HP Superdome SX2000 User Service Guide, Seventh Edition - HP Integrity Superdo - Page 62
Inspection Precautions, Claims Procedures, Unpacking and Inspecting Hardware Components
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Figure 3-2 Abnormal Tilt Indicator NOTE: If the tilt indicator shows that an abnormal shipping condition has occurred, write "possible hidden damage" on the bill of lading and keep the packaging. Inspection Precautions • When the shipment arrives, check each container against the carrier's bill of lading. Inspect the exterior of each container immediately for mishandling or damage during transit. If any of the containers are damaged, request the carrier's agent be present when the container is opened. • When unpacking the containers, inspect each item for external damage. Look for broken controls and connectors, dented corners, scratches, bent panels, and loose components. NOTE: HP recommends keeping the shipping container and the packaging material. If it becomes necessary to repackage the cabinet, the original packing material is necessary. If discarding the shipping container or packaging material, dispose of them in an environmentally responsible manner (recycle, if possible). Claims Procedures If the shipment is incomplete, if the equipment is damaged, or it fails to meet specifications, notify the nearest HP Sales and Service Office. If damage occurred in transit, notify the carrier as well. HP will arrange for replacement or repair without waiting for settlement of claims against the carrier. In the event of damage in transit, retain the packing container and packaging materials for inspection. Unpacking and Inspecting Hardware Components This section describes the procedures for opening the shipping container and unpacking and inspecting the cabinet. 62 Installing the System