Service door
.......................................................................................................................................
26
Memory modules
...............................................................................................................................
27
WLAN/Bluetooth combo card
............................................................................................................
29
M.2 solid-state drive
.........................................................................................................................
31
Keyboard
...........................................................................................................................................
32
6
Removal and replacement procedures for Authorized Service Provider parts
...................................................
35
Component replacement procedures
..................................................................................................................
35
Display subcomponents (bezel, webcam, panel)
.............................................................................
35
Top cover
...........................................................................................................................................
39
Power button board
..........................................................................................................................
42
Function board
..................................................................................................................................
44
Speaker assembly
.............................................................................................................................
46
TouchPad assembly
...........................................................................................................................
47
USB/audio board
................................................................................................................................
49
Battery
...............................................................................................................................................
50
Fan
.....................................................................................................................................................
52
System board
....................................................................................................................................
54
RTC battery
........................................................................................................................................
57
Heat sink assembly
...........................................................................................................................
58
Display assembly
...............................................................................................................................
60
Power connector and cable
...............................................................................................................
66
7
Computer Setup (BIOS), TPM, and HP Sure Start
.............................................................................................
67
Using Computer Setup
.........................................................................................................................................
67
Starting Computer Setup
..................................................................................................................
67
Navigating and selecting in Computer Setup
...................................................................................
67
Restoring factory settings in Computer Setup
.................................................................................
67
Updating the BIOS
.............................................................................................................................
68
Determining the BIOS version and using Setup to update BIOS
....................................
68
Downloading a BIOS update
...........................................................................................
69
Changing the boot order using the f9 prompt
..................................................................................
69
TPM BIOS settings (select products only)
...........................................................................................................
70
Using HP Sure Start (select products only)
.........................................................................................................
70
8
Using HP PC Hardware Diagnostics (UEFI) (Windows only)
...............................................................................
71
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
....................................................................
71
9
Diagnostics and troubleshooting
..................................................................................................................
73
LEDs
.....................................................................................................................................................................
73
viii