HP dx2200 HP Compaq dx2200 MT Business PC, 1st Edition - Page 97

Solving Display Problems - graphics card

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Solving Display Problems Troubleshooting Without Diagnostics Solving Display Problems Problem Cause Solution Blank screen (no video). The cable connections are not correct. Check the cable connections from the monitor to the computer and to the electrical outlet. Screen blanking utility installed or energy saver features enabled. Press any key or click the mouse button and, if set, type your password. System ROM is bad; system is running in FailSafe Boot Block mode (indicated by eight Power LED flashes). Reflash the ROM using a ROMPaq diskette. Fixed-sync monitor will not sync at the resolution chosen. Ensure that the monitor can accept the same horizontal scan rate as the resolution chosen. Computer is in standby mode. Press the power button to resume from standby mode. Ä CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data. Monitor cable plugged into the wrong connector. If the computer system has both an integrated graphics connector and an AGP card connector, plug the monitor cable into the AGP card connector. Monitor settings in the computer are not compatible with the monitor. 1. Restart the computer and press F8 during startup when you see "Press F8" in the bottom right corner of the screen. 2. Using the keyboard arrow keys, select Enable VGA Mode and press Enter. 3. In Windows Control Panel, double-click the Display icon and select the Settings tab. 4. Use the sliding control to reset the resolution. Service Reference Guide, dx2200 MT 415606-001 E-9

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Service Reference Guide, dx2200 MT
415606-001
E–9
Troubleshooting Without Diagnostics
Solving Display Problems
Solving Display Problems
Problem
Cause
Solution
Blank screen (no video).
The cable connections
are not correct.
Check the cable connections from
the monitor to the computer and to
the electrical outlet.
Screen blanking utility
installed or energy
saver features enabled.
Press any key or click the mouse
button and, if set, type your
password.
System ROM is bad;
system is running in
FailSafe Boot Block
mode (indicated by
eight Power LED
flashes).
Reflash the ROM using a ROMPaq
diskette.
Fixed-sync monitor will
not sync at the
resolution chosen.
Ensure that the monitor can accept
the same horizontal scan rate as the
resolution chosen.
Computer is in
standby
mode.
Press the power button to resume
from
standby
mode.
Ä
CAUTION:
When attempting to resume from
standby
mode, do not hold down the
power button for more than four seconds. Otherwise, the computer will shut down and
you will lose your data.
Monitor cable plugged
into the wrong
connector.
If the computer system has both
an integrated graphics connector
and an AGP card connector, plug
the monitor cable into the AGP card
connector.
Monitor settings in the
computer are not
compatible with the
monitor.
1. Restart the computer and press
F8
during startup when you see
“Press F8” in the bottom right
corner of the screen.
2. Using the keyboard arrow keys,
select
Enable VGA Mode
and press
Enter
.
3. In Windows Control Panel,
double-click the
Display
icon
and select the
Settings
tab.
4. Use the sliding control to reset
the resolution.