HP Officejet Pro 8000 User Guide - Page 89

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◦ Make sure the device is installed on the same subnet as the computers that will be using the device. ◦ If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the installation program. For more information, see Understand the network configuration or wireless (some models only) status report. • If you are using a computer running Windows, make sure that the network ports created in the device driver match the device IP address: ◦ Print the device's network configuration page. ◦ Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports tab. ◦ Select the TCP/IP port for the device, and then click Configure Port. ◦ Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the network configuration page. ◦ Click OK twice to save the settings and close the dialog boxes. Problems connecting to a wired network • If the Configuration light on the control panel does not turn on, make sure that all of the "General network troubleshooting" conditions are met. • Though it is not recommended that you assign the device with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so. To reset the device's network settings 1. Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the press the Cancel button three times, and release the Power button. For more information, see Troubleshooting tips and resources. 2. Press the Network button to print the network configuration pag,e and verify that the network settings have been reset. By default, the network name (SSID) is "hpsetup," and the communication mode is "ad hoc." Troubleshoot installation issues 85

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◦
Make sure the device is installed on the same subnet as the computers that
will be using the device.
◦
If the installation program cannot discover the device, print the network
configuration page, and enter the IP address manually in the installation
program. For more information, see
Understand
the
network
configuration
or
wireless
(some
models
only)
status
report
.
•
If you are using a computer running Windows, make sure that the network ports
created in the device driver match the device IP address:
◦
Print the device’s network configuration page.
◦
Click
Start
, point to
Settings
, and then click
Printers
or
Printers and Faxes
.
- Or -
Click
Start
, click
Control Panel
, and then double-click
Printers
.
◦
Right-click the device icon, click
Properties
, and then click the
Ports
tab.
◦
Select the TCP/IP port for the device, and then click
Configure Port
.
◦
Compare the IP address listed in the dialog box and make sure it matches the
IP address listed on the network configuration page. If the IP addresses are
different, change the IP address in the dialog box to match the address on the
network configuration page.
◦
Click
OK
twice to save the settings and close the dialog boxes.
Problems connecting to a wired network
•
If the Configuration light on the control panel does not turn on, make sure that all
of the “General network troubleshooting” conditions are met.
•
Though it is not recommended that you assign the device with a static IP address,
you might resolve some installation problems (such as a conflict with a personal
firewall) by doing so.
To reset the device's network settings
1.
Press and hold the
Power
button, press
Network
button, (on some models,
press the
Wireless
button
), two times, press the press the
Cancel
button
three times, and release the
Power
button. For more information, see
Troubleshooting
tips
and
resources
.
2.
Press the
Network
button to print the network configuration pag,e and verify
that the network settings have been reset. By default, the network name (SSID) is
"hpsetup," and the communication mode is "ad hoc."
Troubleshoot installation issues
85