IBM 86481BU Installation Guide - Page 88

WITHOUT, WARRANTIES, Obtain, Warranty, Service, Correct, Problems, Exchange, Machine

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The warranty is voided by removal or alteration of identification labels on the Machine or its parts. IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a Machine under warranty, such as assistance with "how-to" questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND. How to Obtain Warranty Service If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service. What IBM Will Do to Correct Problems When you contact IBM for service, you must follow the problem determination and resolution procedures that IBM specifies. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to an IBM website. The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information. You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. If your problem can be resolved with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded. IBM or your reseller will also manage and install selected engineering changes that apply to the Machine. Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. 74 xSeries 226 Type 8648: Installation Guide

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The
warranty
is
voided
by
removal
or
alteration
of
identification
labels
on
the
Machine
or
its
parts.
IBM
does
not
warrant
uninterrupted
or
error-free
operation
of
a
Machine.
Any
technical
or
other
support
provided
for
a
Machine
under
warranty,
such
as
assistance
with
“how-to”
questions
and
those
regarding
Machine
set-up
and
installation,
is
provided
WITHOUT
WARRANTIES
OF
ANY
KIND
.
How
to
Obtain
Warranty
Service
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period,
contact
IBM
or
your
reseller
to
obtain
warranty
service.
If
you
do
not
register
the
Machine
with
IBM,
you
may
be
required
to
present
proof
of
purchase
as
evidence
of
your
entitlement
to
warranty
service.
What
IBM
Will
Do
to
Correct
Problems
When
you
contact
IBM
for
service,
you
must
follow
the
problem
determination
and
resolution
procedures
that
IBM
specifies.
An
initial
diagnosis
of
your
problem
can
be
made
either
by
a
technician
over
the
telephone
or
electronically
by
access
to
an
IBM
website.
The
type
of
warranty
service
applicable
to
your
Machine
is
specified
in
Part
3
-
Warranty
Information.
You
are
responsible
for
downloading
and
installing
designated
Machine
Code
(microcode,
basic
input/output
system
code
(called
“BIOS”),
utility
programs,
device
drivers,
and
diagnostics
delivered
with
an
IBM
Machine)
and
other
software
updates
from
an
IBM
Internet
Web
site
or
from
other
electronic
media,
and
following
the
instructions
that
IBM
provides.
If
your
problem
can
be
resolved
with
a
Customer
Replaceable
Unit
(“CRU”)
(e.g.,
keyboard,
mouse,
speaker,
memory,
hard
disk
drive),
IBM
will
ship
the
CRU
to
you
for
you
to
install.
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period
and
your
problem
cannot
be
resolved
over
the
telephone
or
electronically,
through
your
application
of
Machine
Code
or
software
updates,
or
with
a
CRU,
IBM
or
your
reseller,
if
approved
by
IBM
to
provide
warranty
service,
will
either,
at
its
discretion,
1)
repair
it
to
make
it
function
as
warranted,
or
2)
replace
it
with
one
that
is
at
least
functionally
equivalent.
If
IBM
is
unable
to
do
either,
you
may
return
the
Machine
to
your
place
of
purchase
and
your
money
will
be
refunded.
IBM
or
your
reseller
will
also
manage
and
install
selected
engineering
changes
that
apply
to
the
Machine.
Exchange
of
a
Machine
or
Part
When
the
warranty
service
involves
the
exchange
of
a
Machine
or
part,
the
item
IBM
or
your
reseller
replaces
becomes
its
property
and
the
replacement
becomes
yours.
You
represent
that
all
removed
items
are
genuine
and
unaltered.
The
replacement
may
not
be
new,
but
will
be
in
good
working
order
and
at
least
functionally
equivalent
to
the
item
replaced.
The
replacement
assumes
the
warranty
service
status
of
the
replaced
item.
74
xSeries
226
Type
8648:
Installation
Guide