreen instructions to complete the installation. 6. Disconnect the USB wireless setup cable when prompted. To set up the device for
  • HP Officejet Pro 8000 | User Guide - Page 55
    print, print job stuck in queue, or printer goes offline • Unable to see printer status on your computer The firewall might be preventing your HP device from notifying computers on your network where it can be found. If the HP software cannot find the HP device during Set up the device for wireless
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    outgoing ports, but some do. Another common problem is that HP software is not trusted by your firewall to access wireless connection (Windows) 1. Select Start, Programs, HP, select your device, and then select Reconfigure Network Settings. 2. Press Add a Device. 3. Follow the onscreen instructions
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    Applications folder. 2. From the Information and Settings list, select Network Printer Setup Utility. 3. Follow the onscreen instructions to configure the network settings. Change from an Ethernet connection to a wireless connection NOTE: For Ethernet-enabled HP devices only. 1. Open the embedded
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    wireless network, turn off the setting to automatically connect to non-preferred networks. This is disabled by default in Windows XP. Uninstall and reinstall the software have reinstalled the software. 2. Press the Power button to turn off the device. 3. Follow the onscreen instructions. 4. If you
  • HP Officejet Pro 8000 | User Guide - Page 59
    the Setup program for the device again. 6. Select Install. 7. Follow the onscreen instructions and also see To install the software before connecting the device (recommended). To uninstall from a Macintosh computer, method 1 1. Launch HP Device Manager. 2. Click Information and Settings. 3. Select
  • HP Officejet Pro 8000 | User Guide - Page 60
    into your computer's CD- ROM drive. 6. On the desktop, open the CD-ROM, and then double-click HP Printer Installer. 7. Follow the onscreen instructions and also see To install the software before connecting the device (recommended). To uninstall from a Macintosh computer, method 2 1. Open the Finder
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    • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is
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    Chapter 5 Replace the ink cartridges You can check the estimated ink levels from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. For information about using these tools, see Use device management tools. You can also print the configuration page to view this
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    deteriorates, follow the steps below: 1. Check the health of the printheads. For more information, see To check printhead health. 2. Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To
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    click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60 Maintain and troubleshoot
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    , and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the Information and Support panel. To clean the printheads If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged, and
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    the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the Information and Support panel. To clean the printhead contacts manually After the printheads are installed, one or more of the printhead lights might be blinking. If
  • HP Officejet Pro 8000 | User Guide - Page 67
    nozzle damage. Also, ink can permanently mark clothing. 8. After cleaning, place the printhead on a sheet of paper or paper towel. Make sure the nozzles are facing up and are not in contact with the paper. 9. Clean the electrical contacts in the printhead slot inside the device with a clean
  • HP Officejet Pro 8000 | User Guide - Page 68
    section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the Information and Support panel. To replace the printheads NOTE: To find out which
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    5. Lift the handle of a printhead, and use it to pull the printhead out of its slot. 6. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. 7. Remove the new printhead from its package, and then remove its orange
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    Turn off the device. Troubleshooting tips and resources Use the following tips and resources to resolve printing problems: • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • Power light is on and not
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    current (AC) power outlet. For voltage requirements, see Electrical specifications. The device is not responding (nothing prints) If the device supports wireless communication, see also Solve wireless problems. Check the device setup For more information, see Troubleshooting tips and resources
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    Printer lights are blinking Check the error messages. For more information, see Control-panel lights reference. Use the following steps to try and solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to print
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    ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. Solve printing problems
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    If the top cover is left open, the printer will eject the page and then move the printheads to the home position after a time out period. Device is printing from the wrong input tray Check the tray configuration settings The tray configuration is not set to print from the tray with plain paper. For
  • HP Officejet Pro 8000 | User Guide - Page 75
    rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using another print mode, such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color documents. For more information, see Change print settings. Check the media type • Some types of
  • HP Officejet Pro 8000 | User Guide - Page 76
    printer driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page. Printout shows bleeding colors Check the ink cartridges
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    may help. Clean the printhead Manually clean the printhead. For more information, see To clean the printhead contacts manually. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the
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    incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page. Check the color print settings Make sure Print in Grayscale
  • HP Officejet Pro 8000 | User Guide - Page 79
    sheets at one time. Multiple pages are being picked up • Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. Solve paper-feed problems 75
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    a full stack of paper may cause sheets to slide up within the device, causing the device to jam or pick multiple sheets at one time. • Use HP media for optimum performance and efficiency. For more information, see Select print media. Solve device management problems This section provide solutions
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    wireless problems If the device is unable to communicate with the network after completing the wireless setup and software installation, perform one or more of the following tasks in the order shown below. • Basic wireless troubleshooting • Advanced wireless troubleshooting Solve wireless problems
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    router is using a hidden SSID • Make sure the wireless version of the HP device is set as the default printer driver (Windows only) • Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to a wireless access point (WAP) 78 Maintain and troubleshoot
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    Usually there are two indicator lights, one that is on and another that blinks. If your computer has indicator lights, check to see if the indicator power cord to the wireless router. The connection status should change to Connected. Mac OS X ▲ Click the AirPort icon in the menu bar at the top of
  • HP Officejet Pro 8000 | User Guide - Page 84
    the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is not connected to a network. Run the Wireless Network Test (using the instructions
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    Do one of the following, depending on the printer status: a. If the HP device is Offline, right-click the device, and click Use Printer Online. b. If the HP device is Paused, right-click the device, and click Resume Printing. 4. Try using the HP device over the network. Solve wireless problems 81
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    for the version of the printer driver that is connected wirelessly, and select Set as Default Printer. Make sure the HP Network Devices Support service is running (Windows only) To restart the HP Network Device Support service 1. Delete any print jobs currently in the print queue. 2. On the desktop
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    of accepted MAC addresses. Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the
  • HP Officejet Pro 8000 | User Guide - Page 88
    . You can download the device driver from the HP Web site (www.hp.com/support). NOTE: After correcting any problems, run the installation program again. Solve network problems General network troubleshooting • If you are unable to install the device software, verify that: ◦ All cable connections
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    the Wireless button ), two times, press the press the Cancel button three times, and release the Power button. For more information, see Troubleshooting tips and resources. 2. Press the Network button to print the network configuration pag,e and verify that the network settings have been reset. By
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    the front of the device can damage the print mechanism. Always access and clear paper jams through the duplexer. 2. Check the duplexer. a. Push the button on either side of the duplexer, and then remove the panel or unit. b. Locate any jammed media inside the device, grasp it with both hands, and
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    device is turned off, and disconnect the power cord. b. Lift the device off Tray 2. c. Remove the jammed media from the bottom of the device or from Tray 2. d. Reposition the device on top of Tray 2. 5. Open the cover door. If there is paper remaining inside the device, ensure the carriage has moved
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    not match paper size or type selected • The cartridge cradle cannot move. Please turn device power off. Check device for paper jam or other obstruction • Paper Jam - There is a paper jam (or misfeed). Clear the jam and press the Resume button on the printer • The printer is out of paper. Load more
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    • HP inkjet supplies recycling program Paper Mismatch - Paper detected does not match paper size or type selected Use the following to correct the error: • Load media • Print on special and custom-sized media • Change print settings The cartridge cradle cannot move. Please turn device power off
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    . Use the following to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Printer Offline - Your printer is currently offline Use the following to correct the error: To check if the printer is paused or offline (Windows) 1. Depending upon your operating system
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    General printer error If you are going to move or transport the product after receiving this message, make sure you keep it upright and do not tip it on its side to avoid ink leakage. There was a problem with the product. Write down the error code provided in the message, and then contact HP support
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    control-panel lights 1 Ink cartridge lights 2 Printhead lights NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light
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    ready. No action is required. The Power light blinks. The Power light and the Resume light blink. The device is turning on or off, or is processing a print job. No action is required. The device is pausing for the ink to dry. Wait for the ink to dry. Print media is jammed in the device. Remove all
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    of paper. Load paper, and press the Resume button. A cover is not closed completely. Make sure all covers are completely closed. The Power light and the Resume light blink, and one or more of the ink cartridge lights are on. The Power light is on, and one or more of the printhead lights blink. One
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    the indicated printhead. The Power light is on, and one or more of the ink cartridge lights blink. One or more of the ink cartridges are missing, damaged, or not properly installed. • Install the indicated ink cartridge, and then try to print. Remove and reinsert the ink cartridge a few times
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    , and then plug the power cord back in, and try printing. The Power light, Resume light, and one or more ink cartridge lights blink. Non-HP ink has been detected in one or more of the cartridges. CAUTION: Product failure or damage attributable to the use of non-HP ink is not covered under warranty
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    HP USB Network Print Adapter Q6275A HP Wireless Printing Upgrade Kit HP Wireless G Print Server Q6236A, Q6259A Q6301A, Q6302A Optional second tray for up to 250 pages of plain paper External print server External print server (USB 2.0) Wireless or wired external print server USB 2.0 printer
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    • HP media Ink cartridges and printheads Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the 'How to Buy' option at the top of
  • HP Officejet Pro 8000 | User Guide - Page 103
    not solve your problem, try using one of the following support services to obtain assistance. This section contains the following topics: • Obtain electronic support • Hewlett-Packard limited warranty statement • Ink cartridge warranty information • Obtain HP telephone support • Prepare the device
  • HP Officejet Pro 8000 | User Guide - Page 104
    statement 100 HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on the cartridge has been
  • HP Officejet Pro 8000 | User Guide - Page 105
    The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink
  • HP Officejet Pro 8000 | User Guide - Page 106
    • HP Quick Exchange Service (Japan) • HP Korea customer support Before you call Visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Software programs from other companies might be included with the HP device. If you experience problems
  • HP Officejet Pro 8000 | User Guide - Page 107
    troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP device 3. Call HP support. Support options and availability vary by device, country/region, and language. HP support by phone The phone support
  • HP Officejet Pro 8000 | User Guide - Page 108
    most current list of telephone support numbers, see www.hp.com/support. www.hp.com/support $IULFD (QJOLVKVSHDNLQJ $IULTXH IUDQFRSKRQH  $UJHQWLQD %XHQRV$LUHV $UJHQWLQD $XVWUDOLD  $XVWUDOLD RXWRIZDUUDQW ˜VWHUUHLFK SP  %HOJL
  • HP Officejet Pro 8000 | User Guide - Page 109
    add any new hardware or software to your computer at about HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the HP
  • HP Officejet Pro 8000 | User Guide - Page 110
    Appendix B HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, see Pack the device. HP Korea customer support 106 Support and warranty
  • HP Officejet Pro 8000 | User Guide - Page 111
    unless the HP customer support call agent instructs you to do so. For more information on storing supplies, see Store printing supplies. 5. Close the ink cartridge door and wait a few minutes for the print carriage to move back to its home position (on the right side). 6. Press the Power button to
  • HP Officejet Pro 8000 | User Guide - Page 112
    B To remove printheads before shipment 1. Open the top cover. 2. If the print carriage does not move to the left automatically, press and hold the Resume button until the carriage moves to the left. Wait for the print carriage to stop moving, and then unplug the power cord from the printer. NOTE: If
  • HP Officejet Pro 8000 | User Guide - Page 113
    the HP customer support call agent instructs you to. 6. Close the top cover. NOTE: If you have opened the printhead cover, use your thumb to press the catch, and reinsert the printhead cover. 7. After the printer is idle and the print carriage has returned to its parked position, press the Power
  • HP Officejet Pro 8000 | User Guide - Page 114
    shipping label on the outside of the box. 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to establish the warranty coverage period. • Your
  • HP Officejet Pro 8000 | User Guide - Page 115
    protocol specifications • Embedded Web server specifications • Print resolution • Environmental specifications • Electrical specifications • Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) Physical specifications Size (width x height x depth) Device with duplexer
  • HP Officejet Pro 8000 | User Guide - Page 116
    Print method Ink cartridges Printheads Supply yields Device languages Font support Duty cycle Capacity • USB 2.0-compliant high speed • Fast Ethernet 10/100Base-TX for wired network connection (some models only) • Wireless 802.11b/g (some models only) Drop-on-demand thermal inkjet printing Four ink
  • HP Officejet Pro 8000 | User Guide - Page 117
    • Microsoft® Windows x64 Service Pack 1: AMD Athlon 64 or AMD Opteron processor, Intel Xeon or Pentium processor with Intel EM64T support, 512MB RAM, 160 (Professional and Home Editions), Windows Vista • Mac OS X (v10.4.x, v10.5) • Microsoft Windows 2000 Server Terminal Services with Citrix Metaframe
  • HP Officejet Pro 8000 | User Guide - Page 118
    are not supported) • A Print resolution Black Up to 1200 dpi with pigmented black ink Color HP enhanced photo quality (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers ° F) Electrical specifications Power supply Universal power adapter (external) Power requirements Input voltage: 100
  • HP Officejet Pro 8000 | User Guide - Page 119
    Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) Sound pressure (bystander position) LpAd 54 (dBA) Sound power LwAd 6.7 (BA) Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) 115
  • HP Officejet Pro 8000 | User Guide - Page 120
    power cord • Toxic and hazardous substance table • Regulatory information for wireless of this product. This equipment has been tested and found to comply with the limits for accordance with the instructions, may cause device that are not expressly approved by HP may void the user's authority to
  • HP Officejet Pro 8000 | User Guide - Page 121
    Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table Toxic and hazardous substance table 117
  • HP Officejet Pro 8000 | User Guide - Page 122
    apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada. Utiliser à l'intérieur. Le
  • HP Officejet Pro 8000 | User Guide - Page 123
    Notice to users in Taiwan Regulatory information for wireless products 119
  • HP Officejet Pro 8000 | User Guide - Page 124
    product is valid only if powered with the correct CE-marked AC adapter provided by HP. If this product has HP Officejet Pro 8000 Printer) or SNPRC-0702-02 (HP Officejet Pro 8000 Wireless Printer). This regulatory number should not be confused with the marketing name (HP Officejet Pro 8000 Printer
  • HP Officejet Pro 8000 | User Guide - Page 125
    Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-01 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray conforms Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name
  • HP Officejet Pro 8000 | User Guide - Page 126
    Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-02 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray RSVLD-0608 Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name
  • HP Officejet Pro 8000 | User Guide - Page 127
    visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of
  • HP Officejet Pro 8000 | User Guide - Page 128
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Officejet Pro 8000 | User Guide - Page 129
    Power consumption Power usage drops significantly while in Sleep mode, which saves natural Data Sheet or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar. Chemical Substances HP is committed to providing our customers with information about the chemical substances
  • HP Officejet Pro 8000 | User Guide - Page 130
    the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY
  • HP Officejet Pro 8000 | User Guide - Page 131
    must include an acknowledgement: "This product includes software written by Tim Hudson ([email protected])." THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
  • HP Officejet Pro 8000 | User Guide - Page 132
    features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
  • HP Officejet Pro 8000 | User Guide - Page 133
    features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
  • HP Officejet Pro 8000 | User Guide - Page 134
    includes software written by Tim Hudson ([email protected]). Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
  • HP Officejet Pro 8000 | User Guide - Page 135
    , other resources 7 dots per inch (dpi) printing 114 dpi. See dots per inch driver version 102 duplexer clearing jams 86 installation 13 locating 11 margins, minimum 22 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 using 25 duty cycle 112 E electrical
  • HP Officejet Pro 8000 | User Guide - Page 136
    OS X borderless printing 28 HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on in printer driver 14 uninstalling software 55 wireless communication setup 50 management tools 31 margins duplexer 22
  • HP Officejet Pro 8000 | User Guide - Page 137
    support 103 photo paper sizes supported 20 photos borderless printing 28 paper guidelines 18 ports, specifications 112 power locating input 11 power consumption 114 power requirements 114 power supply 114 troubleshooting 67 print cartridges. See ink cartridges print driver version 102 printer driver
  • HP Officejet Pro 8000 | User Guide - Page 138
    supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams 86 feeding troubleshooting 75 installation tray 2 13 loading paper 22 locating 10 locking 23 paper guides illustration 10 paper types and weights supported 20 paper-sizes supported 18 setting
  • HP Officejet Pro 8000 | User Guide - Page 139
  • HP Officejet Pro 8000 | User Guide - Page 140
    © 2009 Hewlett-Packard Development Company, L.P. www.hp.com/support Podręcznik użytkownika
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A809
User Guide
OFFICEJET PRO
8000