HP Photosmart Premium Printer - C309 User Guide - Page 103
File messages, Solution 4: Check the connection from the product to your computer
View all HP Photosmart Premium Printer - C309 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 103 highlights
Solve a problem Chapter 12 Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again. If the product is connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the respective connections are active and the product is turned on. For more information on setting up the product and connecting it to your computer, see the Start Here guide that came with the product. Cause: The product was not properly connected to the computer. File messages The following is a list of file-related error messages: • Error reading or writing the file • Unreadable files. NN files could not be read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution: Check to see if you have the right folder and file name. Cause: The product software could not open or save the file. Unreadable files. NN files could not be read Solution: Reinsert the memory card in the product. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, 100 Solve a problem