HP TC1100 HP Compaq tc1100 Tablet PC - Maintenance and Service Guide - Page 45

Flowchart 2.1-Initial Troubleshooting, Troubleshooting, Maintenance and Service Guide

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Troubleshooting Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Go to Flowchart 2.2-No Power, Part 1. Y N Beeps, LEDs, or error messages? Y N Is there video? (no boot) Y N Is the OS loading? Y N Is there sound? Y Check LED board, speaker connections. Y Go to Flowchart 2.6-No Video, Part 1. Y Go to Flowchart 2.9-No Operating System (OS) Loading. Y Go to Flowchart 2.15-No Audio, Part 1. N All drives working? N Keyboard/ pointing device working? N Connecting to network or modem? End Go to Flowchart 2.17-Nonfunctioning Device. Go to Flowchart 2.18-Nonfunctioning Keyboard or Flowchart 2.19-Nonfunctioning Pointing Device. Go to Flowchart 2.20-No Network or Modem Connection. Maintenance and Service Guide 2-11

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Troubleshooting
Maintenance and Service Guide
2–11
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
Flowchart
2.17—Nonfunctioning
Device.
Go to
Flowchart 2.2—No
Power, Part 1.
Go to
Flowchart 2.6—No
Video, Part 1.
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
Flowchart 2.9—No
Operating System
(OS) Loading.
Go to
Flowchart 2.15—No
Audio, Part 1.
Go to
Flowchart
2.18—Nonfunctioning
Keyboard
or
Flowchart
2.19—Nonfunctioning
Pointing Device
.
Check
LED board,
speaker
connections.
Go to
Flowchart 2.20—No
Network
or Modem Connection
.