Additional information
......................................................................................................................................
123
Acronyms
.........................................................................................................................................
123
Blinking lights and boot error codes
...............................................................................................
124
Processor not executing code
......................................................................................
124
BIOS recovery code unable to
find
valid BIOS recovery image
.....................................
124
Memory module error
...................................................................................................
124
Graphics Controller Error (No Controller)
.....................................................................
125
Failure - System Board Error
........................................................................................
125
Intel Trusted Execution Technology (TXT) Error
..........................................................
125
Sure Start unable to
find
valid BIOS Boot Block image
................................................
125
Sure Start has
identified
a problem (Manual Recovery Policy Set)
..............................
126
POST Error Messages and User Actions
..........................................................................................
126
Routine Maintenance for Performance Improvement
....................................................................
128
Common Blue Screen Error Messages
............................................................................................
128
Error message list
.........................................................................................................
128
Bug check symbolic names
...........................................................................................
128
Microsoft general troubleshooting of Windows bug check codes
...............................
129
Use Windows Debugging Tool
.........................................................................................................
129
Windows Software Development Kit (SDK)
..................................................................
130
Display Issue: Pixel Anomalies
........................................................................................................
134
Cable management
.........................................................................................................................
135
Connector types
..............................................................................................................................
136
8
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7
........................................................................
138
Using Computer Setup
.......................................................................................................................................
138
Starting Computer Setup
................................................................................................................
138
Navigating and selecting in Computer Setup
.................................................................................
138
Restoring factory settings in Computer Setup
...............................................................................
139
Updating the BIOS
...........................................................................................................................
140
Determining the BIOS version
......................................................................................
140
Downloading a BIOS update
.........................................................................................
140
Changing the boot order using the f9 prompt
................................................................................
141
TPM BIOS settings (select products only)
.........................................................................................................
141
Using HP Sure Start (select products only)
.......................................................................................................
142
9
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10
......................................................................
143
Using Computer Setup
.......................................................................................................................................
143
Starting Computer Setup
................................................................................................................
143
Navigating and selecting in Computer Setup
.................................................................................
143
Restoring factory settings in Computer Setup
...............................................................................
144
Updating the BIOS
...........................................................................................................................
145
xi