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HP TC1100 Compaq Tablet PC TC1100 Series Docking Station Reference Guide - Page 54

Troubleshooting Problems, Causes and Solutions, Docking Problems

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Troubleshooting Troubleshooting Problems, Causes and Solutions The following tables list possible problems, the possible cause of each problem, and the recommended solutions. Docking Problems Problem Possible Cause Tablet PC is not The tablet PC is not properly docked. fully seated. The tablet PC is not aligned with the docking stand alignment brackets. Tablet PC will not undock. The eject pin may not have exerted enough force. Solution Be sure to support the back of the docking stand with your hand when you dock the tablet PC. Squeeze the upper corners of the tablet PC and the docking stand together to seat the docking connectors. Realign the tablet PC and squeeze the upper corners of the tablet PC and the docking stand together while supporting the back of the docking stand. Pull the release handle farther out. Ä Applying excessive force may damage system components. Reference Guide A-3

Section	Page
Contents	2
Identifying the Components	6
Docking Station Components	7
Front View	7
Right Side View	8
Back View	9
Left Side View	10
Tablet PC Components	11
Keyboard Components	13
Docking and Undocking the Tablet PC	14
Connecting to a Power Source	15
Docking the Tablet PC	16
Keyboard Considerations	16
Docking in the Portrait Position	18
Docking in the Landscape Position	22
Docking the Tablet PC with the Keyboard Attached	25
Undocking the Tablet PC	27
Turning the System On and Off	28
Using Desktop Video Profiles	29
Setting Up the Hardware	30
Enabling Default Profiles	31
Customizing Profiles (Optional)	32
Identifying the Profile	32
Changing the Windows Control Definitions	32
Changing the Hot Key Definitions	33
Changing the Video Settings	33
Defining Applications to Launch	34
Saving the Profile	34
Using Personal Profiles	34
Using the Tablet PC Docking Station and Screen Protector	35
Changing the Orientation and Viewing Angle	36
Changing the Orientation	36
Changing the Viewing Angle of the Tablet PC	38
Using Optional MultiBay Devices	39
Inserting and Removing Devices	40
Using External MultiBay Devices	42
Using Security Features	42
Connecting and Using External Devices	43
Connecting Standard External Devices	44
Connecting Monitors	45
Connecting USB Devices	45
Using Communications Devices	46
Attaching and Detaching the Screen Protector	47
Attaching the Screen Protector to the Tablet PC	47
Detaching the Screen Protector from the Tablet PC	49
Attaching the Screen Protector to the Keyboard	50
Detaching the Screen Protector from the Keyboard	51
Troubleshooting	52
Getting Help	52
HP Customer Care	52
HP Web Site	53
HP Authorized Reseller	53
Troubleshooting Problems, Causes and Solutions	54
Docking Problems	54
Tablet PC Orientation Problems	55
MultiBay Device Problems	55
External Device Problems	56
Specifications	57
Dimensions	57
Operating Environment	57
Rated Input Power	58