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HP Photosmart Premium Printer - C309 User Guide - Page 163

paper specifications 144

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R recycle ink cartridges 147 regulatory notices regulatory model identification number 152 wireless statements 155 reinstall software 86 reports diagnostic 75 print quality 75 RJ-45 plug 59 router 59 S scan crop incorrect 94 scan specifications 145 text appears as dotted lines 95 text format incorrect 95 text incorrect 95 troubleshooting 94 security network, WEP key 64, 66 troubleshoot 64 software installation reinstall 86 uninstall 86 system requirements 144 copy 95 error messages 96 memory card 91 print 87 scan 94 U uninstall software 86 W warranty 80 WEP key, setup 64 wireless router 59 T technical information copy specifications 146 environmental specifications 144 paper specifications 144 print specifications 145 scan specifications 145 system requirements 144 text dotted lines on scan 95 incorrect format on scan 95 incorrect or missing on scan 95 transparencies specifications 144 troubleshoot incorrect measurements 85 language, display 85 setup 80 troubleshooting Index 160

Section	Page
Contents	4
HP Photosmart Premium C309 series Help	6
Get to know the HP Photosmart	8
Printer parts	8
Control panel features	11
How do I?	12
Print	22
Print documents	22
Print photos	23
Print a creative project	31
Print a Web page	35
Print forms and templates (Quick Forms)	35
Scan	42
Scan to a computer	42
Scan to a memory card or USB storage device	43
Copy	48
Copy text or mixed documents	48
Reprint photos	54
Save photos	56
Save photos to your computer	56
Back up photos to a USB storage device	57
Save photos to Snapfish	58
Share photos using Snapfish	59
Network setup	62
Add the HP Photosmart to a network	62
Install the software for a network connection	69
Set up a Bluetooth connection	70
Maintain the HP Photosmart	74
Check the estimated ink levels	74
Order ink supplies	75
Replace the cartridges	75
Cartridge warranty information	78
Print and evaluate a print quality report	78
Solve a problem	82
HP support	82
HP support by phone	82
Phone support period	82
Placing a call	82
After the phone support period	83
Additional warranty options	83
Setup troubleshooting	83
The product will not turn on	84
After setting up the product, it does not print	86
Uninstall and reinstall the software	89
Print troubleshooting	90
Check cartridges	90
Check paper	91
Check product	91
Memory card troubleshooting	94
The product does not read the memory card	94
The photos on the memory card do not transfer to my computer	95
Photos in a connected digital camera with PictBridge do not print	96
Scan troubleshooting	97
Text is incorrect or missing	98
Copy troubleshooting	98
Fit to Page is not working as expected	99
Errors	99
Product messages	99
Photo tray problem	100
Missing HP Photosmart Software	102
File messages	103
Photos not found	104
Supported file types for the product	104
File corrupted	105
General user messages	105
Memory card error	105
Cannot crop	106
Card access error	107
Paper messages	109
Power and connection messages	109
Ink cartridge and printhead messages	109
General printer error	110
Incompatible ink cartridges	111
Ink cartridge problem	112
Check ink cartridges	119
Install printhead and then cartridges	122
Printhead appears to be missing or damaged	127
Printhead problem	131
Ink cartridge is missing, incorrectly installed, or not intended for your product	137
Technical information	146
Notice	146
Cartridge chip information	146
Specifications	147
Environmental product stewardship program	149
Eco-Tips	149
Paper use	150
Plastics	150
Material safety data sheets	150
Recycling program	150
HP inkjet supplies recycling program	150
Set the Energy Save Mode	150
Power consumption	151
Disposal of waste equipment by users in private households in the European Union	152
Chemical Substances	152
Battery disposal in the Netherlands	153
Battery disposal in Taiwan	153
Attention California users	153
EU battery directive	154
Regulatory notices	155
Regulatory model identification number	155
FCC statement	156
VCCI (Class B) compliance statement for users in Japan	156
Notice to users in Japan about the power cord	156
Notice to users in Korea	157
Notice to users in Germany	157
Noise emission statement for Germany	157
HP Photosmart Premium C309 series declaration of conformity	158
Regulatory wireless statements	158
Exposure to radio frequency radiation	159
Notice to users in Brazil	159
Notice to users in Canada	159
European Union regulatory notice	160
Notice to users in Taiwan	161

Match case Limit results 1 per page

recycle

ink cartridges 147

regulatory notices

regulatory model

identification number 152

wireless statements 155

reinstall software 86

reports

diagnostic 75

print quality 75

RJ-45 plug 59

router 59

scan

crop incorrect 94

scan specifications 145

text appears as dotted

lines 95

text format incorrect 95

text incorrect 95

troubleshooting 94

security

network, WEP key 64, 66

troubleshoot 64

software installation

reinstall 86

uninstall 86

system requirements 144

technical information

copy specifications 146

environmental

specifications 144

paper specifications 144

print specifications 145

scan specifications 145

system requirements 144

text

dotted lines on scan 95

incorrect format on scan 95

incorrect or missing on

scan 95

transparencies

specifications 144

troubleshoot

incorrect measurements 85

language, display 85

setup 80

troubleshooting

copy 95

error messages 96

memory card 91

print 87

scan 94

uninstall software 86

warranty 80

WEP key, setup 64

wireless router 59

160

Index