HP dx2100 HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition - Page 108

Diagnostic Front Panel LEDs and Audible Codes

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Troubleshooting Without Diagnostics POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs on a PS/2 keyboard look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes. ✎ Recommended actions in the following table are listed in the order in which they should be performed. Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None Computer on. None Green Power LED flashes every two seconds. None Computer in Suspend to RAM mode (select models only) or normal Suspend mode. None required. Press any key or move the mouse to wake the computer. Power LED glows 2 for three seconds followed by a one second pause and the computer beeps two times. Processor thermal protection activated: A fan may be blocked or not turning. OR The heatsink/fan assembly is not properly attached to the processor. 1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed. 3. If fan is plugged in and seated properly, but is not spinning, then replace processor fan. 4. Reseat processor heatsink and verify that the fan assembly is properly attached. 5. Contact an authorized reseller or service provider. Power LED flashes five times, once every second, followed by a two second pause and the computer beeps five times. 5 Pre-video memory 1. Reseat DIMMs. Power on the system. error. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. D-26 404569-001 Service Reference Guide, dx2100 MT

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D–26
404569-001
Service Reference Guide, dx2100 MT
Troubleshooting Without Diagnostics
POST Diagnostic Front Panel LEDs and Audible Codes
This section covers the front panel LED codes as well as the audible codes that may occur before
or during POST that do not necessarily have an error code or text message associated with them.
If you see flashing LEDs on a PS/2 keyboard look for flashing LEDs on the front panel of the
computer and refer to the following table to determine the front panel LED codes.
Recommended actions in the following table are listed in the order in which they should be
performed.
Diagnostic Front Panel LEDs and Audible Codes
Activity
Beeps
Possible Cause
Recommended Action
Green Power LED
On.
None
Computer on.
None
Green Power LED
flashes every two
seconds.
None
Computer in
Suspend to RAM
mode (select
models only) or
normal Suspend
mode.
None required. Press any key or move the
mouse to wake the computer.
Power LED glows
for three seconds
followed by a one
second pause and
the computer beeps
two times.
2
Processor thermal
protection
activated:
A fan may be
blocked or not
turning.
OR
The heatsink/fan
assembly is not
properly attached
to the processor.
1. Ensure that the computer air vents are
not blocked and the processor
cooling fan is running.
2. Open hood, press power button, and
see if the processor fan spins. If the
processor fan is not spinning, make
sure the fan's cable is plugged onto
the system board header. Ensure the
fan is fully/properly seated or
installed.
3. If fan is plugged in and seated
properly, but is not spinning, then
replace processor fan.
4. Reseat processor heatsink and verify
that the fan assembly is properly
attached.
5. Contact an authorized reseller or
service provider.
Power LED flashes
five times, once
every second,
followed by a two
second pause and
the computer beeps
five times.
5
Pre-video memory
error.
1. Reseat DIMMs. Power on the system.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory with HP
memory.
4. Replace the system board.