HP Officejet Pro 8000 User Guide - Page 61

Maintain and troubleshoot, Supported ink cartridges, How to Buy - paper feed problem

Get HP Officejet Pro 8000 - Printer - A809 PDF manuals and user guides View all HP Officejet Pro 8000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 61 highlights

5 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the How to Buy option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country. You can find the ink cartridge number in the following places: • On the Information page of the embedded Web server (see Embedded Web server). • Windows: From the HP Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution Center: From the Solution Center you can view supplies information from the Shopping tab or the estimated ink level screen. • On the configuration page (see Understand the self-test diagnostic page). NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Maintain and troubleshoot 57

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
5
Maintain and troubleshoot
This section contains the following topics:
•
Supported
ink
cartridges
•
Replace
the
ink
cartridges
•
Maintain
the
printheads
•
Store
printing
supplies
•
Troubleshooting
tips
and
resources
•
Solve
printing
problems
•
Poor
print
quality
and
unexpected
printouts
•
Solve
paper-feed
problems
•
Solve
device
management
problems
•
Solve
network
problems
•
Solve
wireless
problems
•
Troubleshoot
installation
issues
•
Clear
jams
•
Errors
Supported ink cartridges
Ordering cartridges online is not supported in all countries/regions. However, many
countries have information on ordering by telephone, locating a local store and printing
a shopping list. In addition, you can select the
How to Buy
option at the top of the
www.hp.com/buy/supplies
page to obtain information about purchasing HP products in
your country.
You can find the ink cartridge number in the following places:
•
On the
Information
page of the embedded Web server (see
Embedded
Web
server
).
•
Windows
: From the
HP Toolbox
, if you have bidirectional communication, click
the
Estimated Ink Levels
tab, scroll to display the
Cartridge Details
button, and
then click
Cartridge Details
.
•
Mac OS X
: From the
HP Printer Utility,
click
Supply Info
from the
Information
and Support
panel, and then click
Retail Supplies Information
.
•
On the label of the ink cartridge you are replacing.
•
Solution Center
: From the Solution Center you can view supplies information from
the
Shopping
tab or the estimated ink level screen.
•
On the configuration page (see
Understand
the
self-test
diagnostic
page
).
NOTE:
Ink from the cartridges is used in the printing process in a number of
different ways, including in the initialization process, which prepares the device and
cartridges for printing, and in printhead servicing, which keeps print nozzles clear
and ink flowing smoothly. In addition, some residual ink is left in the cartridge after
it is used. For more information see
www.hp.com/go/inkusage
.
Maintain and troubleshoot
57