Section |
Page |
Product basics |
17 |
Product overview |
18 |
HP Officejet Pro X476 MFP Series models |
18 |
HP Officejet Pro X576 MFP Series models |
19 |
Environmental features |
19 |
Accessibility features |
20 |
Product views |
21 |
Front view |
21 |
Back view |
22 |
Interface ports |
23 |
Serial number and model number location |
24 |
Control panel layout |
25 |
Buttons on the Home screen |
26 |
Control panel help system |
28 |
Control panel menus |
29 |
Copy menu |
29 |
Fax menus |
31 |
Scan menus |
32 |
Apps |
33 |
Plug and Print |
33 |
Setup Menu |
33 |
Fax Setup menu |
34 |
Network Setup menu |
37 |
HP Digital Solutions Setup menu |
39 |
Device Setup menu |
39 |
Tools menu |
43 |
Print Reports menu |
44 |
Connect the product |
45 |
Connect the product using a USB cable |
45 |
CD installation |
45 |
Connect the product to a network |
46 |
Supported network protocols |
46 |
Install the product on a wired network |
46 |
Obtain the IP address |
46 |
Install the software |
47 |
Configure IP network settings |
47 |
View or change network settings |
47 |
Set or change the product password |
48 |
Manually configure IPv4 TCP/IP parameters from the control panel |
48 |
Link speed and duplex settings |
49 |
HP ePrint |
49 |
Install the product on a wireless network (wireless models only) |
50 |
Connect the product to a wireless network using the Wireless Setup Wizard |
50 |
Connect the product to a wireless network using WPS |
50 |
Install the software for a wireless product currently on the network |
51 |
Manually connect the product to a wireless network |
51 |
Use the product with Windows |
53 |
Supported operating systems and printer drivers for Windows |
53 |
Select the correct printer driver for Windows |
53 |
HP Universal Print Driver (UPD) |
55 |
UPD installation modes |
55 |
Change print job settings for Windows |
55 |
Priority for print settings |
55 |
Change the settings for all print jobs until the software program is closed |
56 |
Change the default settings for all print jobs |
56 |
Change the product configuration settings |
56 |
Remove the printer driver from Windows |
57 |
Supported utilities for Windows |
57 |
Other Windows components and utilities |
57 |
Use the product with Mac |
59 |
Supported operating systems and printer drivers for Mac |
59 |
Software for Mac computers |
59 |
HP Utility for Mac |
59 |
Open the HP Utility |
60 |
HP Utility features |
60 |
Priority for print settings for Mac |
61 |
Change printer-driver settings for Mac |
61 |
Change the settings for all print jobs until the software program is closed |
61 |
Change the default settings for all print jobs |
61 |
Change the product configuration settings |
61 |
Remove the printer driver from Mac operating systems |
62 |
Supported utilities for Mac |
62 |
HP Embedded Web Server |
62 |
Fax with Mac |
62 |
Scan with Mac |
63 |
Use the HP Scan software to scan images to a Mac computer. |
63 |
Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and later) |
63 |
Solve problems with Mac |
64 |
Paper and print media |
65 |
Understand paper use |
65 |
Change the printer driver to match the paper type and size in Windows |
66 |
Supported paper sizes |
66 |
Supported paper types and tray capacity |
69 |
Load paper trays |
71 |
Load Tray 1 (multi-purpose tray on left side of the product) |
71 |
Load Tray 2 or optional Tray 3 |
72 |
Load the document feeder |
73 |
Configure trays |
74 |
Ink cartridges |
77 |
Ink cartridge information |
77 |
Supplies views |
78 |
Ink cartridge view |
78 |
Manage ink cartridges |
78 |
Change settings for ink cartridges |
78 |
Print when an ink cartridge is at estimated end of life |
78 |
Modify the Low on Ink Warning Level settings from the control panel |
79 |
Print with General Office mode |
79 |
Store and recycle supplies |
79 |
Recycle supplies |
79 |
Ink cartridge storage |
79 |
HP policy on non-HP ink cartridges |
79 |
HP anticounterfeit website |
79 |
Replacement instructions |
80 |
Replace the ink cartridges |
80 |
Solve issues with supplies |
82 |
Check the ink cartridges |
82 |
Refilled or remanufactured ink cartridges |
82 |
Interpret the Print Quality Page |
83 |
Interpret control panel messages for supplies |
85 |
Use SETUP cartridges |
85 |
Do not use SETUP cartridges |
85 |
<Color>Cartridge Low |
85 |
<Color>Cartridge Very Low |
85 |
Counterfeit or used <color> cartridge installed |
85 |
Genuine HP supply installed |
85 |
Incompatible <color> |
86 |
Install [color] cartridge |
86 |
Non-HP ink cartridges installed |
86 |
Out of Ink <Color> |
86 |
Used [color] installed |
86 |
Print |
89 |
Print tasks (Windows) |
89 |
Open the printer driver with Windows |
89 |
Get help for any printing option with Windows |
90 |
Change the number of print copies with Windows |
91 |
Save custom print settings for reuse with Windows |
91 |
Use a printing shortcut with Windows |
91 |
Create printing shortcuts |
92 |
Improve print quality with Windows |
94 |
Select the page size with Windows |
94 |
Select a custom page size with Windows |
95 |
Select the paper type with Windows |
95 |
Select the paper tray with Windows |
95 |
Print on both sides (duplex) with Windows |
95 |
Automatically print on both sides with Windows |
95 |
Print multiple pages per sheet with Windows |
97 |
Select page orientation with Windows |
98 |
Set Advanced color options with Windows |
99 |
Print tasks (Mac) |
99 |
Create and use printing presets with Mac |
99 |
Print a cover page with Mac |
100 |
Print multiple pages on one sheet of paper with Mac |
100 |
Print on both sides of the page (duplex printing) with Mac |
101 |
Set the color options with Mac |
101 |
Additional print tasks (Windows) |
102 |
Cancel a print job with Windows |
102 |
Print colored text as black (grayscale) with Windows |
102 |
Print on special paper or labels with Windows |
102 |
Print the first or last page on different paper with Windows |
104 |
Scale a document to fit page size with Windows |
107 |
Add a watermark to a document with Windows |
108 |
Create a booklet with Windows |
109 |
Additional print tasks (Mac OS X) |
110 |
Cancel a print job with Mac |
110 |
Change the paper size and type with Mac |
111 |
Resize documents or print on a custom paper size with Mac |
111 |
Use watermarks with Mac |
111 |
Use HP ePrint |
111 |
Use the HP ePrint Mobile Driver |
112 |
AirPrint |
113 |
Connect the printer with HP Wireless Direct |
114 |
Connect and print from a WiFi capable mobile device |
114 |
Connect and print from a WiFi capable computer over a wireless router and Wireless Direct |
115 |
Connect and print from a WiFi capable computer over Wireless Direct only |
115 |
Change from printing over USB to a Wireless Direct connection |
115 |
Plug and Print USB Drive printing |
116 |
Color |
119 |
Adjust color |
119 |
Change the color theme for a print job |
119 |
Change the color options |
120 |
Use the HP EasyColor option |
121 |
Match colors to your computer screen |
122 |
Print fade- and water-resistant prints |
123 |
Copy |
125 |
Use copy functions |
126 |
Copy |
126 |
Multiple copies |
126 |
Copy a multiple-page original |
127 |
Copy identification cards |
128 |
Cancel a copy job |
129 |
Reduce or enlarge a copy |
129 |
Collate a copy job |
130 |
Copy settings |
130 |
Check the scanner glass for dirt and smudges |
130 |
Adjust the lightness or darkness for copies |
131 |
Define custom copy settings |
132 |
Print or copy edge-to-edge |
132 |
Set the paper size and type for copying on special paper |
132 |
Copy photos |
133 |
Copy mixed size originals |
133 |
Copy on both sides |
134 |
Copy on both sides automatically |
134 |
Scan |
137 |
Use scan functions |
138 |
Scan methods |
138 |
Scan to a USB drive |
138 |
Scan an original from HP scanning software |
138 |
Scan by using other software |
139 |
Scan from a TWAIN-compliant program |
139 |
Scan from a WIA-compliant program |
139 |
Scan by using optical character recognition (OCR) software |
140 |
Cancel a scan |
140 |
Scan settings |
140 |
Scanner resolution and color |
140 |
Resolution and color guidelines |
141 |
Lighter/Darker |
141 |
Scan quality |
142 |
Scan a photo to USB |
143 |
Fax |
145 |
Set up fax |
145 |
Install and connect the hardware |
145 |
Connect fax to a telephone line |
145 |
Configure fax settings |
145 |
Use the control panel to set the fax time, date, and header |
145 |
Include common localized characters |
146 |
Use the HP Fax Setup Wizard (Windows) |
146 |
Use the phone book |
146 |
Use speed dials |
147 |
Create and edit speed-dial entries |
147 |
Delete speed-dial entries |
147 |
Manage group-dial entries |
148 |
Create and edit group-dial entries |
148 |
Set fax settings |
148 |
Send-fax settings |
148 |
Set special dialing symbols and options |
148 |
Set a dialing prefix |
148 |
Set tone-dialing or pulse-dialing |
149 |
Set autoredial and the time between redials |
149 |
Set light/dark and resolution |
150 |
Set the light/dark setting |
150 |
Set resolution |
150 |
Cover-page templates |
151 |
Receive-fax settings |
151 |
Set fax forwarding |
151 |
Block or unblock fax numbers |
151 |
Set the number of rings-to-answer |
152 |
Set distinctive ring |
153 |
Use autoreduction for incoming faxes |
153 |
Set the fax sounds volume |
154 |
Set stamp-received faxes |
154 |
Set fax polling |
154 |
Use fax |
155 |
Fax software |
155 |
Supported fax programs |
155 |
Cancel a fax |
155 |
Cancel the current fax |
155 |
Cancel a pending fax job |
155 |
Use fax on a DSL, PBX, or ISDN system |
155 |
DSL |
156 |
PBX |
156 |
ISDN |
156 |
Use fax on a VoIP service |
156 |
Fax memory |
157 |
Fax memory contents are retained when there is a loss of power |
157 |
Delete faxes from memory |
157 |
Send a fax |
157 |
Fax from the flatbed scanner |
157 |
Fax from the document feeder |
158 |
Use speed dials and group-dial entries |
159 |
Send a standard fax from the computer |
160 |
Send a fax from the software |
160 |
Send a fax by dialing from a telephone connected to the fax line |
162 |
Send a fax with confirmation |
162 |
Schedule a fax to be sent later |
162 |
Send a fax using monitor dialing |
163 |
Use access codes, credit cards, or calling cards |
164 |
Send faxes internationally |
164 |
Receive a fax |
165 |
Print a fax |
165 |
Reprint a fax |
165 |
Receive faxes when fax tones are audible on the phone line |
165 |
Solve fax problems |
166 |
Fax troubleshooting checklist |
166 |
Fax error messages |
168 |
Communication error. |
168 |
Document feeder door is open. Canceled fax. |
168 |
Fax is busy. Canceled send. |
168 |
Fax is busy. Redial pending. |
169 |
Fax receive error. |
169 |
Fax Send error. |
170 |
Fax storage is full. Canceling the fax receive. |
170 |
Fax storage is full. Canceling the fax send. |
170 |
No dial tone. |
171 |
No fax answer. Canceled send. |
171 |
No fax answer. Redial pending. |
171 |
No fax detected. |
172 |
Fax logs and reports |
173 |
Print individual fax reports |
173 |
Set the fax error report |
173 |
Change error correction and fax speed |
174 |
Set the fax-error-correction mode |
174 |
Change the fax speed |
174 |
Solve problems sending faxes |
174 |
An error message displays on the control panel |
175 |
The Communication error. message appears |
175 |
No dial tone. |
175 |
The Fax is busy. message appears |
176 |
The No fax answer. message appears |
176 |
Document feeder paper jam |
177 |
The Fax storage is full. message appears |
177 |
Scanner error |
177 |
The control panel displays a Ready message with no attempt to send the fax |
177 |
The control panel displays the message \ |
178 |
Faxes can be received, but not sent |
178 |
Unable to use fax functions from the control panel |
178 |
Unable to use speed dials |
179 |
Unable to use group dials |
179 |
Receive a recorded error message from the phone company when trying to send a fax |
179 |
Unable to send a fax when a phone is connected to the product |
180 |
Solve problems receiving faxes |
181 |
The fax does not respond |
181 |
Voice mail is available on the fax line |
181 |
The product is connected to a DSL phone service |
181 |
The product uses a fax over IP or VoIP phone service |
181 |
An error message displays on the control panel |
182 |
The No fax detected. message appears |
182 |
The Communication error. message appears |
182 |
The Fax storage is full. message appears |
183 |
A fax is received but does not print |
183 |
The Private Receive feature is on |
183 |
Sender receives a busy signal |
184 |
A handset is connected to the product |
184 |
A phone line splitter is being used |
184 |
No dial tone |
184 |
Cannot send or receive a fax on a PBX line |
184 |
Solve general fax problems |
185 |
Faxes are sending slowly |
185 |
Fax quality is poor |
186 |
Fax cuts off or prints on two pages |
186 |
Regulatory information and warranties |
186 |
Manage and maintain |
187 |
Print information pages |
187 |
Use the HP Embedded Web Server |
188 |
About cookies |
189 |
Open the HP Embedded Web Server |
189 |
Features |
189 |
Home tab |
190 |
Scan tab |
191 |
Fax tab |
191 |
Web Services tab |
191 |
Network tab |
192 |
Tools Tab |
192 |
Settings Tab |
192 |
Use HP Web Jetadmin software |
192 |
Product security features |
193 |
Security statements |
193 |
Assign an administrator password in the HP Embedded Web Server |
193 |
Control Panel Lock |
193 |
Disable unused protocols and services |
193 |
Administrator Settings |
194 |
Color Access Control |
194 |
Protected Protocols – HTTPS |
195 |
Firewall |
195 |
Scan-to and Fax-to Folder Authentication |
195 |
Syslog |
195 |
Certificates |
195 |
Signed Firmware |
195 |
Wireless Authentication |
195 |
Economy settings |
196 |
Print with General Office mode |
196 |
Power handling |
196 |
Set Standby |
196 |
Set Sleep After Standby |
196 |
Schedule On/Off |
197 |
Clean the product |
197 |
Clean the printhead |
197 |
Clean the printhead from the product control panel |
197 |
Clean the scanner glass strip and platen |
197 |
Clean the document feeder pickup rollers and separation pad |
198 |
Clean the touch screen |
199 |
Product updates |
199 |
Solve problems |
201 |
Customer support |
201 |
Problem-solving checklist |
201 |
Step 1: Check that the product power is on |
202 |
Step 2: Check the control panel for error messages |
202 |
Step 3: Test print functionality |
202 |
Step 4: Test copy functionality |
202 |
Step 5: Test the fax sending functionality |
203 |
Step 6: Test the fax receiving functionality |
203 |
Step 7: Try sending a print job from a computer |
203 |
Step 8: Test the Plug and Print USB Drive printing functionality |
203 |
Factors that affect product performance |
203 |
Restore the factory-set defaults |
204 |
Paper feeds incorrectly or becomes jammed |
205 |
The product does not pick up paper |
205 |
The product picks up multiple sheets of paper |
205 |
Prevent paper jams |
205 |
Clear jams |
206 |
Jam locations |
206 |
Clear jams from the document feeder |
207 |
Clear jams in Tray 1(Multi-purpose tray) |
208 |
Clear jams in Tray 2 |
212 |
Clear jams in optional Tray 3 |
213 |
Clear jams in the left door |
214 |
Clear jams in the output bin |
216 |
Clear jams in the duplexer |
217 |
Improve print quality |
219 |
Use the correct paper type setting in the printer driver |
220 |
Change the paper type and size setting for Windows |
220 |
Change the paper type and size setting for Mac |
220 |
Adjust color |
220 |
Change the color theme for a print job |
220 |
Change the color options |
221 |
Use paper that meets HP specifications |
224 |
Check the ink cartridges |
224 |
Refilled or remanufactured ink cartridges |
224 |
Interpret the Print Quality Page |
225 |
Inspect the ink cartridge for damage |
226 |
Clean ink smears |
226 |
Clean the printhead |
227 |
Use the printer driver that best meets your printing needs |
227 |
Improve print quality for copies |
228 |
The product does not print or it prints slowly |
229 |
The product does not print |
229 |
The product prints slowly |
230 |
Solve Plug and Print USB Drive printing problems |
230 |
The USB Print menu does not open when you insert the USB accessory |
231 |
The file does not print from the USB storage device |
231 |
The file that you want to print is not listed in the USB Print menu |
231 |
Solve product connectivity problems |
232 |
Solve USB direct-connect problems |
232 |
Solve network problems |
232 |
Poor physical connection |
232 |
The computer is using the incorrect IP address for the product |
232 |
The computer is unable to communicate with the product |
233 |
The product is using incorrect link and duplex settings for the network |
233 |
New software programs might be causing compatibility problems |
233 |
The computer or workstation might be set up incorrectly |
233 |
The product is disabled, or other network settings are incorrect |
233 |
Solve wireless network problems |
234 |
Wireless connectivity checklist |
234 |
The control panel displays the message: The wireless feature on this product has been turned off |
235 |
The product does not print after the wireless configuration completes |
235 |
The product does not print, and the computer has a third-party firewall installed |
235 |
The wireless connection does not work after moving the wireless router or product |
236 |
Cannot connect more computers to the wireless product |
236 |
The wireless product loses communication when connected to a VPN |
237 |
The network does not appear in the wireless networks list |
237 |
The wireless network is not functioning |
237 |
Solve product software problems with Windows |
237 |
Solve product software problems with Mac |
238 |
The printer driver is not listed in the Print & Scan list |
239 |
The product name does not appear in the product list in the Print & Scan list |
239 |
The printer driver does not automatically set up the selected product in the Print & Scan list |
239 |
A print job was not sent to the product that you wanted |
239 |
When connected with a USB cable, the product does not appear in the Print & Scan list after the driv ... |
239 |
You are using a generic printer driver when using a USB connection |
240 |
Supplies and accessories |
241 |
Order parts, accessories, and supplies |
241 |
Part numbers |
241 |
Service and support |
243 |
Hewlett-Packard limited warranty statement |
243 |
End User License Agreement |
244 |
OpenSSL |
246 |
Customer support |
247 |
Product specifications |
249 |
Physical specifications |
250 |
Power consumption, electrical specifications, and acoustic emissions |
250 |
Acoustic emissions |
250 |
Environmental specifications |
250 |
Environmental product stewardship program |
253 |
Protecting the environment |
253 |
Ozone production |
253 |
Power consumption |
254 |
Paper use |
254 |
Plastics |
254 |
HP Officejet print supplies |
254 |
Return and recycling instructions |
255 |
United States and Puerto Rico |
255 |
Multiple returns (more than one cartridge) |
255 |
Single returns |
255 |
Shipping |
255 |
Residents of Alaska and Hawaii |
255 |
Non-U.S. returns |
256 |
Battery disposal |
256 |
Printer recycling |
256 |
Paper |
256 |
Material restrictions |
256 |
Disposal of waste equipment by users |
257 |
Electronic Hardware Recycling |
257 |
Chemical substances |
257 |
Material Safety Data Sheet (MSDS) |
258 |
For more information |
259 |
Substances Table (China) |
259 |
Restriction on Hazardous Substances statement (Turkey) |
259 |
Restriction on Hazardous Substances statement (Ukraine) |
260 |
Restriction on Hazardous Substances statement (Vietnam) |
260 |
Regulatory information |
261 |
Regulatory Notices |
261 |
Regulatory model identification number |
261 |
FCC Statement |
261 |
VCCI statement (Japan) |
262 |
Power cord instructions |
262 |
Power cord statement (Japan) |
262 |
EMC statement (Korea) |
262 |
GS statement (Germany) |
263 |
European Union Regulatory Notice |
263 |
Additional statements for telecom (fax) products |
264 |
EU Statement for Telecom Operation |
264 |
New Zealand Telecom Statements |
264 |
Additional FCC statement for telecom products (US) |
265 |
Telephone Consumer Protection Act (US) |
266 |
Industry Canada CS-03 requirements |
266 |
Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian ... |
267 |
Australia Wired Fax Statement |
267 |
Notice to users of the German telephone network |
267 |
Vietnam Telecom wired marking for ICTQC Type approved products |
267 |
Additional statements for wireless products |
267 |
FCC compliance statement—United States |
267 |
Notice to users in the US and Canada |
268 |
Australia statement |
268 |
Brazil ANATEL statement |
268 |
Canadian statements |
268 |
Japan statement |
269 |
Korean statement |
269 |
Taiwan statement |
269 |
Mexico statement |
269 |
Anonymous usage information storage |
269 |
How do I? |
271 |