HP dx2100 HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition - Page 88

Solving Hard Drive Problems, Solving Diskette Problems

Page 88 highlights

Troubleshooting Without Diagnostics Solving Diskette Problems (Continued) Problem Cause A problem has occurred with a disk transaction. The directory structure is bad, or there is a problem with a file. Diskette drive cannot read a diskette. "Invalid system disk" message is displayed. Cannot Boot to Diskette. Diskette is not formatted. You are using the wrong diskette type for the drive type. You are reading the wrong drive. Diskette is damaged. A diskette that does not contain the system files needed to start the computer has been inserted in the drive. Diskette error has occurred. Diskette is not bootable. Diskette boot has been disabled in Computer Setup. Removable media boot has been disabled in Computer Setup. Diskette MBR validation is enabled. Solution In Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Format the diskette. Check the type of drive that you are using and use the correct diskette type. Check the drive letter in the path statement. Replace the diskette with a new one. When drive activity stops, remove the diskette and press the Spacebar. The computer should start up. Restart the computer by pressing the power button. Replace with a bootable diskette. Run Computer Setup and enable diskette boot in Storage > Boot Order. Run Computer Setup and enable Removable Media Boot in Storage > Storage Options. Run Computer Setup and disable Diskette MBR Validation in Storage > Storage Options. Solving Hard Drive Problems Solving Hard Drive Problems Problem Cause Hard drive error occurs. Hard disk has bad sectors or has failed. Disk transaction problem. Either the directory structure is bad or there is a problem with a file. Solution Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk. In Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. D-6 404569-001 Service Reference Guide, dx2100 MT

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D–6
404569-001
Service Reference Guide, dx2100 MT
Troubleshooting Without Diagnostics
Solving Hard Drive Problems
A problem has occurred
with a disk transaction.
The directory structure is
bad, or there is a
problem with a file.
In Windows XP, right-click
Start
,
click
Explore
, and select a drive.
Select File > Properties >
Tools
.
Under
Error-checking
,
click
Check Now
.
Diskette drive cannot read
a diskette.
Diskette is not
formatted.
Format the diskette.
You are using the wrong
diskette type for the
drive type.
Check the type of drive that you
are using and use the correct
diskette type.
You are reading the
wrong drive.
Check the drive letter in the path
statement.
Diskette is damaged.
Replace the diskette with a new one.
“Invalid system disk”
message is displayed.
A diskette that does not
contain the system files
needed to start the
computer has been
inserted in the drive.
When drive activity stops, remove
the diskette and press the
Spacebar
. The computer should
start up.
Diskette error has
occurred.
Restart the computer by pressing the
power
button.
Cannot Boot to Diskette.
Diskette is not bootable.
Replace with a bootable diskette.
Diskette boot has been
disabled in Computer
Setup.
Run Computer Setup and enable
diskette boot in
Storage > Boot
Order
.
Removable media boot
has been disabled in
Computer Setup.
Run Computer Setup and enable
Removable Media Boot in
Storage > Storage Options
.
Diskette MBR validation
is enabled.
Run Computer Setup and disable
Diskette MBR Validation in
Storage > Storage Options
.
Solving Diskette Problems
(Continued)
Problem
Cause
Solution
Solving Hard Drive Problems
Problem
Cause
Solution
Hard drive error occurs.
Hard disk has bad
sectors or has failed.
Use a utility to locate and block
usage of bad sectors. If necessary,
reformat the hard disk.
Disk transaction problem.
Either the directory
structure is bad or there
is a problem with a file.
In Windows XP, right-click
Start
,
click
Explore
, and select a drive.
Select
File > Properties > Tools
.
Under
Error-checking
, click
Check Now
.