HP ProLiant DL380p HP ProLiant Servers Troubleshooting Guide - Page 170

Disk 0 Configuration Error, Disk 1 Error

Get HP ProLiant DL380p PDF manuals and user guides View all HP ProLiant DL380p manuals
Add to My Manuals
Save this manual to your list of manuals

Page 170 highlights

a. Repair the connection and press the F2 key. b. If the problem persists, run ADU ("Array diagnostic software" on page 78) to resolve. • Be sure the cable is routed properly. 1789-Slot X Drive Array Disk Drive(s) Not Responding... ...Check cables or replace the following drive(s): Port x Box y Bay(s) z Select "F1" to continue - drive array will remain disabled Select "F2" to fail drive(s) that are not responding - Interim Recovery Mode will be enabled if configured for fault tolerance. Audible Beeps: None Possible Cause: Drives that were working when the system was last used are now missing or are not starting up. A possible drive problem or loose cable exists. Action: 1. Power down the system. 2. Be sure all cables are properly connected. 3. Be sure all drives are fully seated. 4. Power cycle any external enclosures while the system is off. 5. Power up the server to see if the problem still exists. 6. If configured for fault-tolerant operation and the RAID level can sustain failure of all indicated drives: a. Press the F2 key to fail the drives that are not responding b. Replace the failed drives. 7. Press the F1 key to start the system with all logical drives on the controller disabled. Be sure the system is always powered up and down correctly. • When powering up the system, all external storage systems must be powered up before the server. • When powering down the system, the server must be powered down before external storage systems. 1790-Disk 0 Configuration Error Audible Beeps: None Possible Cause: Hard drive error or wrong drive type detected. Action: 1. Run the server setup utility and correct the configuration. 2. If the problem persists, run Insight Diagnostics ("HP Insight Diagnostics" on page 77) and replace the failed assembly as indicated. 1791-Disk 1 Error Audible Beeps: None Possible Cause: Hard drive error or wrong drive type detected. Action: 1. Run the server setup utility and correct the configuration. Error messages 170

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
Error messages 170
a.
Repair the connection and press the
F2
key.
b.
If the problem persists, run ADU ("
Array diagnostic software
" on page
78
) to resolve.
•
Be sure the cable is routed properly.
1789-Slot X Drive Array Disk Drive(s) Not Responding...
...Check cables or replace the following drive(s): Port x Box y Bay(s) z
Select "F1" to continue - drive array will remain disabled
Select "F2" to fail drive(s) that are not responding - Interim Recovery Mode will be enabled if configured for fault
tolerance.
Audible Beeps
: None
Possible Cause
: Drives that were working when the system was last used are now missing or are not starting
up. A possible drive problem or loose cable exists.
Action
:
1.
Power down the system.
2.
Be sure all cables are properly connected.
3.
Be sure all drives are fully seated.
4.
Power cycle any external enclosures while the system is off.
5.
Power up the server to see if the problem still exists.
6.
If configured for fault-tolerant operation and the RAID level can sustain failure of all indicated drives:
a.
Press the
F2
key to fail the drives that are not responding
b.
Replace the failed drives.
7.
Press the
F1
key to start the system with all logical drives on the controller disabled.
Be sure the system is always powered up and down correctly.
•
When powering up the system, all external storage systems must be powered up before the server.
•
When powering down the system, the server must be powered down before external storage systems.
1790-Disk 0 Configuration Error
Audible Beeps
: None
Possible Cause
: Hard drive error or wrong drive type detected.
Action
:
1.
Run the server setup utility and correct the configuration.
2.
If the problem persists, run Insight Diagnostics ("
HP Insight Diagnostics
" on page
77
) and replace the
failed assembly as indicated.
1791-Disk 1 Error
Audible Beeps
: None
Possible Cause
: Hard drive error or wrong drive type detected.
Action
:
1.
Run the server setup utility and correct the configuration.