HP ProLiant DL380p HP ProLiant Servers Troubleshooting Guide - Page 141

Keyboard Error, Keyboard Error or Test Fixture Installed, Keyboard Controller Error, Keyboard or

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300 Series 301-Keyboard Error Audible Beeps: None Possible Cause: Keyboard failure occurred. Action: 1. Power down the server, and then reconnect the keyboard. 2. Be sure no keys are depressed or stuck. 3. If the failure reoccurs, replace the keyboard. 301-Keyboard Error or Test Fixture Installed Audible Beeps: None Possible Cause: Keyboard failure occurred. Action: 1. Power down the server, and then reconnect the keyboard. 2. Be sure no keys are depressed or stuck. 3. If the failure reoccurs, replace the keyboard. 303-Keyboard Controller Error Audible Beeps: None Possible Cause: System board, keyboard, or mouse controller failure occurred. Action: 1. Be sure the keyboard and mouse are connected. CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support ("Contacting HP" on page 187) before proceeding. 2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 77) and replace failed components as indicated. 304-Keyboard or System Unit Error Audible Beeps: None Possible Cause: Keyboard, keyboard cable, mouse controller, or system board failure. Action: 1. Be sure the keyboard and mouse are connected. CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support ("Contacting HP" on page 187) before proceeding. Error messages 141

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Error messages 141
300 Series
301-Keyboard Error
Audible Beeps
: None
Possible Cause
: Keyboard failure occurred.
Action
:
1.
Power down the server, and then reconnect the keyboard.
2.
Be sure no keys are depressed or stuck.
3.
If the failure reoccurs, replace the keyboard.
301-Keyboard Error or Test Fixture Installed
Audible Beeps
: None
Possible Cause
: Keyboard failure occurred.
Action
:
1.
Power down the server, and then reconnect the keyboard.
2.
Be sure no keys are depressed or stuck.
3.
If the failure reoccurs, replace the keyboard.
303-Keyboard Controller Error
Audible Beeps
: None
Possible Cause
: System board, keyboard, or mouse controller failure occurred.
Action
:
1.
Be sure the keyboard and mouse are connected.
CAUTION:
Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("
Contacting HP
" on page
187
) before proceeding.
2.
Run Insight Diagnostics ("
HP Insight Diagnostics
" on page
77
) and replace failed components as
indicated.
304-Keyboard or System Unit Error
Audible Beeps
: None
Possible Cause
: Keyboard, keyboard cable, mouse controller, or system board failure.
Action
:
1.
Be sure the keyboard and mouse are connected.
CAUTION:
Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("
Contacting HP
" on page
187
) before proceeding.