HP Smart Tank 500 User Guide - Page 3

Table of contents

1

Get started

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1

Printer parts

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2

Get to know the ink tank system

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4

Control panel features

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5

Control panel lights and display icons status

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7

Change the paper settings

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12

Paper basics

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13

Open the HP printer software

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15

Use the HP Smart app to print, scan, and troubleshoot

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16

Sleep mode

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17

Quiet Mode

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18

Auto-Oﬀ

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19

2

Print

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20

Load media

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21

Print documents

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25

Print photos

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27

Print envelopes

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29

Print using the HP Smart app (Windows 10)

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30

Print using the maximum dpi

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31

Tips for print success

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33

View print job status and manage print jobs (Windows)

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36

Customize your printer (Windows)

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37

3

Copy and scan

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38

Copy documents

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39

Load original

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40

Scan using the HP Smart app (Windows 10)

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41

Scan using the HP printer software

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43

Tips for successful scanning and copying

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46

ENWW

iii

Section	Page
Get started	5
Printer parts	6
Get to know the ink tank system	8
Control panel features	9
Overview of buttons and lights	9
Control panel display icons	9
Control panel lights and display icons status	11
Power button light	11
Printhead icons and Ink/Printhead light	11
Printhead Alignment icon	12
Alert icon, Paper Error icon, and Resume light	13
Number Counter icon	13
Ink icon, CMYK icon, and Ink/Printhead light	15
Change the paper settings	16
Paper basics	17
Recommended papers for printing	17
Order HP paper supplies	18
Open the HP printer software	19
Use the HP Smart app to print, scan, and troubleshoot	20
Sleep mode	21
Quiet Mode	22
Auto-Off	23
Print	24
Load media	25
Print documents	29
Print photos	31
Print envelopes	33
Print using the HP Smart app (Windows 10)	34
Print using the maximum dpi	35
Tips for print success	37
Paper loading tips	37
Printer settings tips	37
View print job status and manage print jobs (Windows)	40
Customize your printer (Windows)	41
Copy and scan	42
Copy documents	43
Load original	44
Scan using the HP Smart app (Windows 10)	45
Scan from a Windows 10 device	45
Scan using the HP printer software	47
Scan from a computer	47
Change scan settings (Windows)	48
Create a new scan shortcut (Windows)	48
Tips for successful scanning and copying	50
Manage ink and printhead	51
Ink levels	52
Refill ink tanks	53
Order ink supplies	56
Print with black ink only	57
Improve print quality	58
Align printheads	60
Clean printheads	61
Clean printer	62
Tips for working with ink and printhead	63
Move printer	64
Connect	65
Connect your printer to your computer with a USB cable (non-network connection)	66
Solve a problem	67
Get help with HP online troubleshooting	68
Get more help	69
Printer control panel errors	70
Get help from the HP Smart app	71
Jams and paper-feed issues	72
Clear a paper or print carriage jam	72
Read general instructions in the Help for clearing jams	72
Learn how to avoid paper jams	77
Solve paper-feed problems	78
Printhead (cartridge) problem	80
Printing issues	86
Fix problems with page not printing (unable to print)	86
Read general instructions in the Help for unable to print issues	86
Fix print quality issues	88
Read general instructions in the Help for resolving print quality issues	88
Copy issues	89
Scan issues	90
Printer hardware issues	91
Restore original factory defaults and settings	92
Maintain the printer	93
Clean the scanner glass	93
Clean the exterior	94
HP support	95
Technical information	97
Specifications	98
Regulatory notices	100
Regulatory model number	100
Power cord instructions	100
Visual display workplaces statement for Germany	100
Noise emission statement for Germany	100
European Union Regulatory Notice	100
Declaration of conformity	101
Environmental product stewardship program	102
Eco-Tips	102
European Union Commission Regulation 1275/2008	102
Paper	103
Plastics	103
Safety data sheets	103
Recycling program	103
HP inkjet supplies recycling program	103
Power consumption	103
Disposal of waste equipment by users	104
Waste disposal for Brazil	104
Chemical substances	104
The Table of Hazardous Substances/Elements and their Content (China)	104
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	106
Restriction of hazardous substance (India)	107
Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)	107
EPEAT	107
SEPA Ecolabel User Information (China)	107
China Energy Label for Printer, Fax and Copier	107

HP Smart Tank 500 User Guide - Page 3

Table of contents

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